Cash For Your Wheels Opiniões 

Unprofessional service and massive undervaluation
I am deeply disappointed with the service at the Newport branch. I was given an online quote of £640 for my 2008 Kia Ceed, which is in very good condition with only a minor paint chip near the windscreen.
I attended a booked appointment on Sunday at 2:00 PM. A staff member in his 60s met me outside and immediately tried to chip the price down, stating the mileage was too high and the MOT was short. After inspecting the vehicle, he offered just £100.
When I naturally declined, he turned around and abruptly told me to leave quickly because free parking was limited to 20 minutes. The entire interaction was incredibly amateurish and rude.
Fortunately, I took my business elsewhere. Another company bought the car today for £300 with absolutely no issues or hidden agendas.

Chris in Cardiff was lovely. He was very kind and respectful throughout, much better experience than I've had with other companies in the last few weeks when trying to sell my car. I'd certainly recommend him for a reasonable price when selling your used car

A great experience, a far better price than some other places. Met with a lovely gentleman who talked us through everything in detail. Couldn’t recommend enough

Was happy from start to finish.

The price was quoted 2750 online, and once at the appointment (newport branch) the car was inspected, taken for a test drive and then an agreed price given after inspection of 1,200 (this was due to wear and tear, milage and any other faults picked up during the test drive and inspection). The sale of the car was made and the money transferred into the account the next day. Would use the firm again.

From the outset Chris was polite, responsive and professional.
What followed was a quick but thorough assessment of my vehicle. He acknowledged plus points and constructively explained issues that needed to be addressed.
I realised I was talking to someone who knows his business, but was not using that knowledge to "chip me down".
We came to an agreement, which involved me leaving the car with Chris, and as it was late in the day, funds arrived in my account the next working day.
At the conclusion of our discussion, as I no longer had a car, Chris asked a colleague to run me home.
Nice touch, and good people to do business with - ( in contrast to some whom I'd met in my car selling journey.)

LD Cornelly

Delt with Chris from Bridgend, very friendly and approachable. Honest, and made the sale easy.
Recommended

Quick easy Chris explained the process fully was happy with the price of the car felt it was fair, would sell another car with them in the future if need be

I was given an online valuation of £3,975 for my car, so I booked an appointment and took it in expecting the final offer to be somewhere around that figure. The car was thoroughly inspected, driven and checked over, but I was then offered just £3,000.

I initially decided not to accept the offer as I felt the difference was far too significant. After speaking to my parents, I decided that selling privately would be more hassle than it was worth, with the time involved in advertising, arranging viewings and test drives, so I went back and accepted the £3,000.

However, I was extremely disappointed that after accepting the offer and arranging to complete the sale, the offer was then reduced even further. I appreciate that online valuations are subject to inspection, but such a significant difference between the original valuation and the final amount offered feels misleading and wasted a lot of my time.

Overall, a very disappointing experience. I would advise others not to rely too heavily on the initial online valuation when deciding whether to book an appointment.

Chris was great 👍🏼

Great dealing with Chris from Bridgend office!
Very friendly and took us through the process step by step.

Dealt with Chris from Bridgend. Very straight forward and reasonable.

Took my car in to cash for wheels Bridgend. Chris walked me through the whole process and made it easy but was very professional at the same time.

Chris was very welcoming. He made our sale very easy. Fab customer service

Chris was brilliant to deal with. No hard sell and he explained everything he was doing. Offered us a good price for our vehicle, better than any of the other buying sites. Had to reduce from the initial online quote, which I was expecting because of paint/bodywork issues, but he explained all of the reasons anyway and the price was still decent for the state of the car. He was very patient with me with all my questions, and generally just a lovely person to deal with. I made an appointment in the morning, had sold him my 10 year old Kia by 5pm that day, and had the money in my bank account the next day. The whole thing was easy, stress free and excellent. Highly recommended.

Had an online valuation for my vehicle and booked the appointment on the strength of that valuation. Turned up that day in Bridgend only to be given a much lower price that was originally given. These people prey on the desperate, I must point out I am not desperate and walked away thinking what an absolute waste of time and energy. My only suggestion is that you avoid these crooks and if possible sell privately and get what you deserve for your car.
These are not the worst out there but be very careful.

I found Chris the buyer to be very fair and genuine. The whole process was smooth from start to finish.

Would like to thank Chris at the Bridgend branch for help when I was looking to sell my car. He talked me through everything and explained every step. Would recommend.

Met with Chris in Bridgend, thorough inspection and excellent service

Quick experience

Chris at Cardiff branch. Was welcoming, great service and offered us a price we were happy with. Nice smooth service.