Casio Opiniões 

I bought a Casio CDP 110 Stage Piano thirteen months ago and recently found A below Middle C not working.
I notified Casio, was asked to provide evidence of the receipt which I photographed and sent to John Mosneagu on the 8th November.
Then I received emails from someone called Angela to arrange pick-up of the keyboard.
By luck I still had the box but the polystyrene support blocks had gone so I had to improvise padding to protect the keyboard in transit.
The keyboard was collected on Friday 15th November.
I have just received a Casio Repair estimate of £221......!
The email goes on to say a Service Charge is applicable for Products returned without Proof of Purchase........Which I had already provided!
Don't the different Departments at Casio communicate with each other to get a fuller picture of a given situation?
And shouldn't I have got more wear out of one of their Musical Products that has only lasted for thirteen Months and cost me £320 to buy in the first place?
A pretty dismal product and equally dismal returns Service.

I purchased the Casio G shock GMW-B5000 watch from a big retailer it was a watch that needed pairing to an app…after countless times trying I contacted Casio customer services and spoke to a lovely helpful young lady called saneka who went out of her way to help me pair the watch going through the instructions trying different resets sending emails to Japan after many days of her help it was discovered that the watch was a fake and would never pair…but I would just like too say what an absolute credit to your customer services she is an incredibly helpful lady and please pass on my compliments too her and what a wonderful employee she is to have on board for Casio UK.

* UPDATE*
I originally gave Casio 1-star for service. Since my complaint they have provided the fixings I needed, so I have changed this to 3-stars. I still believe it should be possible to get good service, though, without resorting to a negative review on Trustpilot.

We bought a Casio piano and whilst the product is great, customer service has been less than helpful - hence this warning!

The piano arrived flat-pack and I made a small mistake putting it together. I needed 1 replacement screw for which Casio wanted £34 (it being part of a set they couldn't split)!

I know the Right To Repair doesn't cover pianos but hopefully it will soon.

It's a shame that when you've spent £900 on a piano they can't provide a single 5p screw for a fair price.

ho comprato un orologio pagato piu di 500€ il cinturino dopo 4 anni si rompe lo faccio sostituire con un costo non indifferente mi dura 2 anni ora mi dicono che non sanno se esiste ancora bisogna spedire l'orologio a spese mie al laboratorio e chiedere un preventivo
NON COMPRERO MAI PIU NESSUN ARTICOLO CASIO
SI DOVREBBERO VERGOGNARE

I know there are a lot of bad reviews here but here’s my honest experience- I bought a watch, which did not come with spare links. My partner has big wrists and we needed one more link, which unfortunately required the purchase of a whole strap. I called up and it was sent out promptly. Aside from the fact it’s a bit daft not to sell individual links, I’m completely happy with the service I received.

Ik heb, een paar jaar geleden, een casio edifice illuminetor watche. gekocht. na 2 jaar deed de batterij het niet meer en dat zag ik omdat de verlichting het niet meer deed. Dus een nieuwe batterij in laten zetten door een echte horloge verkoper. Deze heeft er een nieuwe batterij ingezet maar kon toen de verlichting niet meer repareren. Daarna, weer na twee jaar, naar een andere horlogeverkoper om weer een andere batterij in te laten plaatsen. Deze zag dat er een chronograaf wijze r los was geraakt en dat deze niet meer te herplaatsen was. Ok, weer geld betaald voor de bewezen diensten. Nu weer, na een jaar, weer een andere chronograafwijzer die los ligt. Ik ben er helemaal klaar mee. NOOIT MEER EEN HORLOGE VAN CASIO. Wat slecht zijn die dingen

Also wenn man Incompetenz pur haben möchte gerne bei Casio bestellen.
Man bestellt eine Uhr bekommt das komplett falsche Produkt, absolut keinen Ersatz und keine Hilfe.
Also wenn mir als Kunde schon bewusst ist, dass der Fehler komplett beabsichtigt war und der Kundenservice dann absolut kein Stück hilfreich ist... da sagt man auch nichts mehr.

Do not buy casio calculators, cheap plastic, working's are third world calculations, I suggest buy quality product

My calculator keeps on calculating.
A few years ago i splashed out on a FX-9860GII which is a graphic calculator. It is used regularly and it works great.

Don't skimp when buying, casio make some great tools, but if you're only paying a tenner, don't expect the same quality as if you pay £50.

CASIO is the worst company I have dealt with in my life. I simply wanted to purchase one calculator (FX-991) and it shipped to the wrong address. I contacted numerous customer service agents multiple times and each one said they would provide me with the accurate GPS location of the calculator so that I could pick it up myself. However, a month later, after having these same conversations over and over again, I received no word from CASIO about the location of my calculator and called them one last time. The agent finally told me they would try delivering a new calculator because mine was registered as lost (which they had not even informed me about). Despite telling me they would ship the calculator the following week, I just received an email saying they have refunded me 'in error' and that if I want to get a calculator, I will need to place another order with CASIO. I would not recommend anyone purchase calculators from CASIO and purchase one from any other company, which have calculators that are just as good if not better and most importantly do not mess up orders this bad.

Expensive graphical calculator broke within 4 months. Casio weren't interested. Told college it was damaged by user, but its been kept in the hard case whenever not used and looks like new, original batteries still working as its hardly been used. I now have to spend another £120 to replace as my daughter needs it for her AS exam in May.

I bought G shock watch. I thought it would be easy to sync with my phone but it just does not work. The app provided is completely useless unless you want help buying another watch!

I contacted Casio Customer Services regarding this issue. That was just as fruitless as the app.

Sent my watch to the service department for a new battery & time reset. Casio advertised it would take 7-10 days to repair & return. I heard nothing from them so messaged them they confirmed it needed a new battery & I rang them and paid for it. Now 10 working days on they are telling me it maybe an extra 10 days as they are waiting for parts from Japan ! When I pointed out it just needed a battery they replied saying yes it’s ordered from Japan !!! Unbelievable to think that a watch service centre doesn’t keep a stock of batteries. Aweful service

Dopo neanche un anno l'orologio perde la corona che non fa parte delle parti di usura (batt ecc) del cinturino, del vetro ma è parte integrante dell'ingranaggio, eppure mi è stato risposto che non rientra nella garanzia con un preventivo di lavorazione pari al costo dell'orologio nuovo. Mai più Casio per carità

Spent £110 on a calculator. it started having software problems. Sent it to them to repair it. put lots of notes about what was happening. they sent it back after doing nothing to fix it. I contacted them and they said they had tested it and it was fine. Bunch of Jokers

After going back for repair, twice, during the guarantee period, with the added bonus of the crumbling watch body not being covered by the guarantee, the whole thing has now disintegrated.
Casio products used to be so good; now they have sold me rubbish.

Many people know this brand because of the g-shock watches series, but all the casio watches I have had in my life were of other series. I mean, I bought classical watches made out of stainless steel and sapphire glass with a pretty good mechanism.
They have served to me for almost a decade and they still haven't lost their identity. I bring them to masters sometimes to replace the battery, and this is everything I need to do with them, lol.

I have been trying to contact Casio Customer Services for the last 24 hours, constant line busy

Casio the logistic operator administer. USELESS man. All the done is take our money and deliver bad service to us. We should boycott companies that treat its customers like trash. HOW DID CASIO LASTED THIS LONG IT BECAUSE OF US RETAILERS.