Castrads Opiniões 2189

I have bought a few valves and vents for homes that are being renovated; it is nice to buy such a quality built piece, and when I show it to the customer they love them.

Purchase was seamless...I bought something small and it was treated as large item...received quite fast and boxed nicely for the trip....Thanks

Excellent throughout the purchase and delivery

Love the quality of your brochure. Looks like a great product - will certainly get you to quote for rads after we move

good communication and delivered promptly

Promptly replied to my request.
Thank you!!

Items arrived in a timely fashion in good condition.

Excellent service, well packed and delivered so quickly

Love this company will buy a number of radiators for project in two years.

Combined 2 orders that were unable to be combined ordering online, that saved me on shipping. Also called to confirm that I ordered the correct size of vent valve ( I did not ). Very Helpful.

Quick delivery of an excellent radiator tool. A solid piece of steel that will serve me better than the standard items sold in the shops.

An utterly wonderful bespoke product. Brilliant communication. Beautifully built, extremely well packaged and excellent delivery.
I would highly recommend Castrads. A simply fantastic service from start to finish.

Helpful. Professional. Friendly.

The polished nickel 1/8" bleeders fit perfectly, worked perfectly and look great on my customers cast iron radiators. My customer is very happy whichbmakes me happy too. Thank You

Product as described. Fast shipping.

Information on delivery date is not provided at time of purchase which was frustrating when trying to arrange a suitable date for fitting. They just message to say DPD will arrange… Which they did but 2 days of not knowing when to schedule trades during a renovation is just annoying for something so simple to do at purchase. They also didn’t send me an invoice, When I emailed to request they responded to say we sent it already check spam (I specified in my first email I’d already checked spam etc) again just annoying. They did resolve and issue after my second email, just shouldn’t have been required. Overall, Product was adequate for my needs but the purchase process was subpar.

Very fast delivery and efficient company. Excellent quality too.

Easy on line ordering process
Good follow up email communications
Fast! delivery

In a nutshell, we received radiators with legs rather than hanging as we had ordered. The team was really quick to resolve their mistake and didn't charge us a penny. The radiators are made with care. They're beautiful and fantastic quality. Highly recommended!!

Genius product & superb quality.
Customer service was excellent and shipping was quick. Couldn’t ask for more!