These guys sell an amazing product, we bought 12 and they look amazing, look no further if youare looking for cast iron rads. Stamford Radiators removed the old ones, disposed of them and fitted the n... Ver mais
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Leia as opiniões dos outros
Very helpful and excellent customer service. I had ordered two items that didn’t actually match up, as I am not a plumber I didn’t realise. However, Castrads noticed and queried with us before despatc... Ver mais
Emily was a delight to deal with. Great suggestions on the model we were selecting to go with the Ox Blood base metal version. She sent pictures of the radiators to supplement the website shots (fee... Ver mais
Castrads radiateurs en fonte superbes, achetés à Lagów en Pologne. M. Kozlowski et toute l'équipe : d'une gentillesse et d'une réactivité hallucinante, même quand mon plombier m'a laissé en plan. Se... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Castrads cast iron radiators are trusted the world over by plumbers and engineers for their superior quality, and by architects and homeowners for their exquisite finishes and timeless design. The perfect heating solution for townhouses, cottages and manor houses alike, every radiator is hand- assembled and finished in Manchester with impeccable attention to detail and delivered across the globe.
Built to order. Made to last.
Hand-built and finished in Manchester.
Radiators made to specification by our dedicated team. Get the perfect radiator for your home.
Informações de contacto
1 Kenwood Road, SK5 6PH, Stockport, Estados Unidos da América
- 0161 439 9350
- info@castrads.com
- www.castrads.com
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
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Luke was knowledgeable
Luke was knowledgeable. The radiator was delivered earlier than promised. I love my ornate radiator it is beautiful.
14 de fevereiro de 2024
Great communication all the way…
Great communication all the way through.
Swift service and delivery.
Second time we’ve used them and will continue to do so.
12 de fevereiro de 2024
Terrible! Waste of time and effort!
Phoned customer service in Jan to take advantage of the sale event. Was looking to purchase a few radiators but couldn't take immediate delivery. I was told it wasn't a problem and to call back later and the discount would be honoured. Prices have now gone up 17.8% as of Feb on my order. Wont honour what was said in Jan. Terrible service! A company who can raises prices by that amount should be avoided. Exactly why we have inflation and cost of living crisis.
15 de fevereiro de 2024
Resposta da Castrads
I'm really sorry that you feel let down Stewart.
We did put in a price rise on 1st February. It was 3% on average, lower than inflation. The particular model you were interested in is one that we have moved casting of from Turkey to England over the past twelve months, so that one model (Mercury 4 Column 460mm) had a higher-than-average increase to reflect the higher purchase price. It's our long-term strategy to onshore as much of our casting as possible.
We did offer to carry over the 10% sale discount, but we refused to carry that discount onto the old pricing because you didn't already have a quote - you only called with an explorator query (when we said we'd keep the 10% discount open to you) but we didn't know more than that. If you had a pre-existing quote, we would usually honour those prices even beyond the 14 day validity that we advise on our docs.
Fab company!
3 de fevereiro de 2024
Great product & delivered on time with…
Great product & delivered on time with good updates along the way as to when our radiator would arrive
31 de janeiro de 2024
Would use this company again Good service good attitude on time and…
Good service good attitude on time and very well made
29 de janeiro de 2024
Quality through and through
The CastRads product is absolute quality and so is their service.
24 de janeiro de 2024
Really happy with our radiator
Really happy with our radiator. Super helpful staff (Nicola) when working out what size rad we need. Top quality product and service
19 de dezembro de 2023
the delivery guys were excellent
19 de janeiro de 2024
Fantastic Customer Service
Fantastic Customer Service. Quality of the products are absolutely superb. I intend to replace all my radiators with Castrads, an absolute false economy not to.
16 de janeiro de 2024
Excellent customer service
Excellent customer service, sent a free radiator key to help me bleed my castrads this winter.
15 de janeiro de 2024
Fantastic high quality customer service from Nathan
Fantastic, high quality customer service from Nathan at Castrads, Chelsea, who worked very hard to ensure my radiators matched my project requirements. He was friendly, professional and even offered a site visit to ensure they were right. As a result, the whole experience was excellent and my Castrads radiators are gorgeous! Highly recommmend.
15 de janeiro de 2024
Opinião espontânea
Great service
8 de novembro de 2023
Amazing product and great customer…
Amazing product and great customer service.
The staff couldn’t have been more helpful.
20 de dezembro de 2023
Excellent service
Excellent service. Completely personal and tailored to our needs. The radiator is stunning and I would love more!
14 de dezembro de 2023
Fantastic customer service!
12 de dezembro de 2023
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