Chancellors - Reading Opiniões 

923
TrustScore: 4.5 em 5

4,5

46 Market Place, RG1 2DT Reading, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Me and my wife had great experiences with Chancellors, where we received great support with a technical issue towards the end of our tenancy. With great efforts by the tenancy manager, Laura Skurdenyt... Ver mais

Classificada 5 em 5 estrelas

Greg was very friendly and open, new our area well and was able to demonstrate well what chancellors could offer us. He explained how the team all spent every Tuesday in the office taking care of th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Katie Keenan has been amazing looking after my properties so far. I've had several different property managers from Chancellors and they have not been good at all. Luckily Katie is changing my perce... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mary was instrumental in helping us secure our company let. She worked tirelessly and never faltered, even when our brief changed three times. Her depth of knowledge in company lets really set her apa... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Imobiliária

Escrito pela empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito pela empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

923 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(923)

1562 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Greg is very professional in his…

Greg is very professional in his approach and did a marvellous job explaining the dynamics of the market, trend and expectations during our meeting. i trust his valuation and the demonstrated wealth of experience.
Will sure work with and recommend him.

22 de dezembro de 2022
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for leaving us this great review Mr Orji, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Classificada 5 em 5 estrelas

Fantastic experience. Highly recommended

It was a pleasure to discuss selling of our house/to get an appraisal with Rob. It was refreshing to meet someone so professional, knowledgeable, and honest. Although we decided not to sale at the moment, we have certainly found the perfect sales manager to help us out in the near future.

13 de janeiro de 2023
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Resposta da Chancellors - Reading

Thank you for leaving us this great review anonymous, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Classificada 5 em 5 estrelas

Luis has been a great help and showed…

Luis has been a great help and showed us the property. He helped us understand property details and also, told us things about property in clarity. He is a great addition to your team.

12 de janeiro de 2023
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Resposta da Chancellors - Reading

Thank you for leaving us this great review Mr Bais, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Classificada 5 em 5 estrelas

Katie Keenan an amazing Property Manager

Katie Keenan has been amazing looking after my properties so far. I've had several different property managers from Chancellors and they have not been good at all. Luckily Katie is changing my perception of Chancellors, long may it continue.

I have several properties and as most landlords will realise there is a lot of work. It makes a HUGE difference if you get a responsive property manager that is also proactive... well done Katie

16 de janeiro de 2023
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Resposta da Chancellors - Reading

Thank you for leaving us this great review ReadingTri, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Classificada 5 em 5 estrelas

Greg was able to call me back and was…

Greg was able to call me back and was able to discuss the property that I was looking to buy. He sent me an email with the attached property details and easy to access.

13 de janeiro de 2023
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Resposta da Chancellors - Reading

Thank you for leaving us this great review Mrs Sherpa, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Classificada 5 em 5 estrelas

I had a wonderful experience with…

I had a wonderful experience with Emilia. She was very professional and attentive when dealing with renegotiating my flat renewal contract.

22 de dezembro de 2022
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Resposta da Chancellors - Reading

Thank you for leaving us this great review Miss Patricia da Silveira, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Classificada 5 em 5 estrelas

Highly Recommend

Highly recommend Greg Darby at Chancellors in Reading. Professional, knowledgable service.

14 de setembro de 2022
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Resposta da Chancellors - Reading

Thank you for leaving us this great review Mrs Sharman, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Classificada 5 em 5 estrelas

Chancellors did a great follow update…

Chancellors did a great follow update on every step with Seller and have kept me updated. They were very transparent and honest in their communication.

11 de janeiro de 2023
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Resposta da Chancellors - Reading

Thank you for leaving us this great review Gaurav, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Classificada 5 em 5 estrelas

Greg was very friendly and open

Greg was very friendly and open, new our area well and was able to demonstrate well what chancellors could offer us. He explained how the team all spent every Tuesday in the office taking care of their customers.
He also explained how chancellors wide range of offices could help promote the sale of our property at a competitive price.
We would not hesitate to recommend chancellors to our friends.

6 de janeiro de 2023
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Resposta da Chancellors - Reading

Thank you for leaving us this great review Fiona, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Classificada 5 em 5 estrelas

Knowledge and Professional Advice

Having had my house listed with another agent for approx. 3 months with very limited results, I re-listed with Rob at Chancellors and within a week the house was under offer after a viewing with Jack. A fantastic result. Both Rob & Jack have been very professional throughout the process and taken the time to explain and clarify any concerns I had. I believe that Rob’s knowledge of the property market is exemplary and have very much appreciated his advice and guidance. I have no hesitation in commending his services.

4 de janeiro de 2023
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Resposta da Chancellors - Reading

Thank you for leaving us this great review Helen, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Classificada 5 em 5 estrelas

Greg has been extremely professional…

Greg has been extremely professional providing valuable feedback where asked without bias

28 de dezembro de 2022
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Resposta da Chancellors - Reading

Thank you for leaving us this great review Tusher, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Classificada 5 em 5 estrelas

Buying this Property was made so easy…

Buying this Property was made so easy with the help and communication that Joshua Milam from the Reading branch provided every step of the way. We found that nothing was too much trouble, he was always at the end of the phone ready to answer our questions.

4 de janeiro de 2023
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Resposta da Chancellors - Reading

Thank you for leaving us this great review T.d, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Classificada 5 em 5 estrelas

Sarah was very friendly & informative

Sarah was very friendly & informative. We didn’t feel rushed at all.

7 de janeiro de 2023
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Resposta da Chancellors - Reading

Thank you for leaving us this great review Carol, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Classificada 5 em 5 estrelas

I had a good experience and the agent…

I had a good experience and the agent Jack Woodhouse explained to me very clear. Also he helped me so much for the buying process

22 de dezembro de 2022
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Resposta da Chancellors - Reading

Thank you for leaving us this great review Mrs Sin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Classificada 5 em 5 estrelas

Greg was very friendly and he knew the…

Greg was very friendly and he knew the house market in my area very well

15 de dezembro de 2022
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Resposta da Chancellors - Reading

Thank you for leaving us this great review M Reyhanifar, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Classificada 1 em 5 estrelas

AVOID AVOID AVOID

Avoid at all costs if you are a landlord.

Unfortunately the property management staff at Chancellors are at best poorly motivated and at worst downright incompetent. As a landlord I have no confidence that they can solve any problems, so despite paying them £100s per month in fees I have to chase every task repeatedly. Every week there is a new reason to regret picking them to manage my property. They are quick to charge additional fees for extra repairs, and yet I am the one chasing the tradesmen when the work is incomplete.

I cannot wait to be rid of them, but sadly I am trapped until the end of this tenancy.

Previous poor reviews here on Trustpilot have asked the reviewer to email the directors. I have previously complained to the directors and the person who responded was the person I complained about!

I cannot stress enough - AVOID!!!!!!!

19 de dezembro de 2022
Opinião espontânea
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Hello Anon, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk.
Many thanks.

Classificada 1 em 5 estrelas

AVOID AT ALL COSTS (Reading)

AVOID AT ALL COSTS - I would give negative stars if I could. The end to end service was incredibly terrible & full of faults.
- Marketed my property without my consent - the property details even contained errors
- The agents made NO EFFORT whatsoever to sell the property during viewings, simply stood in the corner. I was viewing properties for a new place at the same time, and you can see what proper marketing is like
- Called weekly to simply read useless figures off a screen - this is their update
- When I found a buyer & half way through the conveyancing process, nearly lost out on the sale because Chancellors didn’t relay a message across to me for weeks!!!
- Sales progression team is absolutely useless, maybe heard from them 5 times during 6 months. Each time with out of date information. They may as well not have been there. But guess when I got an instant response from them - when I emailed telling them I was completing on the sale & I had a query. Never seen someone send me an invoice so quickly requesting for the commission, & the answer to the query itself came 24 hours later!! It was a simple question of whether I could leave the keys to the property with the branch.

Can’t believe the state of this service cost me a couple of grand. STAY AWAY FROM CHANCELLORS IF YOU WANT A SMOOTH SALE

14 de dezembro de 2022
Opinião espontânea
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Hi Elena, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Classificada 5 em 5 estrelas

An estate agent who genuinely wants to help

I was shown a number of properties by Sarah Cox who was extremely competent in her knowledge about the properties which made the experience a lot less of a hassle. Thank you Sarah for restoring my faith in estate agents.

16 de dezembro de 2022
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Resposta da Chancellors - Reading

Thank you for leaving us this great review customer, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Classificada 5 em 5 estrelas

Katie Keenan

Katie Keenan: profesional, capable, responsive, pleasant and, to cap it all, very pleasant too!

Seriously, I am glad Katie is looking after my property for me.

Bob Gilbert

13 de dezembro de 2022
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Resposta da Chancellors - Reading

Thank you for leaving us this great review Jonathan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Classificada 5 em 5 estrelas

What a great a service from

What a great a service from
Luis at Chancellors Reading branch.
Pulled out all the stops to help us arrange our new home.
Strongly recommend

9 de dezembro de 2022
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Hi Mr Rosario, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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