Chancellors - Reading Opiniões 

923
TrustScore: 4.5 em 5

4,5

46 Market Place, RG1 2DT Reading, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Me and my wife had great experiences with Chancellors, where we received great support with a technical issue towards the end of our tenancy. With great efforts by the tenancy manager, Laura Skurdenyt... Ver mais

Classificada 5 em 5 estrelas

Greg was very friendly and open, new our area well and was able to demonstrate well what chancellors could offer us. He explained how the team all spent every Tuesday in the office taking care of th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Katie Keenan has been amazing looking after my properties so far. I've had several different property managers from Chancellors and they have not been good at all. Luckily Katie is changing my perce... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mary was instrumental in helping us secure our company let. She worked tirelessly and never faltered, even when our brief changed three times. Her depth of knowledge in company lets really set her apa... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Imobiliária

Escrito pela empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito pela empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

923 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(923)

1741 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Brilliant service from Ella

Brilliant service from Ella, clearly answered our questions and to the point met our needs. First time using Chancellors and from the first day they have been fantastic and prompt! I recommend

27 de novembro de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Classificada 5 em 5 estrelas

Ella from Chancellors has a really…

Ella from Chancellors has a really friendly vibe. She gave us a tour of the house with a smile and she is really accommodating with our questions.

25 de novembro de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Classificada 5 em 5 estrelas

Nothing was too much trouble from start…

Nothing was too much trouble from start to end. Highly recommended. The entire process was managed well, with the bare minimum of hassle. I'd use these guys next time for certain.

21 de novembro de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Classificada 5 em 5 estrelas

a protectional presentation

the host was so nice with us, even do was late for 10 minutes, she show us the apartment's, moreover she also answer to all our queries.

11 de novembro de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Classificada 5 em 5 estrelas

Perfect

Perfect. She explained everything in a plain term for easy understanding. She was on time and took us in as we came for viewing. She's very professional. Everything nice and sharp.

11 de novembro de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Classificada 5 em 5 estrelas

Nice person

3 de novembro de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Classificada 5 em 5 estrelas

Miss Ella Hunt is dealing with our case…

Miss Ella Hunt is dealing with our case and I am very happy with her respectful and friendly attitude.Best wishes to her

Kind Regards
Rabia

1 de novembro de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Classificada 1 em 5 estrelas

Never use this company to sell your property

Terrible experience with Chancellors where they told a story they did not follow up on, they promised a lot of things and sadly delivered nothing.

A lack of interest from the moment I signed my contract with them, not calling on agreed days to call, 3 weeks to change items on the advertisement where agreed and impossible to get a response from. Poor advertisement with badly written descriptions and just lack of effort on things like uploading two of the same pictures one edited and one not which just was embarrassing, Only arranged 1 viewing in 3 months. Very poor effort, attention to detail, and a service to someone who is supposed to be their client, do not recommend.

28 de setembro de 2023
Opinião espontânea
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Hi Helen, thank you for contacting us again. We are aware of your situation which is currently being looked into with the hope that we can resolve your concerns. Please continue to liaise directly with our senior management, who are there to help you. Many thanks.

Classificada 5 em 5 estrelas

All sorted.

Had a fairly large issue, few hiccups along the road but everything was dealt with within a couple of hours of Dana’s attention being on the situation. All’s well that ends well!

Dean Smith, the South-East client manager, is an interesting piece of work mind. Patronising, sarcastic, just the perfect epitome when you think “poor people skills.” Telling me as a renter if it was important I should just “pay for a plumber myself”. That’s not how a tenancy contract works, you’d think a client manager would know that. Better training required possibly.

The fact the review remains at 5 is due to the attentive nature of those at the lettings within the Reading branch and those who assisted at head office.

18 de outubro de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Classificada 5 em 5 estrelas

Thank you Georgia

Thank you Georgia , very helpful in keeping me fully informed as the viewings and sale of my property has proceeded.
Georgia has been very approachable , and the process has been handled very smoothly . Very much appreciated.

17 de outubro de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Classificada 5 em 5 estrelas

Very good details about the property

Ella Hunt had explained all property Information in detail and resolved all my open queries, thanks Ella for showing me the property.

30 de setembro de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Classificada 5 em 5 estrelas

Tilehurst property view

Ella Hunt was amazing, she showed us the property and answered all questions we had in a very polite and informative manner.

29 de setembro de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Classificada 5 em 5 estrelas

Ella greeted us at the property

Ella greeted us at the property, she was very welcoming and friendly. We were provided with plenty of information and left very happy.

25 de setembro de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Classificada 5 em 5 estrelas

Great to work with

Great to work with, very proactive and always on the task. Rob has made our end to end transaction very hassle free, from arranging our marketing, open house viewings, sharing stats and dashboards of online views and potential buyers to handling our buying process with negotiations and striking the deal. If you are a genuine seller/buyer, I highly recommend Rob and Chancellors.

22 de setembro de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Classificada 5 em 5 estrelas

Had a great experience and thanks to…

Had a great experience and thanks to Ella the way she detailed important things about the property.

10 de setembro de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Classificada 5 em 5 estrelas

General Review

We are happy with the way Chancellors of Reading have handled the problems as they have arisen. In particular the initial sorting of the central heating and minor changes of the lighting switch in bedroom1 and replacing the original oven.
The snake !
As a whole Chancellors of Reading have been most efficient and we have no complaints so far

6 de setembro de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you Antony for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Classificada 5 em 5 estrelas

Excellent service from Alice in Reading...…

Very grateful for Alice at Reading branch who booked us in for a viewing, showed us round and helped us through the offer process and beyond. She was warm, polite and communicative and made everything seem so simple! It was also clear that she had a good rapport with the tenant in the property which indicated to me that she is no doubt respectful of his own time and space. Brilliant service all round. Thank you.

4 de setembro de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Classificada 5 em 5 estrelas

A supportive and tentative approach

Many thanks to Alice for her tentative approach to us finding our next home! Organised the viewing very quickly and then offered support throughout the process of making an offer and having it accepted.

15 de agosto de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Classificada 5 em 5 estrelas

nice and friendly

nice and friendly
professional and patient

23 de agosto de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Classificada 5 em 5 estrelas

We had a very personalised viewing…

We had a very personalised viewing which made for a good experience and ease.

13 de agosto de 2023
logótipo da Chancellors - Reading

Resposta da Chancellors - Reading

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais