John Charcol Opiniões 

1510
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Molly Wilsden was the absolute best in arranging our mortgage - super responsive and helpful in walking us through the process as first time buyers with A LOT of questions and anxiety about how everyt... Ver mais

Classificada 5 em 5 estrelas

From start to finish Molly was absolutely incredible, nothing was too much trouble. We had a lengthy year long relationship due to previous house sales falling through and Molly was there ever... Ver mais

Classificada 5 em 5 estrelas

John Charcol were amazing at getting me a mortgage and doing the impossible. Suzy is an absolute expert and wizard at getting difficult mortgages and working her magic with the lenders. I had poor cre... Ver mais

Classificada 5 em 5 estrelas

I would highly recommend John Charcoal. Rob Gurr guided us through through process smoothly and answered all our questions and helped us along the way. Chantelle was fantastic too, following through t... Ver mais

Informações sobre a empresa

  1. Corrector hipotecário

Escrito pela empresa

John Charcol is the original independent mortgage broker, with 50 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing independent mortgage advice for all kinds of buyers.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1510)

286 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Top drawer customer service

I cannot say enough good things about John Charcol. I chose them after doing an online search for mortgage brokers who could assist people moving back to the UK after living overseas. Georgijs found us a great mortgage. Not just an okay considering we had just moved back after a lengthy stint abroad mortgage, but a great mortgage full stop. He was very responsive to questions, and Zerena on his team checked in with us regularly throughout the process. They aren't just going through the motions of doing a job, they are providing a service and it's a fantastic one! I would most definitely use this firm again and would highly recommend them to others.

17 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend John Charcol great outcomes

We had an excellent experience with John Charcol and couldn’t be happier with the service we received throughout our mortgage process.

Our broker, Alvin, was absolutely fantastic. He guided us through every step, explained everything clearly, and was always available to answer questions and offer reassurance. His knowledge and support made what could have been a stressful process feel smooth and manageable.

We’d also like to thank Fiona, who oversaw the operations of our case. Her organisation, attention to detail, and behind-the-scenes support ensured everything ran efficiently and on time.

Thanks to the whole team, the process was seamless from start to finish. We would highly recommend John Charcol to anyone looking for professional, supportive, and reliable mortgage advice.

16 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing service from start to finish

Amazing service from start to finish. Chased up the solicitors for us and pushed hard to ensure completion. Louise was especially helpful. Definitely recommend and will use them again in the future.

10 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My experience with Sophia has been outstanding.

My experience with Sophia has been a delight. Sophia has referred me to another service when I was facing challenges. Sophia is very professional. What makes her professional is her time management, transparency, knowledge, experience, and she gets the job done and a women of her word. Sophia advocates in a professional manner working in collaboration. I'm so happy Sophia settled my mortgage and she is good at her job. Sophia asked appropriate questions and will share her knowledge tailoring your own circumstances. I hope her company acknowledge what a great asset she is to her team.

8 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Kirtan my broker and Jenny client…

Kirtan my broker and Jenny client relationship manager have both been super helpful, reply quick to emails and text, and give first class service. Kirtan went above and beyond to get my dad and I a mortgage length that another broker couldn’t get us. He even offered me advice on other matters unrelated to mortgage. Both Kirtan and Jenny are super friendly, polite and they never made me feel like I’m asking too many questions. They answered my questions and concerns with kindness and patience. I rarely ever write reviews but reading reviews helped me find the correct people for my life changing decision (buying a property!) I hope my review will help someone else choose Kirtan, as I would choose him again in the future.

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy with the overall experience…

Very happy with the overall experience with John Charcol. Olly and Jenny made an amazing team. They worked through some complex mortgage requirements that dragged on due to delays our side, and were professional throughout with prompt communication, accurate information and no pressure. Would recommend and would use again, you get what you pay for in terms of service.

31 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great efficient service from Jessica…

Great efficient service from Jessica and Emma at John Charcoal’s. Very easy to work with. Really knowledgeable and provide sound advice. We’ve used them for over 10 years now and would thoroughly recommend them.

3 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant re mortgage

From start to finish excellent customer service from Nicole @ John Charcol. Brilliant comms throughout and made the process very stress free. I wouldn’t hesitate to recommend or use again.

2 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent broker

This is the 2nd mortgage Daniel Williams has arranged for me ,he is friendly and extremely professional ,i would not hesitate to recommend ,thanks Daniel

1 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Georgia is great

My friend referred Georgia to me. She was super helpful and responsible! As a first-time buyer, she has made my journey easier and provided a lot of insightful knowledge!! Would absolutely recommend :)

23 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Ed from John Charcol

Ed from John Charcol was so supportive and no question was too silly.
He took the time to go through all the options and gave me time to make my decision.
I would recommend him and his advice to all looking for a mortgage broker

26 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional

Hailey Kow and team are exceptional at what they do, no question too daft and no request too difficult. A very holistic approach to find a deal suited to you. Could not recommend highly enough.

26 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great options and service

Molly and John Charcol did a great job securing a buy to let mortgage. They had a good range of products and thoroughly researched available options when many other brokers wrote the situation off. Molly was very detailed in explaining the options, process and provided tremendous support during and after purchase. Highly recommend her and John Charcol.

31 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Kirtin Hingu (+ his team) at John…

Kirtin Hingu (+ his team) at John Charcol were a dream to work with, guiding us seamlessly through the process of purchasing a mortgage for our new home. They were professional, patient with all of our questions and kept us fully updated every step of the way. Appreciate all their help and support through this process.

31 de outubro de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais