Hi. I would like to thank all the staff who assisted with my commercial mortgage. All the staff are extremely friendly and have a professional approach to work ethics. My completion occurred yes... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Connie Elam is an outstanding case manager/senior. Not only has she pulled a rabbit out of her hat (earning a nickname of Harry Potter) she then pulled a dinosaur with an upgraded nickname of Dumb... Ver mais
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i was wanting to get my finances in order for an auction purchase... wow... Duncan was so helpful, covered all grounds from bridging to actual loan/mortgage to completion.... in readiness, for if i... Ver mais
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From the outset some 3 weeks ago all instructions and information were absolutely clear and all responses immediate. Costs clearly outlined, dealing with the same person each time, Mr J Nelson, made... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Charleston Financial is an experienced mortgage broker, specialising in all types of commercial and personal finance for consumers and businesses We provide access to main stream and niche market products offering a broad range of options to suit businesses and individuals seeking funding for the following:- * Commercial Mortgages * Bridging Finance * Buy To Let * Development & Refurbishment Finance * Secured loans In addition, we offer: * Invoice Finance and Factoring * Residential mortgages * Insurance * Conveyancing solicitor services We also accept business from intermediaries on a packaged or purely introduction basis, and offer generous commission packages Please call us on 01908 597 811 for more information.
Informações de contacto
9 Copperhouse Court, MK7 8NL, Milton Keynes, Reino Unido
- 01908 597 811
- enquiries@charleston.co.uk
- www.charleston.co.uk
4,7
Excelente
598 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service 100% will recommend.
Excellent service 100% will recommend.
Exclusive service “professionals”.
Effective communications at all levels.
7 de outubro de 2024
Resposta da Charleston Financial Services Limited
Dear Geofrey,
Thank you so much for your fantastic feedback! We're thrilled to receive such a nice review.
We're so glad your experience with us was a positive one. We hope to hear from you again soon.
Kind Regards,
The Team @ Charleston
Resposta da Charleston Financial Services Limited
We’re sorry you feel you didn’t obtain a competitive rate. As with all mortgage products, they are subject to specific lender criteria and an individual’s eligibility. Unfortunately, this means that not all products are available to every customer and may result in an individual not being eligible for the lowest rates. As a mortgage broker, lender criteria is not something we can directly change, but we will always assess the market for the best rate available to our customers.
Kind Regards,
The Team @ Charleston FS
Connie has been so helpful and…
Connie has been so helpful and professional. Thank you great advice and service so far. Will be using again.
27 de setembro de 2024
Opinião espontânea
Resposta da Charleston Financial Services Limited
Dear Oyku,
Thank you for leaving us a 5 star review!
It's fantastic to hear how happy you were with the advice you
received from Connie.
Thank you for choosing Charleston.
Kind Regards,
The Team @ Charleston
Good communication and very responsive…
Good communication and very responsive throughout the end-to-end process of the mortgage.
30 de setembro de 2024
Opinião espontânea
Resposta da Charleston Financial Services Limited
Dear Andres,
Thank you so much for your 5 star review!
We're thrilled to hear about how pleased you were with the communication throughout your enquiry.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
using a commercial mortgage broker
The intention on using a mortgage broker was to get a competitive deal.
My experience was not the case
27 de setembro de 2024
Opinião espontânea
Resposta da Charleston Financial Services Limited
We’re sorry you feel you didn’t obtain a competitive rate. As with all mortgage products, they are subject to specific lender criteria and an individual’s eligibility. Unfortunately, this means that not all products are available to every customer and may result in an individual not being eligible for the lowest rates. As a mortgage broker, lender criteria is not something we can directly change, but we will always assess the market for the best rate available to our customers.
Kind Regards,
The Team @ Charleston FS
I had a remortgage handled by Steven…
I had a remortgage handled by Steven King and support from Gwyn. The communication was good and they always help as much as they can, in going that extra mile for their clients. I would recommend them happily to family and friends.
19 de setembro de 2024
Opinião espontânea
Resposta da Charleston Financial Services Limited
Dear Stephen,
Thank you so much for leaving such a fantastic review!
It's great to hear how happy you were with the service you received from Steven and Gwyn, and that you would recommend us to your family and friends.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Highly professional and efficient staff
10 de setembro de 2024
Opinião espontânea
Resposta da Charleston Financial Services Limited
Dear Hina & Abdul,
Thank you so much for taking the time to leave us a five star review!
We're thrilled to hear how happy you were with our service. Thank you for choosing Charleston.
Kind Regards,
The Team @ Charleston FS
The level of service provided by Abul…
The level of service provided by Abul was to say the least fantastic.
I had a reply almost straight away and several quotes with I few hrs unlike majority of the companies I have used
Based on Abuls service and super fast quote I highly recommend this company
22 de agosto de 2024
Opinião espontânea
Resposta da Charleston Financial Services Limited
Dear Nigel,
Thank you so much for leaving such fantastic feedback!
It's great to hear how pleased you were with the service from Abul, and that you'd recommend us to others.
Thank you for choosing Charleston.
Kind Regards,
The Team at Charleston FS.
Tailored and timely financial advice…
Tailored and timely financial advice received!! 10Q !
29 de agosto de 2024
Resposta da Charleston Financial Services Limited
Dear Dawit,
Thank you so much for your 5 star review!
We're so pleased to hear how happy you were with the service you received.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Really helpful team
Really helpful team. Thank you for finding us the right mortgage
22 de agosto de 2024
Resposta da Charleston Financial Services Limited
Dear Sarah,
Thank you so much for taking the time to leave us a 5-star review!
We're thrilled to hear how happy you were with the service you received from the team.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
Charleston FS
Charleston financial has become part of…
Charleston financial has become part of my team now for several years, working as an investor this is an important part of my network, Connie and Josh who have been there every step of the way, working with me, couldnt have done it without you guys, if your serious about what you do and need the right team Charleston are your people,
22 de agosto de 2024
Opinião espontânea
Resposta da Charleston Financial Services Limited
Dear Gahfer,
Thank you so much for your fantastic review! Your feedback means the world.
We truly appreciate your business and hope to work with you again soon.
Kind Regards,
The Team @ Charleston FS
charleston financial
I have used charleston financial a few times now and they have always provided an excellent service
16 de agosto de 2024
Resposta da Charleston Financial Services Limited
Dear Fulgencius,
Thank you so much for your fantastic feedback.
We're thrilled to hear how pleased you were with the service you received from the team.
Thank you for choosing Charleston, we hope to work with you again soon.
Kind Regards,
The Team @ Charleston FS
Top Job
Another top job by the Charleston team. Tom and Nikki saw this one through. Big thanks.
29 de julho de 2024
Opinião espontânea
Resposta da Charleston Financial Services Limited
Dear Jane,
Thank you so much for taking the time to leave us a review!
We're so pleased to hear how happy you were with the service you received from Tom and Nikki.
Thank you for choosing Charleston.
Kind Regards,
The Team @ Charleston FS
Resposta da Charleston Financial Services Limited
Dear Harry,
Thank you so much for your positive feedback.
It's great to hear how pleased you were with our service. Thank you choosing Charleston, we truly appreciate your business.
Kind Regards,
The Team @ Charleston FS
Resposta da Charleston Financial Services Limited
Dear Satish,
Thank you so much for your 5 star review!
It's great to hear how pleased you were with the service you received from the team.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Refinance
Karen F was my single point of contact and knew the file well.
Availability and response times were always well within expectations.
Liaison with 3rd parties was well coordinated and issues resolved in timely manner.
26 de julho de 2024
Resposta da Charleston Financial Services Limited
Dear Samir,
Thank you so much for leaving such a lovely review!
We're thrilled to hear how happy you were with the service you received from Karen.
Thank you for choosing Charleston, we hope to work with you again soon.
Kind Regards,
The Team @ Charleston FS
Fantastic broker with top notch…
Fantastic broker with top notch understanding of the mortgage market. Special thanks to Nikki and Nelson they were always there throughout my mortgage refinancing process! I will recommend Charleston FS to anyone looking for a reliable and dependable broker with knowledge of the mortgages markets.
24 de julho de 2024
Resposta da Charleston Financial Services Limited
Dear Kamil,
Thank you so much for your fantastic review!
It's great to hear how happy you were with the service you received from Nikki & J.Nelson, and that you'd recommend us to others.
We truly appreciate your business, thank you for choosing Charleston.
Kind Regards,
The Team @ Charleston FS
It was great experience my friend…
It was great experience my friend recommended Charleston Financial Services Limited to me and everything my friend told me was absolutely true because their service was amazing 👏
16 de julho de 2024
Opinião espontânea
Resposta da Charleston Financial Services Limited
Dear Ken,
Thank you so much for your fantastic review!
We're thrilled to receive such positive feedback about the service you received from the team.
Thank you for choosing Charleston.
Kind Regards,
The Team @ Charleston FS
Great service getting my remortgage…
Great service getting my remortgage over the line
8 de julho de 2024
Resposta da Charleston Financial Services Limited
Thank you so much for taking the time to leave us a 5 star review! We're thrilled to hear how pleased you were with our service.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston
5 start service at Charleston Financial worked…
Everyone at Charleston Financial worked tirelessly to get my commercial mortgage over the line! I was very impressed with their team and so pleased about the result.
1 de julho de 2024
Opinião espontânea
Resposta da Charleston Financial Services Limited
Dear Maureen,
Thank you so much for your fantastic review!
We're so pleased to hear how impressed you were with the service you received from the team.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
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