Chartlex Opiniões 

146
•
TrustScore: 2.5 em 5

2,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Chartlex uses Artificial Streams. I lost an entire album once Spotify learned the streams were artificial. No response from Chartlex when I requested a refund. Do NOT use this service. It looks great... Ver mais

Classificada 4 em 5 estrelas

Got good results, increased saves and monthly active listeners. Their responses to my email were done in a timely manner. I am continuing to use them for my next releases and as long as I keep seeing... Ver mais

Classificada 1 em 5 estrelas

Be careful. The site doesn't always work like it should. Logins sometimes don't work, which means you have no control over your promotion. I had the issue that they launched a promotion I didn't book... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Found them by luck searching for ways to get more attention to my newest release and in first glance it looked too good to be true. After getting the discounted package the promotion started in 24 hou... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Gestão e promoção musical
  2. também em
  3. Agência de Marketing

Escrito pela empresa

Boost Your Music with Chartlex: The Ultimate Spotify Services Unlock the power of Spotify's algorithm and reach listeners around the globe. Get the attention your music deserves!


Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

146 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 20% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,7

Todas as opiniões

(146)

6 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

I will use Chartlex again, but will be proactive

I reveived the number of streams I expected from Chartlex overall, but the specific song I wanted to promote did not receive streams until a full 2 weeks after purchasing the Spotify Algorhythmic package, which was disappointing. I will likely use Chartlex again, but will make sure to contact them after the package to verify when the promotion service will be active.

6 de junho de 2024
logótipo da Chartlex

Resposta da Chartlex

Thank you for your feedback, Art. We apologize for the delay and will ensure better timing on future campaigns.

Classificada 1 em 5 estrelas

DO NOT USE… SCAM

DO NOT USE… SCAM. I bought the algorithmic package for $120. When I reached out wondering why the campaign didn’t start they completely stopped responding. Campaign never started this is a complete scam do not fall for it, reporting this website. It says the campaign starts after 48-72 hours, it has been over two weeks have not heard from them whatsoever and did not get a single stream.

7 de junho de 2024
Opinião espontânea
logótipo da Chartlex

Resposta da Chartlex

We're sorry to hear this, Jimmy. Please contact us directly—we'll work to resolve this issue promptly.

Classificada 1 em 5 estrelas

Spotify removed my song

Spotify removed my song from the platform after purchasing Chartlex’s “10,000 Algorithmic streams” package. The stated reason was that the majority of streams were from bots. I’m not sure how they used bots when all of my streams were from Spotify algorithmic playlists (radio, discover weekly, release radar), but just know that with Spotify cracking down on all promotional services, you’re songs won’t be safe if you use this service.

13 de maio de 2024
logótipo da Chartlex

Resposta da Chartlex

Sorry to hear about the removal, Brennan. We comply with Spotify’s terms, and this situation is unusual. Let’s investigate further.

Classificada 5 em 5 estrelas

Great Results!

Excellent Engagement and Chartlex delivered results!

26 de abril de 2024
logótipo da Chartlex

Resposta da Chartlex

Thanks, Stephen! We're delighted to have delivered results for you.

Classificada 2 em 5 estrelas

In my opinion, this looks more like boosting playbacks than meaningful advertising.

I paid about $200 for two songs. Indeed, the songs were played the agreed number of times. Added to the required playlists. But I noticed that throughout the whole day there were zero plays and only in a small period of time once a day there were many plays at once. And this continued throughout the entire advertising period. From this I concluded that the songs were shown to random people. And I would be interested in these songs being shown to people who love this style. Also, at one point, about a hundred subscribers were added to the artist’s page, but today these subscribers are gone, since the advertising period has stopped. In my opinion, this looks more like boosting playbacks than meaningful advertising.

21 de fevereiro de 2024
logótipo da Chartlex

Resposta da Chartlex

Thank you for your insights, Bohoman. We strive for meaningful engagement and will take your feedback into account.

Classificada 5 em 5 estrelas

I feel that everything that you guys…

I feel that everything that you guys said , you delivered and my song has been doing very well on the streaming platforms.

16 de fevereiro de 2024
logótipo da Chartlex

Resposta da Chartlex

Thanks for your trust, Hughes! We're glad your song is doing well.

Classificada 4 em 5 estrelas

Does the trick.

Does the trick.. it just messes up your "Fans Also Likes..." .. you'll end up with random artists that isn't associated with you genre

15 de fevereiro de 2024
logótipo da Chartlex

Resposta da Chartlex

We appreciate the feedback. The "Fans Also Like" feature can vary, and we’ll strive to improve genre alignment in future campaigns.

Classificada 4 em 5 estrelas

Listeners numbers have increased

Listeners numbers have increased and streamings too.
They promised 15-20k streams and that happened.
I have seen around 1,200 saves of the song.
Perhaps listeners could be more geographically distributed.

18 de janeiro de 2024
logótipo da Chartlex

Resposta da Chartlex

Thank you, Muno! We’re pleased you achieved your streaming goals. We’ll take note of the geographical distribution for future improvements.

Classificada 3 em 5 estrelas

They wrote targeting in Germany would…

They wrote targeting in Germany would be possible. I bought it for 650,- Dollars and then it was mostly USA 🙈

26 de janeiro de 2024
logótipo da Chartlex

Resposta da Chartlex

Sorry to hear this, Claudius. We aim for accurate targeting and will review your campaign to ensure better results next time.

Classificada 5 em 5 estrelas

And boom, it worked...

"Yeah another one of these promotion services" I thought first ("but let's give it a try"), and boom !!! Followers, saves, streams shoot into the sky. Very thankful for the uncomplicated service. I'll be back !!!

7 de janeiro de 2024
logótipo da Chartlex

Resposta da Chartlex

Thank you, Jonas! We’re thrilled that the campaign worked out so well for you.

Classificada 5 em 5 estrelas

Lots of streams!

I was very satisfied that my song received the amount of steams promised!! I will definitely use Chartlex again on more of my songs!

8 de janeiro de 2024
logótipo da Chartlex

Resposta da Chartlex

Thank you for your feedback, Tango Kid! We’re happy you’re satisfied with the results.

Classificada 2 em 5 estrelas

The service I purchased was poorly…

The service I purchased was poorly explained and charltex wouldn't help correct an expensive mistake. I got the numbers advertised, but not where I wanted them. That couldn't be addressed by the help center that was rude in its reply.

5 de janeiro de 2024
logótipo da Chartlex

Resposta da Chartlex

We apologize for the confusion, Athak. Please reach out to discuss how we can better assist you in the future.

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