Was promised a refund due to flight cancellations during covid. After six years still waiting and they have stopped replying to emails.
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Leia as opiniões dos outros
FLYER BEWARE. Should have ZERO STARS. Pathetically run business. This is the armpit of travel bookings. Checkmyfares.com have no intention of taking phone calls in every state of Australia. Em... Ver mais
We've been waiting for our refund for more than 40 weeks. Numerous emails sent to them, they are using generic template/auto reply to answer our query. So frustrated...we have now reported the case... Ver mais
A empresa respondeu
They shouldn’t be operating in this industry. I received confirmed tickets from them to fly from Adelaide to Bangkok through Kuala Lumpur. When I got my boarding passes, to my surprise, flight from K... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
CheckMyFares.com is an Australian owned and operated online travel company, utilising industry leading technology to offer customers a very simple booking tool to access the best priced airfares in the market. Our customers can choose flights from all major airlines worldwide, at the best possible price. Customers have full control of their booking process, whether it’s a simple domestic flight or a complex international itinerary with stop overs, multiple destinations and even dual one-way flights. At CheckMyFares.com we pride ourselves on world class customer support to ensure that while you are in complete control of your booking, you are never alone. Our customers book with confidence knowing they are using state-of-the-art technology to access the best flight deals, across all major airlines, with absolutely no hidden fees.
Informações de contacto
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271 opiniões
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
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very good service
18 de janeiro de 2020
Opinião espontânea
Resposta da Checkmyfares
Hi Hoa
Thank you for your comments. We are so glad you have had a great experience with CheckMyFares and we look forward to assisting you again for your future travel plans.
Have a great flight!
Don't risk your time and money
I was trying to find some air tickets for my upcoming holiday and stumble upon on really cheap (and suspiciously cheap) tickets on checkmyfares.com. After, getting all the way though, to the checkout, I was pleasantly surprised that the price is still same and clicked the "book now" button, After a few moments, I saw a popup warning in my browser saying that the actual price has been changed by the airlines company. And It was almost a double price! As a result, I had to go to contact the customer care, wait until my money get back to my account and book ticket other place.
The time waisted with checkmyfares.com cost me a couple of hundreds as prices went up...
14 de janeiro de 2020
Opinião espontânea
Resposta da Checkmyfares
Hi Alex
Thank you for your comments, we apologise for not giving you the best possible experience in this instance. I have investigated your booking in our system and found the issue.
Please be advised this price descrepency was a direct result of a technical issue on our website that was identified on the 2nd January and has now been resolved.
We would like to sincerely apologise for any inconvenience this has caused.
We hope you would consider this an isolated incident and we look forward to improving on your first encounter with CheckMyFares, should you choose to try us again.
Great Fare!
Great Fare, Excellent customer service and quick resolution.
Keep up the good work team!
13 de janeiro de 2020
Opinião espontânea
Resposta da Checkmyfares
Hi Vishal
Thank you for your feedback.
We are very pleased you have had a great experience with CheckMyFares and we hope you have a great trip!
Bought tickets at a very good price
Bought tickets at a very good price. Got a confirmation. Checked on the airlines website, all was good. Next day received an email from checkmyfares saying that the "reservation is not valid" and they canceled my tickets. It seems some other reviewers experienced similar problems. Will never ever use their services.
11 de janeiro de 2020
Opinião espontânea
Resposta da Checkmyfares
Hi Evelina
Thank you for your comments, we pride ourselves on premium service and apologise for not giving you the best possible experience in this instance.
Please be advised this price descrepency was a direct result of a technical issue on our website that was identified and resolved on 2nd January.
We would like to sincerely apologise for any inconvenience this has caused. We hope you would consider this an isolated incident and we look forward to improving on your first encounter with CheckMyFares, should you choose to try us again.
Offered me a fare
Offered me a fare, which I paid for, got a receipt for, and a confirmation email.
Went ahead and booked accommodation etc based on the fare.
A few hours later, an email just saying 'Sorry the airline couldn't validate the booking' - no recompense for the massive inconvenience caused.
Poor customer service, left us panicking to find replacement flights at short notice. They took my money in 1 second, and took over 2 days to process the refund.
Overbooking fares and then disappointing customers is not how you generate good loyalty and custom.
I won't be using Checkmyfares again
8 de janeiro de 2020
Opinião espontânea
Resposta da Checkmyfares
Hi Andrew,
We apologise for not giving you the best possible experience in this instance.
While we always endeavour to offer our customers the best possible fares, we do have to rely on the global reservation system and as you can appreciate fare avilability (particularly for the cheaper flights) can change from moment to moment.
I would be more than happy to look at the particular fares you are searching for, but cannot seem to find you in our system. Are you able to provide any details around the dates and/or destinations you were searching?
Apologies again for any inconvenience this may have caused and we look forward to assisting you rectify this issue with your booking.
Highly efficient advantages
7 de janeiro de 2020
Opinião espontânea
Resposta da Checkmyfares
Thank you for your feedback.
We are very pleased you have had a great experience with CheckMyFares
We hope you have a fantastic trip!
good price and no surprises on prices…
good price and no surprises on prices and add ons. thanks
2 de janeiro de 2020
Opinião espontânea
Resposta da Checkmyfares
Hi Peter
Thank you for your feedback.
We are very pleased you have had a great experience with CheckMyFares and we hope you have a fantastic trip!
no receipt given
2 de janeiro de 2020
Opinião espontânea
Resposta da Checkmyfares
Hi Manmeet
Thank you for your comments.
I have investigated your booking and can see that your Invoice has been downloaded from the 'My Trips' Section of the website.
If you have had any issues with the download or still require assistance, please don't hesitate to contact our team at Customer.Care@CheckMyFares.com
Thank you for choosing CheckMyFares.
The advertised price did not match the…
The advertised price did not match the final price paid and the difference was not shown anywhere
1 de janeiro de 2020
Opinião espontânea
Resposta da Checkmyfares
Hi Sharon
Thank you for your comments, we pride ourselves on premium service and apologise for not giving you the best possible experience in this instance.
Please be advised this price descrepency was a direct result of a technical issue on our website that was identified and resolved on 2nd January.
We would like to sincerely apologise for any inconvenience this has caused. We hope you would consider this an isolated incident and we look forward to improving on your first encounter with CheckMyFares, should you choose to try us again.
Quick and easy amazing
1 de janeiro de 2020
Opinião espontânea
Resposta da Checkmyfares
Hi Melissa,
Thank you for your feedback, we hope you have a fantastic trip!
SCAM
This website is a scam as the cost advised on the search increases incredibly ($1500 was my experience) when you go to finalise the payment. I made several attempts and received the same result.
A scam which people need to be aware of.
1 de janeiro de 2020
Opinião espontânea
Resposta da Checkmyfares
Hi DJ
Thank you for your comments, we apologise for not giving you the best possible experience in this instance.
Please be advised this price descrepency was a direct result of a technical issue on our website that was identified and resolved on 2nd January. We would like to sincerely apologise for any inconvenience this has caused.
We hope you would consider this an isolated incident and we look forward to improving on your first encounter with CheckMyFares, should you choose to try us again.
Scam...be careful.
The website says a low price when checking fares and then when you get to the payment section the fare has suddenly gone up by thousands of dollars. The website did this for every search!! Scam!
1 de janeiro de 2020
Opinião espontânea
Resposta da Checkmyfares
Hi Kym
Thank you for your comments, we apologise for not giving you the best possible experience in this instance. Please be advised this price descrepency was a direct result of a technical issue on our website that was identified and resolved on 2nd January.
We would like to sincerely apologise for any inconvenience this has caused. We hope you would consider this an isolated incident and we look forward to improving on your first encounter with CheckMyFares, should you choose to try us again.
Booked in a blitz!
It was the best deal and I got the ticket issued pretty quickly... without any wait OR guessing games.... Well done team!
18 de dezembro de 2019
Opinião espontânea
Resposta da Checkmyfares
Hi Praburrame
Thank you for choosing CheckMyFares, we hope you have an amazing time on your trip!
Quick response and resolution of…
Quick response and resolution of queries.
10 de dezembro de 2019
Opinião espontânea
Resposta da Checkmyfares
Hi Akhilesh
Thank you for your feedback, your comments are important to us.
We hope you have a great trip!
Quick and easy to use
2 de dezembro de 2019
Opinião espontânea
Resposta da Checkmyfares
Hi Dwayne,
Thank you for your comments, we value all feedback.
I wish there was zero rating so I can…
I wish there was zero rating so I can give them a zero , they're look like scam , I hated every thing about them, the website and customer service are awful , I'm regretting booking through them,
I preferred emailing them which took so long to get a reply than calling the phone number that keeps saying it's not they're working hours and then getting a call from the rude customer service who rudely says oh it's you again,
14 de novembro de 2019
Opinião espontânea
Resposta da Checkmyfares
Thank you for your comments, we value your feedback.
Good service
Good, prompt, hassle free service with no hidden charges.
13 de novembro de 2019
Opinião espontânea
Resposta da Checkmyfares
Thank you for your comments, we value your feedback.
Great experience!
9 de novembro de 2019
Opinião espontânea
Resposta da Checkmyfares
Thank you for your comments, we value your feedback.
I liked this site as it was straight…
I liked this site as it was straight up, there were no hidden surprises like all the rest of them. It was easy to navigate and by fsr the best experience.
9 de novembro de 2019
Opinião espontânea
Resposta da Checkmyfares
Thank you for your comments, we value your feedback.
Using checkmyfares was a great way to…
Using checkmyfares was a great way to book. It was an easy smooth transition from the flight search right through to the payment.
2 de novembro de 2019
Opinião espontânea
Resposta da Checkmyfares
Thank you for your comments, we value your feedback.
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