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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great experience. My order arrived quickly within one week and I could track the item with the link provided. I needed to contact customer services and they replied within 24 hours. I would recommend... Ver mais

Classificada 5 em 5 estrelas

The E1+ Fountain is the best. No pump means less issues to deal with. I love that I can charge these to use wireless and put it anywhere in my home so I can move my 2 fountains as often as I want to.... Ver mais

Classificada 5 em 5 estrelas

I have gotten at least 4 different variations of the Cheerble Wicked Ball for my overactive dog, Sadie. She absolutely loves them and it's one of the only toys that will tire her out without havin... Ver mais

Classificada 1 em 5 estrelas

FRAUDULENT! Dishonest company! STOLE MONEY via Kickstarter on a campaign, with added extras! at a later date - but failed to produce the product altogether in the end. They promised to refund everyone... Ver mais

Informações sobre a empresa

  1. Loja de artigos para animais de estimação

Escrito pela empresa

At Cheerble, we’re all about bright ideas for brilliant pets that bring owners and their companions unforgettable moments of play, relaxation, and unconditional love.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

217 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(217)

107 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Erratic mode

Cheerble Bal purchased in may, never working well even after a change from the reseller : stille going on erratic mode. My cat is afraid of it. I tried to wait but the mode red is always activacted... So sorry, it was nice but not going well

1 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Order placed June 22nd

Order placed June 22nd. It's the 26th and all they've done is print the shipping label. Their website guarantees shipping within 24 hours. Shipping. Not printing the label. It has not shipped 4 days later.

26 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great product!

Our wicked mouse pro arrived on time, works well, and is built well! Our cat is taking a little bit of time to warm up to playing with it, but when he does he seems to really enjoy chasing it.

29 de abril de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Edit: Cheerble sent a new ball, updated review.

Ball arrived with the spinner inside not working, just making a loud noise. I contacted cheerble, I never even got a response back, via email. $70 waste of money.
Terrible customer service. If the ball worked as promised, or they actually responded. I expect this review would be alot different.

Edit: Cheerble contacted me and sent me a replacement ball. I appreciate it. I'll up it to 5stars once it's been used a bit and survives.

19 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Wicked Ball

Originally purchased the smaller Wicked Ball SE for my dog when he was a pup, then happily upgraded to the Wicked Ball PE when he got bigger. He is a very active dog, and this is definitely one of his favourite toys. The customer service is A+. Will be purchasing from Cheerble again in the future!

1 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

A++ Product & Customer Service

This company is awesome! My dogs are obsessed!!! I did not receive my first order as there was a mix up with USPS (long story) but after dealing with their amazing customer service, Elaine helped to get me a new order sent and it came fast! My second dog is jealous and now I may need to buy him one as well!! I HIGHLY RECOMMEND!!!

5 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great toy quality, even better customer service

I purchased the soft version of the cheerble cat toy and my cats absolutely adore it! After making several trips around the house it encountered a battery issue (over a year of use) and the customer service team was very quick to respond and provide solutions. I will absolutely be a returning customer here.

21 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I backed a project on Kickstarter 3…

I backed a project on Kickstarter 3 years ago, and the item has never been shipped and seemingly never been made. Updates have been sparse with little to no information, and it feels like a complete scam. They have violated Kickstarter's terms of service because they have not delivered their product.

1 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

High energy burner

Love this ball for my high energy dog! It stopped turning on which seemed like a battery issue and customer service was quick to respond and warranty it for me and get a new one shipped out. Great product and service

30 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Great customer service. I ordered the wicked ball se and asked for an exchange for the wicked egg. They kindly helped me exchange the items without any hassles.

13 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Quality pet toy and exceptional customer service!

I received my wicked ball PE 2 days ago. It is not just a beautifully designed toy but it looks and feels durable too. I bought it for my 3-year-old baby girl corgi. I knew she would love it to bits.
However, because I chose the wrong size, the ball is too big for my corgi's mouth. I contacted Cheerble in hope that I would be able to return it and exchange for a smaller size. To my surprise, Cheerble offered me a small one for free. I am a super happy so here is my review.

10 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Both cats love it, great purchase.

Both cats love it, one of them especially. He spends a lot of time playing with it even when it is switched off, waiting for it to come on, and then chasing after it. Great buy, highly recommend, friendly and helpful customer service.

11 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great little ball

Great little ball, meant for cats (and they did love it) but my 9 month old is absolutely obsessed with it, keeps him busy for ages, absolutely worth the money and has survived the beating he gives it too! He absolutely squeals with delight when it gets away from him!

3 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Elaine was so kind and helpful (and a…

Elaine was so kind and helpful (and a fast response!!) I had troubles with my wicked ball (nothing to do with the product or service it was just a bit of a charging error that was completely avoidable to say the least, haha.) No questions asked just a few photos to see what happened. I fully support this brand and will continue to! I will also let my homies know how sweet they are. 😎😎

18 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Support this wonderful company

This product has seriously improved daily life for me and my dachshund. I love that she has something interactive to play with and she gets so excited every time I pull out the Wicked Ball.

Cheerble's customer services was extremely prompt and personable when I had an issue. This company is worth supporting.

26 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Favorite dog toy with great customer service

Next to the fact that my dog really loves the Cheerble ball (he cannot stop playing with it), the service received was great. I had a technical problem with one product and after replying very swiftly to my chat/emails they solved the problem very quickly (at no costs) and made sure my dog can enjoy his favourite toy again.

12 de julho de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

Cheerble wicked ball

Decent little thing. Not great for tough chewers. It can take a beating though, surviving multiple drops.

First one I bought didn't work at all. The one I've got now used to work for ages, but now it shows a green light saying it's fully charged, but lasts less than a minute, probably not even 20 seconds. Its runtime seems to get shorter after each use/charge.

24 de julho de 2023
Opinião espontânea

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