ChefOnline.co.uk Opiniões 

2220
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.

A empresa respondeu

Classificada 1 em 5 estrelas

This has to be the worst butter chicken we have ever tried. It bore almost no resemblance to what this dish should be. The sauce was thin, greasy and strangely sour — missing the rich, creamy, sweet... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Kn... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de encomenda de comida online
  2. Plataforma de comércio online
  3. Serviço de take away

Sobre ChefOnline.co.uk

Escrito pela empresa

Welcome to ChefOnline, your gateway to takeaways!

Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!

Order Online

Informações de contacto

4,0

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 89% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(2220)

257 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Process went ok

Process went ok but is not the clearest to navigate.

1 de maio de 2026
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Bill,
Thank you for your feedback. We’re glad the process went smoothly, though we understand it could be clearer to navigate.

Please feel free to share any specific suggestions at support@chefonline.co.uk
—We’d really appreciate your input.

Classificada 5 em 5 estrelas

Quite easy…

It was quite easy to order and I was given the option to pay cash.

16 de abril de 2026
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Customer,

Thank you for your feedback. We’re glad to hear that you found the ordering process easy.

Please note that while our platform supports both cash and card payments, this particular restaurant currently accepts cash only.

We look forward to serving you again soon.

Classificada 5 em 5 estrelas

Very quick takeaway service very very…

Very quick takeaway service very very tasty

15 de abril de 2026
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Mr Richard,
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our quick takeaway service and found the food very tasty. We look forward to serving you again soon.

Classificada 5 em 5 estrelas

Great food at great price and delivered…

Great food at great price and delivered on time

12 de abril de 2026
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Ray,

Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the food, found it great value, and that it was delivered on time.
We look forward to serving you again soon!

Classificada 5 em 5 estrelas

I live across the road and order from…

I live across the road and order from here more than I care to admit.. Best Indian I've ever had!!

13 de abril de 2026
Opinião espontânea
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Esme,
Thank you so much for your wonderful feedback. We’re thrilled to hear that you enjoy our food and consider it the best Indian you’ve had. We look forward to serving you again soon!

Classificada 5 em 5 estrelas

Quick and Efficient!

10 de abril de 2026
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Andrew,
Thank you for your wonderful feedback!

We’re delighted to hear that you found our service quick and efficient. We truly appreciate your support and look forward to serving you again soon!

Classificada 5 em 5 estrelas

Excellent menu

The menu is vast and on time of order.
Superb food and great value

2 de abril de 2026
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Webb,

Thank you for your wonderful feedback!

We’re delighted to hear that you enjoyed our wide menu selection and found the ordering process smooth and timely. It’s great to know you loved the food and found it to be excellent value.

We truly appreciate your support and look forward to serving you again soon!

Classificada 5 em 5 estrelas

Easy to use website

Easy website, great food from Mughal Dynasty Indian restaurant

3 de abril de 2026
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Mr Dean,

Thank you for your wonderful feedback! We’re delighted to hear that you found the website easy to use and enjoyed the great food from Mughal Dynasty Indian Restaurant.

Your support is greatly appreciated, and we look forward to serving you again soon.

Classificada 5 em 5 estrelas

Great Food

Once again great food and service from the team at Tamasha

1 de abril de 2026
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Steven,
Thank you for your feedback and continued support! We’re delighted to hear that you enjoyed both the food and service from the team at Tamasha once again.

Your feedback truly means a lot to us, and we look forward to serving you again soon.

Classificada 1 em 5 estrelas

What’s the point of taking orders when…

What’s the point of taking orders when the place is shut

11 de março de 2026
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Scott,

Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused. Unfortunately, the restaurant did not inform us of their sudden closure, so we were unable to act in advance.

As an online ordering platform, we operate as a link between customers and restaurants. We have shared your feedback with the restaurant to review the matter and ensure their opening hours and order availability are updated to prevent similar issues.

We appreciate you taking the time to inform us.

Classificada 5 em 5 estrelas

The food was 3.5 to 4 (also came with 2…

The food was 3.5 to 4 (also came with 2 extra papadums/onions Etc.) so not bad on that front But ordering & delivery was superb - thus 5/5.

7 de março de 2026
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear KTPC,

Thank you for your feedback! We’re glad you enjoyed the ordering and delivery experience and appreciated the extras with your meal.

We hope to continue providing you with 5/5 service next time!

Classificada 5 em 5 estrelas

A* Simple and easy to order

A* Simple and easy to order . Excellent service.

7 de março de 2026
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Kirby and Lewis,

Thank you so much for your fantastic review! We’re delighted to hear you found our service simple, easy, and excellent.
We look forward to serving you again soon!

Classificada 4 em 5 estrelas

Food was really lovely

Food was really lovely, plenty and hot. However £1.15 for 1 poppadom. Bit cheeky won't order that again

6 de março de 2026
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Mrs Ward,

Thank you for your kind feedback. We're glad to hear you enjoyed the food and that it arrived hot and plentiful.

Menu prices are set by the restaurant, as we operate as an online ordering platform. However, we will pass your feedback regarding the poppadom price to the restaurant.

Thank you for sharing your experience with us.

Classificada 5 em 5 estrelas

Never been let down yet.

Never been let down yet.

7 de março de 2026
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Ginge,
Thank you for your continued support! We're really glad to hear that we’ve never let you down. We truly appreciate your trust and look forward to serving you again!

Classificada 2 em 5 estrelas

Not a good experience

We always use the New Curry Centre but we were very disappointed this time. Took 90 minutes for our order to be delivered. Called after 1 hour and was told it was on its way. Rang back 20 minutes later and it still wasn't ready- we had obviously been lied to. The Manager did apologise and refunded some money but it spoiled the evening and we ended up eating far too late.

28 de fevereiro de 2026
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Julie,

Thank you for your feedback.

We’re very sorry to hear about the delay and the conflicting updates regarding your order. Waiting 90 minutes, especially after being advised it was on its way, is understandably frustrating.

As a food ordering platform, we act as a medium between customers and our partner restaurants. We understand the manager has apologised and issued a partial refund, and we have shared your comments with the restaurant to review their communication and service on this occasion.

Thank you for bringing this to our attention. Your feedback is valued and helps us address such matters with our partner restaurants.

Classificada 5 em 5 estrelas

all great thank you

28 de fevereiro de 2026
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear John Gage,
Thank you for your kind feedback! We’re glad to hear everything was great. We look forward to serving you again soon.

Classificada 2 em 5 estrelas

The order didn’t turn up so after…

The order didn’t turn up so after waiting over an hour I called the restaurant and they clearly hadn’t seen my order, I got it nearly 2 hours after I ordered and it was luke warm

28 de fevereiro de 2026
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Stacy,
We sincerely apologise for your experience. A delay of nearly two hours, along with the food arriving lukewarm, is understandably disappointing.

As a food ordering platform, we operate as an intermediary between customers and our restaurant partners. Your feedback has been shared with the restaurant so they can review why the order was not acknowledged promptly and take the necessary steps to prevent a recurrence.

Thank you again for bringing this matter to our attention.

Classificada 1 em 5 estrelas

I ordered online and was told it would…

I ordered online and was told it would be 10-20 minutes on the website. 20 minutes would have been 1945. The email then said it would be 2000. When I arrived at the restaurant I was told it would 2015. I eventually received my order at 2043.

The delay would not have been an issue had I not have been sat in the restaurant waiting to collect. I would prefer an honest and accurate estimation of the collection time. I’m furious!

28 de fevereiro de 2026
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Dave,
We’re sorry to hear about the delay and the changing collection times you experienced. We understand how frustrating this must have been while waiting at the restaurant.

As a food ordering platform, we act as a medium between customers and our partner restaurants. Preparation times are provided by the restaurant, but we agree that accurate and honest estimates are essential.

We have passed your feedback directly to the restaurant to ensure they review their timing estimates and communication process, particularly for collection orders

Thankyou for bringing this to our attention

Classificada 5 em 5 estrelas

Fairly straightforward website.

28 de fevereiro de 2026
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Mike Ewers,
Thank you for your feedback! We’re glad to hear that you found the website fairly straightforward and easy to use. Our goal is to keep everything simple and user-friendly. We look forward to serving you again soon.

Classificada 2 em 5 estrelas

I have enjoyed food from this…

I have enjoyed food from this restaurant before. But on this occasion, it was cold on delivery, the onion bhajis were brittle, and the lamb in the bhuna was delivered in three, massive, leathery chunks. Not good. Not worth 30 quid. Sorry.

28 de fevereiro de 2026
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