Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.
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Leia as opiniões dos outros
I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Ver mais
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This has to be the worst butter chicken we have ever tried. It bore almost no resemblance to what this dish should be. The sauce was thin, greasy and strangely sour — missing the rich, creamy, sweet... Ver mais
A empresa respondeu
It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Kn... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre ChefOnline.co.uk
Escrito pela empresa
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Informações de contacto
Reino Unido
- support@chefonline.co.uk
- www.chefonline.co.uk
4,0
Bom
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 86% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da ChefOnline.co.uk
Dear Jon ,
Thank you for your feedback. We’re sorry to hear that the food arrived lukewarm and was disappointing.
As an online ordering platform, we act as a medium between customers and restaurants. Food quality and temperature are handled directly by the restaurant, but we will share your comments with them for review.
Thank you for bringing this to our attention
The food was fantastic as always and…
The food was fantastic as always and was delivered fairly quickly, but I ordered lamb tikka Pathia but got chicken.
3 de janeiro de 2026
Resposta da ChefOnline.co.uk
Dear Sean,
Thank you for your feedback. We’re really pleased to hear you enjoyed the food and that it arrived quickly. We’re sorry about the mix-up with your order and have shared this with our partner restaurant so they can look into it and prevent it from happening again.
We appreciate you bringing this to our attention and hope to serve you again soon.
Ordering though chef on line was…
Ordering though chef on line was straight forward from start to finish.
3 de janeiro de 2026
Resposta da ChefOnline.co.uk
Dear Paul,
Thank you for your great feedback! We’re delighted to hear that you found the ordering process with ChefOnline smooth and easy from start to finish. We look forward to serving you again very soon.
Resposta da ChefOnline.co.uk
Dear Mhari Fox,
Thank you for the excellent feedback! We’re pleased to know you found the system efficient, simple to use, and completely hassle-free.
Your support is much appreciated, and we look forward to serving you again soon.
Always lovely food at Indian Moments
Always lovely food at Indian Moments, Harlow. I eat in more often than takeaways, but the chefs definitely know what they're doing.
31 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear David,
Thank you for your wonderful review! We’re delighted to hear you always enjoy the food at Indian Moments, Harlow. It’s great to know the partner restaurant continues to impress, whether you dine in or order takeaway.
We truly appreciate your support and look forward to welcoming you again soon.
Resposta da ChefOnline.co.uk
Dear Simon,
Thank you for the great review! We’re pleased to hear you found the ordering process easy to use and that your food was prepared right on time.
We truly appreciate your support and look forward to serving you again.
Such a shame
The food at Newent Tandoori is normally excellent, this time the Naan’s and the lamb tikka were all burnt 🥵 we were so sad 😭
29 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Claire,
Thank you for taking the time to share your experience. We’re really sorry to hear that the naan and lamb tikka did not meet expectations on this occasion, especially as you’ve enjoyed the food before.
As an online ordering platform, we act as a medium between customers and restaurants. We’ve shared your feedback with the restaurant so they’re aware of the issue and can review it directly.
Thank you for your patience and understanding.
Arrived on time but wasn't very hot
1 de janeiro de 2026
Resposta da ChefOnline.co.uk
Hello Rachel,
Thank you for your review. We’re sorry to hear the food wasn’t as hot as expected. However, your feedback has been forwarded to the appropriate restaurant. Hope to serve you again soon!
Food was great
Food was great, usual standard considering restaurant was really busy (New Years Eve) Slight delay, but was informed straight away and was ready 2 mins after arriving to pick up. 5 Stars
1 de janeiro de 2026
Resposta da ChefOnline.co.uk
Hello Graham,
Thank you for your wonderful feedback! We’re pleased to hear you enjoyed the food and the service. Hope to see you again soon!
Great food great fast delvery friendly…
Great food great fast delvery friendly staff
1 de janeiro de 2026
Resposta da ChefOnline.co.uk
Dear Sarah,
Thank you for your kind feedback. We’re really pleased to hear you enjoyed the food, fast delivery, and friendly service. Thanks for ordering through our platform and for taking the time to share your experience.
When I went to collect, over the period between Xmas and New Year the restaurant was closed.
When I went to collect the restaurant was closed (over the holiday period) so outlets presumably need to be better trained in the use of the chefonline website (I presume that when they know they'll not be open they can update that fact on the chefonline website).
30 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Dan Sasson,
Thank you for your feedback. We’re very sorry for the inconvenience caused when you arrived to collect your order and found the restaurant closed.
Your feedback has been shared with the restaurant and they’ve been reminded to update availability during holiday periods. Thank you for your patience and understanding.
Know it was New Year’s Eve and probably…
Know it was New Year’s Eve and probably would have a wait, but did not envisage an hour and a half wait, very disappointing.
1 de janeiro de 2026
Resposta da ChefOnline.co.uk
Dear Jackie Kendrick,
Thank you for your feedback. We sincerely apologise for the extended wait time on New Year’s Eve. Your feedback has been shared with the restaurant to help improve service during busy periods. Thank you for your patience and understanding.
order placed at 4pm on NYE for 6.35…
order placed at 4pm on NYE for 6.35 pick up.. had to wait until 8pm for the food. total shambles...
31 de dezembro de 2025
Opinião espontânea
Resposta da ChefOnline.co.uk
Dear Simon,
Thank you for your kind feedback. We’re pleased to hear you enjoyed the food, found it very tasty, and were happy with the portion sizes. Thank you for choosing to order through our platform, and we hope to support your future orders again soon.
Ordered on line for New Years Eve supper
Ordered on line for a surprise 30 minutes wait for pick up, arrived to pick up and had to wait a further 50 minutes
Got home to find missing garlic nam bread. Not a deal breaker as the food supplied not as good as normal.
A little disappointed but it was NY eve so here’s to a return to normal service in 2026
31 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Brian
Thank you for sharing your feedback.
We’re very sorry to hear about the long wait on New Year’s Eve and that the food did not meet expectations. We understand how disappointing this can be during a busy period.
For clarity, the order was placed as cash on collection and did not include a garlic naan. As a food ordering platform, we’ve shared your comments with the restaurant so they can review the service and waiting times.
Thank you for bringing this to our attention.
Delivery was quite late half an hour…
Delivery was quite late half an hour after the time that was stated the food wasn’t the best. I’ve had better.
27 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Elizabeth,
We’re sorry to hear that your order arrived later than expected and did not meet your expectations.
As an online ordering platform, we act as a medium between customers and restaurants. Delivery times and food quality are managed by the restaurant, however your feedback has been shared with them for review.
Thank you for bringing this to our attention. We appreciate your patience.
Resposta da ChefOnline.co.uk
Dear Naia,
Thank you for your feedback! We’re delighted to hear you loved Balti dishes and look forward to serving you again soon.
Naima is superb, discounts on collection with cash, all flavours and strengths available. You can watch them cook.
Prompt, excellent, bfriendly service, as always.
28 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Pete Dawson,
Thank you for your kind review! It’s great to hear that you enjoyed the wide range of flavours, the collection discounts, and the opportunity to watch the food being prepared. Your kind words about Naima and the prompt, friendly service are much appreciated. We look forward to serving you again soon!
Resposta da ChefOnline.co.uk
Dear Sarah,
Thank you for your feedback. We’re sorry to hear that you found the website difficult to use, though we are pleased your order was ultimately successful.
We attempted to contact you to better understand the issue but were unable to reach you. If you’re able to share further details, please email our support team at support@chefonline.co.uk so we can review this with our technical team.
Resposta da ChefOnline.co.uk
Dear Robert Howell,
Thank you for your kind review! We’re delighted to hear that you enjoyed the service and that the food was ready on time. We truly appreciate your support and look forward to serving you again soon.
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