Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Ver mais
A empresa respondeu
This has to be the worst butter chicken we have ever tried. It bore almost no resemblance to what this dish should be. The sauce was thin, greasy and strangely sour — missing the rich, creamy, sweet... Ver mais
A empresa respondeu
It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Kn... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre ChefOnline.co.uk
Escrito pela empresa
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Informações de contacto
Reino Unido
- support@chefonline.co.uk
- www.chefonline.co.uk
4,0
Bom
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 86% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da ChefOnline.co.uk
Dear Robert Howell,
Thank you for your kind review! We’re delighted to hear that you enjoyed the service and that the food was ready on time. We truly appreciate your support and look forward to serving you again soon.
Resposta da ChefOnline.co.uk
Dear Rachael,
Thank you for sharing such wonderful feedback. Happy to hear that you find our platform user-friendly. We look forward to serving you again soon.
Resposta da ChefOnline.co.uk
Dear Paige,
Thank you for your feedback. We’re sorry to hear that your order did not arrive.
As an online food ordering platform, we act as a medium between customers and restaurants. We can confirm that the order was successfully sent to the restaurant and printed from the restaurant printer. The preparation and delivery are managed directly by the restaurant.
If you are able to share further details, please email us at support@chefonline.co.uk so we can review the matter and support you further.
Placed an order, all accepted, went to collect,
Placed an order, all accepted, went to collect and the shop wasn’t even open!!! Gutted!!!
23 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Nicola,
Thank you for your feedback. We’re sorry for the inconvenience caused when you arrived to collect your order and found the restaurant closed.
As an online ordering platform, we act as a medium between customers and restaurants. The order was accepted and printed by the restaurant, however it appears they closed earlier than expected without updating their availability during the Christmas period.
We’ve shared your feedback with the restaurant and reminded them to keep their opening hours up to date to avoid this happening again.
Thank you for bringing this to our attention.
Quick and easy ordering
A bit unclear at the end with checkout then selecting collect / delivery then another checkout instead of pay now (say)
Would like to be able to search for items on menu.
Would like to be able to see items or get more CV descriptions.
23 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Mr Williams,
Thanks for the feedback. We’re glad you found ordering quick and easy
We appreciate your suggestions around checkout clarity, menu search, and item descriptions, and have shared them with our team.
Used for local takeaway
Used for local takeaway. Good site for ordering takeaway to pick up. Some takeaways give discount if picking up the order
1 de fevereiro de 2025
Resposta da ChefOnline.co.uk
Dear Rakesh,
Thank you for your feedback. We’re glad you found the platform easy to use for local collection orders. It’s great to hear the pickup discounts offered by some restaurants added value to your experience.We look forward to serving you again soon!
Resposta da ChefOnline.co.uk
Dear Steven,
Thank you for your feedback. We’re sorry to hear about the difficulties you experienced with site performance and codes, though we’re pleased your order was ultimately successful.
We attempted to contact you to better understand the issue but were unable to reach you. If you’re able to share further details, please email our support team at support@chefonline.co.uk so we can review this with our technical team.
Nice and simple and good prices.
20 de dezembro de 2025
Resposta da ChefOnline.co.uk
Hello Stephen,
Thank you for your wonderful feedback. We’re delighted to hear that you found our platform easy to use and enjoyed the great prices. We look forward to serving you again soon.
Very bad service
Very bad service. Was supposed to pick up at 19:28 was still waiting for my food at 8pm. All I was given as an apology was a bottle of beer and 1 poppadom?! Kind of a kick in the teeth really. I doubt I will return now which is a shame as the opening night was very good.
20 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Jason,
Thank you for your feedback. We have shared your comments with the restaurant regarding the delay to your order on opening night. The restaurant has apologised and offered a drink and a poppadom as a gesture of goodwill. We are also pleased to hear that, overall, the opening night was very good.
Easy take out order
It was easy to navigate the site. The order was ready quickly and the food was delicious !
20 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear A Roden,
Thank you for your kind feedback! We’re glad to hear you found the site easy to use and that your order was ready quickly. It’s great to know you enjoyed the food. We look forward to serving you again soon!
The food is normally beautiful and we…
The food is normally beautiful and we have never had a problem from there before until this evening. I don't know if it was because we were the last customer before closing but the food was inedible. Infact one of our family was very ill after eating. I am extremely upset.
Update: The manager contacted us and has deeply apologised which we accepted and said this was a one off occasion. They then refunded the whole amount of the takeaway.
20 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Donna Hill,
Thank you for your message. We’re very sorry to hear about your recent experience and understand how disappointing this must have been, especially given your previous positive orders.
We have shared your feedback with the restaurant so they can review the matter, particularly regarding food quality and safety.
Thank you for bringing this to our attention, and we appreciate your patience.
Very easy to use and food was ready to…
Very easy to use and food was ready to collect in 30mins.
18 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Tricky,
Thanks for the great feedback! We’re glad the ordering process was easy and that everything was ready on time for collection.We truly appreciate your support and look forward to serving you again soon.
Resposta da ChefOnline.co.uk
Dear Mark,
Thanks so much for your kind words! We’re really pleased to hear you enjoyed the food and generous portions.We truly appreciate your support and look forward to serving you again soon.
Resposta da ChefOnline.co.uk
Dear Holdstock,
Thank you so much for your kind words! We’re delighted you enjoyed your experience with us. We truly appreciate the recommendation and hope to see you again very soon.
Very nice food 😋
Very, nice ,food was nice and hot, lots of food defo more then needed for 4 people, as requested changed one of the mains for us with no extra cost ,
14 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Chris,
Thank you for your kind feedback! We’re delighted to hear you enjoyed the food and that it arrived hot. We’re also glad the portion size and the requested change met your expectations. We truly appreciate your support and look forward to serving you again soon.
All round excellent experience
All round excellent experience. Choice, price and ease of payment.
9 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Keith,
Thank you so much for your wonderful feedback! We’re delighted to hear that you had an excellent experience and that the choice, pricing, and ease of payment all met your expectations.
We truly appreciate your support and look forward to serving you again soon!
Very happy with the quality of the…
Very happy with the quality of the meal.
The portions were very good.
Delivery was quick and the food was proper lush
9 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Laurie,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you enjoyed the meal, found the portions generous, and received your delivery quickly. It’s great to know the food hit the spot!
We truly appreciate your support and look forward to serving you again soon.
Easy to use .
8 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Sheryl,
Thanks for sharing your thoughts! We’re glad you found the platform easy to use. We look forward to serving you again soon.
Resposta da ChefOnline.co.uk
Dear Rebecca,
Thanks a lot for the lovely feedback! We’re really pleased to know the ordering process felt easy for you. We look forward to serving you again soon
Resposta da ChefOnline.co.uk
Dear David Grayburn,
Thank you so much for sharing your experience! We’re glad to hear you found the prices affordable and your order was delivered on time. We look forward to serving you again soon.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.