Chicco.com Opiniões 195

Dangerous product and poor customer service.
We bought the chicco magic crib as a side sleeper crib and found the product to be dangerous as unless attached to our bed the crib tilts and therefore our baby rolls on to his side.
We called chicco and left a message which wasn’t returned and tried several more times before getting through.
When we did they advised that this is a known issue.
They provided a harness to level the crib out however we had bought another crib in the meantime so can’t comment on whether their “solution” improves the tilt.
A complete waste of £200 and a product that is a safety risk.

Negozio Fiumara Genova, prenotato due dispositivi antiabbandono per seggiolino, non arrivati da oltre un mese

Ho comprato a distanza di 2 anni ben 2 termometri per bambino. Uno in farmacia e un altro on line, nonostante vi fossero recensioni positive sul modello DIGI PED. ebbene nessuno dei 2 termometri era affidabile.. Sin da nuovi misuravano oltre 1 grado di differenza.. Non capisco come strumenti così importanti per la salute dei bambini siano messi in commercio aenza una verifica adeguata. La farmacia mi ha risposto.. Cosa volete.. Sono made in China.. Ho provato a scrivere alla Chicco e a telefonare al numero verde Artsana.. Mai avuto risposta. Alla fine ho comprato un termometro di altra marca per risolvere. Prodotto inaffidabile e azienda non all'altezza, solo il ricordo sbiadito di un brand che forse 40 anni fa era sinonimo di qualità.

If I could give no stars I would. I wrote to Chicco about a safety concern I had with their next2me ‘magic’ bed - didn’t even bother replying to me. I got a Chicco light for the cot too which stopped working properly after a week. Rubbish customer service and products, wouldn’t buy anything from them again.

Their customer service department is the worst customer service department I have EVER dealt with. They take over 24 hours to respond. I am supposed to be getting a replacement car seat that will not take 8-10 BUSINESS days. I'm not sure what I am supposed to do in the meantime as I had to cut up my car seat per their instructions.

I bought a pram online. I was debated to order at amazon versus Chicco online but in the end, and to support the actual store, I decided to buy at Chicco online. After three week the “metal” broke on both sides of the chair (and I’m using it only with my 11kg son). I contacted Chicco customer service and for the last three month they are just ignoring my mails. If I had bought at amazon I would at least have a good customer service reply...
I would not buy at Chicco online again.
Saying that the pram (before it broke) was a real add for my life.

Product under guarantee and company REFUSES to fix it or pay money back. Be careful if you buy anything from this company as you will loose the money.

Good quality baby products with attention to safety and functionality

If it weren't for the high safety ratings of the Chicco infant car seat, I would have certainly bought a different brand based solely on their customer service. Over a period of 3 days, I attempted to purchase a car seat online. After receiving multiple "error" messages, I called the Chicco customer service line. I was told by multiple customer service representatives that the error was due to a coupon code that I was trying to use. So, I went back and tried to purchase the car seat without the discount code. Yet I still received the same "error" message. I called customer service back again, and they re-routed me to a department that would supposedly allow me to purchase the car seat over the phone. Unfortunately, I was re-routed to a voicemail and never received a call back. On the third day, after still receiving the "error" message, a customer service representative named Cheryl in the United States (whom I had talked to multiple times in the past) told me that actually the issue wasn't the discount code after all. The item was actually out of stock. She had no clue when it would be back in stock, and there is nothing more she could do for me. Her suggestion was to purchase it on Amazon. So, I did. It shouldn't be that hard to purchase an item on a company's website. It literally took half of a week for the company to identify the issue. In addition, their customer service department was extremely unhelpful and unpleasant to work with. I will not purchase another item from this company.

My experience with Chicco is in regards to the liteway stroller. The liteway stroller is a great middle of the line stroller it's very lightweight and durable which is why I purchased this for travel it's easy to pull in and out of the trunk and open up the way the shoulder strap attaches to the waist strap can be a little aggravating at first but once you figure it out Things fall into place it just takes a couple weeks of using it till you get the hang of everything the lightweight aluminum frame is well constructed. It's been about a year now as expected you can feel that a few things have loosened up but nothing is broken it still works well and still looks great and I have nothing bad to say about the stroller overall I paid $89 for it and I see now that the exact same stroller is selling for around 120- $130 I guess when the products are good and the demand Rises so do the prices. I do have to say two thumbs up to Chico for the liteway stroller.

Ma poussette en couleur Coal !!! Satisfaite et mon bébé aussi.

Es una de mis marcas preferidas para cosas de bebe y niños pequeños. Tienen en cuenta sobre todo la salud de los más pequeños. La calidad de los productos es muy muy buena.
Sus productos evolucionan con el tiempo y se adaptan a las nuevas necesidades. Está claro que los precios son más caros que otras marcas, pero merece la pena.
En algunas cosas es mejor no escatimar.