Chipper Cash Opiniões 366

The Chipper customer service team is kind, respectful, understanding and supportive. Even in the most difficult of moments they are full of grace and joy! My experience is always taken care of even when I’m not the best of myself they understand and are so professional! Love this company ❤️

Truly a great experience, the app is very easy to navigate, their services really helped me. Their customer service was in a tier of it's own, honestly one of the best customer service of any financial service I have used.

Best app for foreign and local transactions. It works so smooth

Good..
The issue got fixed

Good customer care service, they are very attentive and honest

Very very very poor customer service, buggy application

I had issues transferring funds from my USD wallet to my Nigerian bank account but it got fixed after a few days. Thank you, Chipper

Lately, they’ve been scammy. Three withdrawals now and I’m yet to be credited. It used to be automatic, I suggest they fix up.

Chipper has been the most trustworthy payment app I have ever used. International payment has never been this easier. Shoutout to Chipper team.

It is a very good platform,the only thing is to watch out for card decline fees

This app is a complete scam, I transfer money from my chipper cash to my other bank and the money did not deliver. I also bought their USD visa card for 3,000 Naira, funded the card and I could not use the card to make payment. Please Avoid this app if you don't have to loose money.

My experience with the app in the last 4 months has improved. The way they handle the case of fraudster tempering with my accounts and their prompts intervention as well as introduction of statement of accounts and my others make choose Chipper Cash App as a reliable online banking

I sent 160,000 June 28 2023 using chipper to an eco bank whereas the account couldn’t carry such money and the money is not in the account
Contacted eco bank and they said the money is with chipper, contacted your support and they told me to send recipient bank statements from June 28 and I did, the money is not there and after sending it to them am still waiting for them to get this resolve and all they did is to tell me to be patient patient am tired of hearing that
I need my money chipper 160,000 is my school fees
Credit the money back into my chipper
Have stop using my chipper until I see my 160,000
Refund my money please since June 28
I have sent message to you on instagram all they did say is patient patient since June 28
Refund my money chipper this is my tag @office147

Best Platform i have ever used, safe, fast, secure and instant. I have never experienced and challenge with the platform. Long live chipper cash ❤️❤️✅✅✅✅✅✅I highly recommend.

Well your platform has potentials but your customer service has a lot of growing to do. They hardly respond same day a request is made and that can be quite frustrating.

Swift customer care response in my DM on Twitter and they solved my issues in minutes

Worst Customer service from chippercash.. On Wednesday 26 July 2023 I purchased dollar using my local naira despite it being sold at #903 as of then this is above the general rates in the FX.. I went to renew my domain which is about to expire so on getting to the merchant website I entered my card details and the transactions didn't go through on the merchant website but surprisingly I was debited I was confused and tried to reach there customer support all to no avail.. it took them 48hrs to respond to me and my merchant has already clarified me that the transactions didn't happen and I needed to get the transaction details from my bank (chippercash).. within the 48hrs period I wrote chippercash in all there social handle and I only got a response from there twitter and it was just a "We've seen your message" response... Finally when chippercash contacted they told me not to retry the transactions and I should wait for 30 days for them to investigate the issue but I tried explaining to them that it's a matter of urgency and I didn't get a reply since yesterday...

Secondly chippercash is a milking organization to us Nigerian... I noticed that once other card services are active chippercash sells there dollars in the normal market rates as others and immediately other services are down they increase there rates
From N860 to N950 per $ it's disheartening for us who uses only chippercash for transactions

Great response team, swiftly responded the issues on my application and followed up for satisfaction

It’s been a nice app so far just need to upgrade their support team so we can get in touch via the app

Such an amazing app. Easy to use and top notch customer service. I love it