I have been shopping with this company since 2016. I don't know what happened, but the sizing is actually inconsistent now, but more importantly, the fabrics are junk. I could get better quality and s... Ver mais
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Leia as opiniões dos outros
Never have I had a bad experience with City Chic. They have fantastic sales and clearance deals, often. I literally got 12 perfectly fitting bras for less than $50, by utilizing their awesome clearanc... Ver mais
A empresa respondeu
Had a few little issues but the customer service more than made up for it they have been fantastic with every issue I have had. Wrong dress arrived and they sent a replacement as long as they have it... Ver mais
A empresa respondeu
Customer service very helpful in trying to understand why online shipment wouldn't ship to Canada. Recently this company changed its policy, but it is nowhere to be found that they stopped shipping t... Ver mais
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Informações sobre a empresa
Sobre City Chic USA
Escrito pela empresa
New In Dresses Shoes Lingerie sale
Informações de contacto
Estados Unidos da América
- 1-844-307-0698
- customerservice@citychiconline.com
- www.citychiconline.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Deeply Disappointed
I have been shopping with this company since 2016. I don't know what happened, but the sizing is actually inconsistent now, but more importantly, the fabrics are junk. I could get better quality and sizing at Old Navy.... Which is also terrible. City Chic really messed up....
I don't know what happened over the…
I don't know what happened over the last couple of years but CityChic sucks now. The sizing is OFF, the quality is terrible. Did they stop using a 2X fitmodel? Everything is just off with ALL of the things I ordered. I'm a pretty standard 2X, like across ALL brands. I just bought like seven things from them and they all fit terribly, and the materials are so janky now. I am so disappointed, and because I bought them on sale I cannot return the items. It's all just really disappointing and honestly I used to LOVE CityChic!! Get right CityChic, get right!

Resposta da City Chic USA
Do not trust this company
Do not trust this company! I bought a dress over a week ago and paid $7.95 for shipping. The dress came defective and was missing the slip from under it, so it was see through!
I reached out to CityChic the same day to send them pictures and get a replacement, but they said it has to be reviewed by their escalation team. The next day, I follow up and it had to be escalated again. After a third time, I asked for a refund because the dress would not get to me in time for my baby shower and that had to be reviewed too. Asked to speak with a manager and was told someone would contact me, but they never did.
Beware of their reviews too. I tried posting so this wouldn't happen to someone else, and they delete bad reviews from their products.

Resposta da City Chic USA
Love this site
Love this site. As a long time customer I do find that most of the styles and prints are repetitive.

Resposta da City Chic USA
I purchased 3 swimsuits and they all…
I purchased 3 swimsuits and they all are perfect! I love everything you sell, best quality and price!

Resposta da City Chic USA
Great clothes & shopping experience
Great clothes, easy to shop, speedy deliveries, easy returns

Resposta da City Chic USA
Online shopping is easy
Online shopping is easy. I love that the dresses are not long. Good quality and good price. Love your clothes.

Resposta da City Chic USA
Stopped shipping to Canada
Stopped shipping to Canada
Not sure why, hope it returns.
I shop about 4-5 times a year and now I can't. So frustrating!

Resposta da City Chic USA
I love the quality of the dresses and…
I love the quality of the dresses and bras I have purchased. I have some sexy bras that are eye catching. Live it when they have the outlet sales

Resposta da City Chic USA
I ordered a dress for the first time on…
I ordered a dress for the first time on this site. The dress arrived quickly and it was beautiful. I was very happy with my purchase.

Resposta da City Chic USA
Awesome dresses!!
I got so many compliments on my dress! I loved it. I can't wait to wear it again!❤

Resposta da City Chic USA
The quality of the clothing is superb
The quality of the clothing is superb. The fit and style go hand in hand. I always feel confident and look great in my City Chic clothing! Shipping is fast and the prices are very competitive.!

Resposta da City Chic USA
Never has disappointed
Never has disappointed! True to size , great quality of fabric and quick shipping and packing of items 🥰

Resposta da City Chic USA
I love all City Chic clothes
I love all City Chic clothes! They are stylish and cute. The blouses and jackets always fit me. I always buy my work wear from City Chic. I like not having to leave my house.

Resposta da City Chic USA
My order came to fairly quick
My order came to fairly quick. The one time I had to return an item my credit was fast.

Resposta da City Chic USA
I love the clothes
I love the clothes. They are high quality and true to size. One of my "go to" places for clothing.

Resposta da City Chic USA
The quality of the garments have…
The quality of the garments have significantly decreased over the years. I have dresses in my closet 5 years ago that look brand new, vs the order I just purchase feel very cheap. I would absolutely pay more money to have the quality back.

Resposta da City Chic USA
Estoy muy desilusionada con esta compra…me mandaron otra cosa
Estoy muy desilusionada con esta compra , yo pedí un vestido rojo para una ocasión especial y me
Llego dos dias antes de mi viaje y era otro vestido más grande y totalmente diferente que lo que había pedido 😔 ya no tuve tiempo de comprarme otra cosa y el que mandaron no me gusto para nada , creo que no volveré a comprar por aquí aparte querían que yo pagara un cargo por enviarlo y no se me hace justo porque no fue mi culpa .

Resposta da City Chic USA
You have lots of good stuff to choose…
You have lots of good stuff to choose from

Resposta da City Chic USA
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