Had mine less than a year and the hinge rusted and broke, the lens popped out and they refused to replace them because I hadn’t purchased an additional warranty. Avoid!
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I ordered and paid for 2 pairs of sunglasses from Le Specs. After 3 long days of waiting for an update on my order, they simply cancelled the main product (and trigger a refund) At the same time, sa... Ver mais
After virtually trying on my sunglasses I knew I'd found a frame that I loved. The sunnies arrived within a few days and after wearing them for a few weeks they have exceed expectations. Being both du... Ver mais
Super easy and efficient process to buy my new Le Spec sunglasses! Website was easy to navigate and loved the ability to "Try On" the glasses on your own face - game changer for online glasses shop... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Defined by reinvention of classic shapes, and injected with sleek, modern attitude, Le Specs has forged its position in the market as a leading youth-driven and directional brand. Le Specs’ success is testament to its provocative styling and abil...
Informações de contacto
McEvoy Street 110A, 2015, Alexandria, Austrália
- lespecs.com
3,4
Aceitável
89 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 41% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Terrible quality!
Had mine less than a year and the hinge rusted and broke, the lens popped out and they refused to replace them because I hadn’t purchased an additional warranty. Avoid!
3 de julho de 2026
Opinião espontânea
I ordered and paid for 2 pairs of…
I ordered and paid for 2 pairs of sunglasses from Le Specs. After 3 long days of waiting for an update on my order, they simply cancelled the main product (and trigger a refund)
At the same time, same day, they advertised the same product they cancelled for me, as part of clearance sales!!! Very poor management of parts/stock, experience is designed to fail the customer.
I will not buy from this brand again, very disappointed.
11 de junho de 2026
Opinião espontânea
Great experience
Great experience- fast shipping ! Heather was very helpful. I will definitely be buying again.
1 de junho de 2026
Opinião espontânea
Couldn’t have asked for a better…
Couldn’t have asked for a better experience.
1 de junho de 2026
Opinião espontânea
Customer service was very good from my…
Customer service was very good from my experience :)
2 de junho de 2026
Opinião espontânea
Everything was so easy and I received…
Everything was so easy and I received my glasses within 3 days! Amazing customer support too with any questions I had
9 de abril de 2026
Opinião espontânea
Love my Tragic Magic glasses
Love my Tragic Magic glasses. i have purchased two different pairs. Love the lens color in these frames. Best sunglasses i have ever owned.
1 de maio de 2026
Opinião espontânea
10/10
Fast shipping! The quality is amazing. Will definitely be buying again! Always getting compliments
1 de junho de 2026
Opinião espontânea
Love my new OUTTA LOVE frames
Love my new OUTTA LOVE frames! Shout out to Heather who helps me pick the perfect pair when I couldn’t decide
26 de maio de 2026
Opinião espontânea
Been purchasing from here for years and…
Been purchasing from here for years and is always amazing service always quick and easy. Is always my go to place for sunglasses wouldn’t go anywhere else.
4 de junho de 2026
Opinião espontânea
Always have a great experience
Always have a great experience , no issues and great customer service. Highly recommend
1 de junho de 2026
Opinião espontânea
Exceptional customer service.
Easy ordering process, excellent quality, variety, and price points! I have purchased multiple times.
13 de maio de 2026
Opinião espontânea
Great customer service experience
Great customer service experience. Fast response and very helpful
29 de maio de 2026
Opinião espontânea
Return process and customer service…
Return process and customer service isn’t great! I’m guessing from other feedback I won’t be getting my money back!
I wouldn’t buy from them again.
22 de maio de 2026
Opinião espontânea
Resposta da Le Specs - Official Page
We are so sorry to hear about your experience and completely understand your frustration. This is certainly not the level of service we aim to provide, and we sincerely apologise for the disappointment and inconvenience caused.
We genuinely value your feedback, and we're very sorry that both the returns process and the customer service you received have left you feeling this way. We understand why you would be concerned about your refund, and we'd really like the opportunity to look into this for you.
Please contact our Customer Service team directly, and they will be able to review your case and provide further assistance. Our team is committed to helping resolve any outstanding issues and ensuring your concerns are properly addressed.
Once again, we are truly sorry for your experience and appreciate you taking the time to share your feedback. We hope we can work towards a resolution for you.
Great
Good sunglasses, great models, and customer service is outstanding!
15 de maio de 2026
Opinião espontânea
Favourite sunglasses ever!
The Le Specs ‘Outta Love’ sunglasses are my favourites of all time. I’m constantly reaching for them. The quality, comfort and style afforded by any pair of Le Specs is second to none!
12 de maio de 2026
Opinião espontânea
Promotion honoured
Missed out on a promotion by a couple of hours and reached out to their customer service to honour it as it was for mother's Day gift! Customer service was really helpful and honoured the promotion for me.
5 de maio de 2026
Opinião espontânea
Best sunnies I've owned
After virtually trying on my sunglasses I knew I'd found a frame that I loved. The sunnies arrived within a few days and after wearing them for a few weeks they have exceed expectations. Being both durable and the look I have been looking for.
27 de março de 2026
Opinião espontânea
High Quality Sunnies
Sunnies are great! Got myself a few pairs and work well for different occasions, could not recommend them enough!
4 de maio de 2026
Opinião espontânea
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