Cladding Monkey Opiniões 

286
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I cannot recommend Cladding Monkey enough, my site team had a last minute change to a project and I ordered the materials online with no hassle it arrived the next day. I did make an initial mistak... Ver mais

Classificada 5 em 5 estrelas

I ordered kit to sheet out a bathroom, their prices are keen, the delivery prompt. It's a great product and I say this having experience with other brands and companies, simple to install, a compete... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

The return procedures are ridiculous. I bought panels and now I have to return the 230cm long ones by myself. I was willing to pay the delivery fee, but they don’t offer any collection service. I have... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very happy with both the product and the customer service. The cladding panels are a beautiful colour and look fantastic once installed. The quality exceeded my expectations, and the ordering process... Ver mais


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

286 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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4,6

Todas as opiniões

(286)

26 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

I needed something to freshen my…

I needed something to freshen my bathroom up, the products were spot on and the advice from the team was second to none. I would highly recommend it, I was unsure as a first timer, but I was reassured and advised accordingly. Unreal service!

16 de outubro de 2021
Opinião espontânea
logótipo da Cladding Monkey

Resposta da Cladding Monkey

Thank you Lynne we are glad you are happy!

Classificada 5 em 5 estrelas

As a novice I was completely new to the…

As a novice I was completely new to the whole process of using and installing the cladding, I was recommended by a friend and I’m overjoyed I was. From the initial advice, quote and point of sale the guys were really helpful in describing the products and advising the best methods. Now I have got this job done and my customer is over the moon, I can’t wait to complete more projects in the future!

23 de agosto de 2021
Opinião espontânea
logótipo da Cladding Monkey

Resposta da Cladding Monkey

Hi Susan
Thank you! We do try and we appreciate the feedback!

Classificada 5 em 5 estrelas

Great Service every time!

Great Service from a great team! Have used Cladding Monkey a few times now and cant fault them at all! Great quality products and a great price! Will be using them again in the near future and will be recommending them to family and friends!

17 de agosto de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Do not use this company

Do not use this company , they have no customer service skills and have very poor communication skills.

There are plenty of good company’s instead of these half wits

17 de agosto de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

FANTASTIC SERVICE!

Once again fantastic service from Cladding Monkey; I have been using this company for a number of years now and wouldn’t go anywhere else.

17 de agosto de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

The quality was great

The quality was great. I will definitely be using them again. I would also like to give a special thanks to Steve for his expertise, patience and guidence during my purchase.

17 de agosto de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid, it will cost you!

Placed an order with next day delivery at a premium, only half our order was sent the half which was sent the courier left this outside on the Main Street, luckily another shop kindly let us know it had been dumped outside for at least 30 minutes.

I contacted Cladding Monkey straight away and was told someone would call me back, they didn’t, I then chased 3 days later and spoke to a man who advised replacements for the missing items were being dispatched for next day. The next working day passed, with no sign of goods or tracking.

Called cladding monkey for an update - was advised someone would call me back, they didn’t.

Avoid avoid avoid, the whole process has taken 6 unnecessary hours out of my working day, cost 2 days building labour and tower hire for an extra week, plus the cost of buying all the trims and adhesive cladding monkey never included in my original order.

What looked like a great deal has turned into a costly experience for us - don’t make the same mistake.

21 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Fast & Helpful

We ordered white waterproof cladding, best price from here, arrived as stated from Cladding Monkey …
But …..
Unfortunately their carrier who delivers , I’d give 0 out of 5
Boxes wrecked and broken, didn’t even knock on door, just threw on floor , had to have 2 deliveries as they forgot one box, it just goes on….
DO NOT IN ANY WAY BLAME CLADDING MONKEY FOR DELIVERY FIASCO!!! ( That is delivery company’s fault !)
When I called to explain , was met with a fabulous lady on the phone, who could not stop apologising, who arranged replacements straight away. And totally kept her word of email communication and updates.
Was delivered next day with no problem
So excellent service, help and customer service from Cladding Monkey
Thank you

14 de julho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Not a happy customer

I ordered cladding for our commercial kitchen. It was delivered and left by the side of the road next to rubbish bins. No-one asked for a signature or spoke to us when we were inside all the time. I have yet to see how much is missing as it was open to anyone to help themselves!
I would not recommend them while they are using this delivery company.

10 de junho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant

I ordered some coloured & white cladding for a client of mine who is reopening their pub.

The products are fantastic quality and look great, the colours give that extra unique look on the finished product.

Will defo use again!

28 de maio de 2021
Opinião espontânea
Classificada 2 em 5 estrelas

Premium delivery service .... I don’t think so …

I ordered my items on line putting everything in the basket and it showed the total and it was not until I went to pay through PayPal that the final total added £40 delivery charge.
I telephoned and queried the price and was told it’s because they use a premium delivery service using Tufnells, ok so I understood that until it was delivered!!! The package had footprints on, holes in the cardboard and massive holes in the bags, the lid of the box of adhesive was only attached on one side and that was a premium delivery service!!! Yes, their products are good but maybe they need to reconsider the delivery company or definitely the cost of delivery it was definitely not worth £40 !!! They said sorry and offered to replace anything that was damaged but nothing about the refund of the delivery charge !

28 de maio de 2021
Opinião espontânea
logótipo da Cladding Monkey

Resposta da Cladding Monkey

Hi Paula, I'm really disappointed you have left this review. Outer packaging is there for a reason which is to protect the items inside in which this case has done its job and nothing inside was damaged.

You paid for 2-3 day service and we sent it out on a next day. The items were received quicker than the service you paid for and i cannot understand why you have left such a review and wanted your delivery charge back when it got there quicker than you paid for and all items were complete and undamaged apart from transportation marks on the outer packaging and ripped plastic BUT all items inside were complete and undamaged.

Regarding the delivery cost, these items are over 2.5mtr's in length and over 1.2mtr's wide x 3 weighing over 36 kilos and tbh £40 is very cheap for oversized items.

Classificada 5 em 5 estrelas

I am so glad I found Cladding Centre…

I am so glad I found Cladding Centre Ltd through the website.

Cladding Centre has excellent products ~
I have installed the hygienic cladding boards in pebble colour boards in our setting and it looks amazing especially due to the current situation with covid these boards make it easy to wipe for cleanliness

The service is absolutely superb initially I didn't understand some of the fixtures but Kellie was very patient and explained it to me

Kellie made sure my deliveries were met for delivery on Friday in order for work to commence on a Saturday as we are a small setting, we do not have storage space having the boards in the hall way would have made it hazardous
I have placed about 4 orders and deliveries and all products and delivery schedule were excellent

I am recommending The Cladding Centre products
and telling them about the excellent products and professional customer service experience

Once again Thanks
Naj

27 de maio de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing service from start to finish I…

Amazing service from start to finish I explained what I was thinking of doing I was quickly given samples of the sparkle cladding and more in some really great colour options I chose the white sparkle and chrome edging price was great received my order the next day staff are really friendly and go out of their way to help with anything they can highly recommend these guys and I’ll definitely be back soon

6 de maio de 2021
Opinião espontânea

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