Clapham & Collinge LLP Opiniões 

50
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Being able to deal with a UK property sale at a distance without the need to be in UK was excellent. Constant contact & updating and much patience shown to us in the last few weeks especially. Effici... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

They just simply don't reply. They were fine for the first half of our sale, then they said they were snowed under and are now not replying to the last enquiry responses. Neither myself, the estate... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellence is Clapham & Collinge watchword. We recently sold our property with the aid of Erin Southgate and her team. The whole process from start to finish was handled with complete professionalis... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I found both the Sheringham and Norwich offices good to deal with. Everyone was helpful, responsive and very professional. Would recommend.

A empresa respondeu

Informações sobre a empresa

  1. Empresa de advocacia
  2. Advogado
  3. Advogado de direito de família
  4. Advogado de direito de família e menores
  5. Advogado de direito do trabalho
  6. Especialista em transferência de propriedades

Informação fornecida por diversas fontes externas

Clapham & Collinge is a local, leading firm of expert solicitors based in Norfolk. With offices in Norwich, North Walsham and Sheringham, we provide a full range of legal services for businesses and individuals. We embrace a modern, approachable attitude to legal services, whilst drawing on sixty years of experience.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

50 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

Todas as opiniões

(50)

13 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

We had a very positive experience

We had a very positive experience. Our issue was thoroughly understood and the advice given enabled us to resolve our problem in our favour.

7 de agosto de 2024
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Resposta da Clapham & Collinge LLP

Hi Huang,

Thank you for your review, and feedback. We look forward to working with you again in the future.

Best wishes,
Clapham & Collinge LLP

Classificada 5 em 5 estrelas

Total professional service

Total professional service.
Cannot recommend them enough.

Excellent. 10/10

2 de julho de 2024
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Resposta da Clapham & Collinge LLP

Dear Marios,

Thank you very much for taking the time to leave your feedback and a 5 star review of our services.

Best wishes,
Clapham & Collinge LLP

Classificada 5 em 5 estrelas

Brilliant service of helping me create my Will.

Anna French & Louise cook did a wonderful job of helping me create my will from start to finish, quick, efficient, and helpful.

Highly recommend. 5*s

1 de novembro de 2023
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Resposta da Clapham & Collinge LLP

Thank you for your review, and feedback. We look forward to working with you again in the future.

Clapham & Collinge LLP

Classificada 5 em 5 estrelas

Purchasing a home.

An outstanding service from the conveyancing team. Prompt efficient replies at all times. Easy to contact via email and phone. Kind supportive and very easy to communicate with. Genuinely had my best interest at the forefront of all negotiations and transactions.

28 de março de 2024
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Resposta da Clapham & Collinge LLP

Hi Tina,

Thank you for taking the time to leave us a 5 star review and your feedback. We will pass your comments on to the team and we look forward to working with you again in the future.

Clapham & Collinge LLP

Classificada 5 em 5 estrelas

House sale and purchase

Clapham and Collinge recently dealt with my sale and purchase of a property. Elizabeth Gibson dealt with the case and I cannot fault the service I received. I was always kept informed of the circumstances and we completed in a very timely manner.

8 de março de 2024
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Resposta da Clapham & Collinge LLP

Thank you ever so much for taking the time to leave us an excellent review, we will make sure your kind comments are passed on to Elizabeth.

Classificada 1 em 5 estrelas

Refused to show us the billing accounts after 3 solicitors resigned and HMRC demands went unadressed

Appalling customer service and refusal to make things right. We retained C&C in April 2023 to handle my late uncle's estate. The FIRST solicitor, Lauren Abbs resigned in July 2023. The SECOND solicitor, Susannah Parr, shared the C&C billing account to 7 September, which had already accumulated to the estimated total cost for completion of the entire estate. The accounts confirmed that Ms. Abbs had billed all hours at her rates and not her paralegal's, and she even billed to correct multiple mistakes we pointed out to her in her July 2023 preparation of the draft IHT400. Ms. Parr resigned from C&C in October 2023. When we still didn't have grant of probate by December 2023, we made our own inquiries and discovered C&C failed to make the tax payment to HMRC in August 2023 and to refile the IHT421 in October 2023. C&C notified us on 21 December 2023 that the THIRD solicitor on our case, Graeme Beattie, had also left the firm. When we asked in writing on 21 December 2023 for a management review of our case and a copy of the billing to date, partner Ben Lowe failed to acknowledge the requests. When the FOURTH solicitor Christina Stohr started work at C&C in January 2024, she informed us on 10 January 2024 that C&C received grant of probate on 19 December 2023, concurrent to December communications with Mr. Lowe. We supplied C&C in writing with specific billing questions in preparation for a case review meeting with Ms. Stohr on 2 February 2024, during which Ms. Stohr stated she had not read the letter in advance of the meeting. Ms. Stohr continued to refuse to provide the accounts since 7 September 2023. There were so many opportunities for C&C to step up, be transparent, address direct questions, and even make things right. We paid their secretive bill in full in order to end doing business with them. Too many mistakes, costs above estimate, personnel departures, and pompous responses from Mr. Lowe and Ms. Stohr. Engage a more transparent and trustworthy firm.

29 de fevereiro de 2024
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Resposta da Clapham & Collinge LLP

Thank you for your Trustpilot review; we value all feedback. Your comments will be taken on board and we are sorry you were not satisfied with the services provided.

Kind regards,
Clapham & Collinge LLP

Classificada 5 em 5 estrelas

Excellent Communication

Great communication, very friendly, and very professional, excellent company to deal with, i would strongly recommend Clapham & Collinge.

6 de julho de 2023
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Resposta da Clapham & Collinge LLP

Thank you for taking the time to leave us a 5* review Mags. Your comments have been passed on to the team.

Classificada 5 em 5 estrelas

I was very impressed with the level of…

I was very impressed with the level of service and the team that dealt with my property conveyance.

7 de junho de 2023
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Resposta da Clapham & Collinge LLP

Thank you for your 5* review Nicola, your kind comments will be passed on to the conveyancing team!

Classificada 5 em 5 estrelas

Very professional service and very…

Very professional service and very protective on clients interests. Highly recommended. Thanks Kate and Morgan and other members of team

6 de abril de 2023
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Resposta da Clapham & Collinge LLP

Thank you for taking the time to leave us a 5* review, we will make sure your excellent feedback is passed on!

Classificada 5 em 5 estrelas

5 Star Service

Sandra Polytarides dealt with the sale of my house. I received a 5 Star service, excellent customer service, excellent communication. I was always able to speak to Sandra either by telephone or email. I can't thank Sandra enough for the excellent service I received. I shall be contacting Clapham and Collinge very soon to update our Wills. I won't hesitate to contact them should I need further legal help in the future. I'm so pleased that my best friend recommended Clapham and Collinge to me.

24 de fevereiro de 2023
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Resposta da Clapham & Collinge LLP

Thank you for taking the time to leave us an excellent review, we will make sure your kind comments are passed on to Sandra!

Classificada 5 em 5 estrelas

This is the second time I've used…

This is the second time I've used Clapham & Collinge's services; first for a lease agreement and now for a shareholder agreement. On both occasions C&C was outstanding. Completely thorough and professional.

Looking forward to the third time!

19 de janeiro de 2023
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Resposta da Clapham & Collinge LLP

Thank you for choosing us and for the excellent review Aaron!

Classificada 1 em 5 estrelas

Utterly disgraceful practice.

I've attempted to get a response from Clapham-Collinge over a serious matter, involving an on-going court case, for over 6 months. Despite numerous emails and hand delivered communications, they haven't even had the courtesy to reply or even acknowledge me, not even once!
I know someone who used them for conveyancing when selling a flat and they didn't keep funds back to pay the apartments service bill - which is simple standard practice. They charged the buyer for ground rent for their client when it was the for the year prior to them purchasing the property!
We had some serious issues with one of their clients but despite our own solicitor contacting them, they never even told their client ... which meant that their client ended up with a court claim.
I have never come across a company so appalling, despite some good reviews - they are only as good as their last review. Wouldn't touch them with a barge pole, and would advise anyone to be very circumspect if they engage this company.
Frankly disgraceful.

14 de julho de 2022
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Classificada 5 em 5 estrelas

Lauren Abbs was so approachable

Lauren Abbs was so approachable, friendly and helpful, wouldn't hesitate going back.

10 de junho de 2022
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Resposta da Clapham & Collinge LLP

Dear Rachel,

Thank you for taking the time to leave your feedback and 5 star review. We are delighted that you are satisfied the legal services provided by Lauren Abbs.

Best wishes,
Clapham & Collinge LLP

Classificada 5 em 5 estrelas

Perfect service always spoke directly…

Perfect service always spoke directly with Liz concerning conveyancing matters.
Cannot recommend highly enough
Thank you very much
Michael Bell

26 de janeiro de 2022
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Resposta da Clapham & Collinge LLP

Dear Michael,

Thank you for taking the time to leave your feedback and 5 star review. We are delighted that you are satisfied the conveyancing services provided by Liz.

Best wishes,
Clapham & Collinge LLP

Classificada 5 em 5 estrelas

Highly recommend…

I would just like to praise the efficiency and the excellent customer service provided by Rosemary and her team Jan and Tina. We recently sold a property and the matter was dealt with our local branch of Clapham & Collinge and would highly recommend them. Definately would use them again - once again many thanks for making the process stress free.

20 de janeiro de 2022
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Resposta da Clapham & Collinge LLP

Dear Mrs Brown,

Thank you for taking the time to leave your feedback and 5 star review. We are delighted that you are satisfied the conveyancing services provided by Rosemary, Jan and Tina.

Best wishes,
Clapham & Collinge LLP

Classificada 5 em 5 estrelas

Professional, Quality Service

Professional, high quality conveyancing service from Elizabeth Gibson and Sandra Polytarides at Clapham & Collinge Solicitors Norwich. Elizabeth is customer focused, was extremely helpful and very responsive despite some challenges and difficulties regarding my purchase, she kept in constant contact, chased everything up and kept "on top of things" at all times. Extremely pleased with the service provided which ensured a seamless and quick transaction. Highly recommended. Many Thanks Liz & Sandra

7 de janeiro de 2022
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Resposta da Clapham & Collinge LLP

Dear Deborah,

Thank you for taking the time to leave your feedback and 5 star review. We are delighted that you are satisfied the conveyancing services provided by Liz and Sandra.

Best wishes,
Clapham & Collinge LLP

Classificada 5 em 5 estrelas

High quality service provided by Clapham & Collinge

I have always used C&C to look after my legal affairs (buying/selling property and will writing) & cannot fault them.

21 de setembro de 2021
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Resposta da Clapham & Collinge LLP

Dear Phil,

Thank you for your positive feedback and 5 star review. We are delighted that you are satisfied with our will-writing and conveyancing services.

Best wishes,
Clapham & Collinge LLP

Classificada 5 em 5 estrelas

Excellent communication and customer service

Excellent communication and customer service throughout the process which made the matter much easier to deal with and therefore saved my business a lot of time and worry.

3 de setembro de 2021
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Resposta da Clapham & Collinge LLP

Dear Allison,

Thank you for your positive feedback and 5 star review. We are delighted that you are satisfied with our legal services.

Kind regards,
Clapham & Collinge LLP

Classificada 5 em 5 estrelas

James and the team are fantastic

James and the team are fantastic
Simply the best in the business
Professional, efficient, patient and so knowledgable with a uniquely honest and truly unrivalled level of service

James Pettit - thank you for your patience, perseverance and professionalism throughout and for getting me the outcome I wanted

Truly grateful

21 de maio de 2021
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Resposta da Clapham & Collinge LLP

Dear Christopher,

Thank you for your positive feedback and 5 star review. We are delighted that you are pleased with our legal services.

Kind regards,
Clapham & Collinge LLP

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