Ordered through their sister company, golfshoes.co.uk. Excellent customer service from start to finish. There was a stock issue with the shoes I originally ordered, but the team handled it brilliant... Ver mais
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Leia as opiniões dos outros
Brilliant, personal service. Although there was a small problem with the availability of an item I’d ordered, I got an email from a real person (!) who provided an number for me to call. I rang and sp... Ver mais
Used Clarke's for two purchases now and both interactions have been excellent. Clear expectations around delivery timescales for custom made equipment and the last one turned up much quicker than adv... Ver mais
Last year was writing a positive review regarding a poor quality sky caddie GPS watch, which i then swapped for a Bushnell and the customer service was decent. Here we are 12 month's later writing a... Ver mais
Informações sobre a empresa
Escrito pela empresa
We take pride on offering the leading brands in golf at the lowest prices, shop in store and online at www.clarkesgolf.co.uk
Informações de contacto
Mill Lane, WA11 8LN, Rainford, Reino Unido
- 01744 419914
- admin@clarkesgolf.co.uk
- www.clarkesgolf.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I have used Clarkes Golf a few times…
I have used Clarkes Golf a few times and have been very pleased with their exceptional service. They are on the phone to talk you through any aspects of the buying process, are friendly and professional and offer very competitive pricing. If you find lower prices they will price match and maybe better, I have been super impressed!
Customer Service
I update my previous assessment. A misunderstanding resulted in communication delays. The very kind Mrs. Sue phoned me to apologize and was very kind redeeming the Customer Service. I was able to find the kindness and professionalism of Mrs. Sue who also offered me a discount on my next purchase to apologize and build loyalty to the customer, whom I have no doubt take seriously. Only those who work make mistakes, but when an error is recognized and everything is done to remedy it, it means that Customer satisfaction is taken with great seriousness.
Excellent service
Excellent service! Will definitely use again! Thank you!
Quality service and pricing.
I’ve purchased numerous golfing products from Clarke’s Golf from both the Rainford and Formby branches. The service has always been of the highest quality and the pricing competitive. Clarkes allow you to try clubs, drivers, wedges etc on their driving ranges prior to purchase which is always a good thing. I highly recommended Clarke’s Golf.
This company is poor
This company is poor, customer service is the worst I've ever had. Sue the manager is shockingly bad. They entice you in with great deals which probably never exist. Then when you try and speak to them over the phone and ask if the calls are recorded the manager hangs up. Very suspicious.
From your reply Chris more complete lies. When I called in I was very polite as I work on the telephone myself. Chris the ombudsman will want proof of purchase not me. Jesus if you’re head of compliance no wonder Sues the manager.
Your manager sue Actually hung up the phone on me initially when I called back pretended that it got disconnected. When I tried to ask any questions she said there is nothing we can send an email with a very rude attitude which was then mirrored. Which she then provided me with a wrong email address.
It’s not the product Chris as I went and bought better clubs from Golf Bidder a much better retailer. The clubs are irrelevant, if Sue wasn’t Sue rude I would have probably bought the clubs I got from you.
It’s your customer service skills Sue got irate with me when I asked if the calls were recorded and then hung up. She’s rude and supposed to be a manager.
Using excuses as Black Friday as well so unprofessional. Says it all really.
Your customer service is poor the worst I’ve ever received don’t buy from this company use golf bidder. :)
If your reviews are so important to you maybe you should look at retraining the people you let speak to your potential customers. I wonder how many more Sue has lost you. Excuse after excuse pathetic.

Resposta da Clarkes' Golf
Axglo trolley
Confusion over order online so rang,answered quickly Sue she was very helpful and interested in helping.
Once order sorted came next day .
Trolley looks great easy to assemble bag is added bonus when storing after round
Could not recommend them more
Could not recommend them more. No hanging on the line for ages, got a real person who was particularly helpful. Will be using them again.
Thank you so much Clarkes
Top-class service
What can I say, as such a rarity (these days) to receive excellent customer service. Which is what I got from Clarke's golf.
They are very helpful, professional and put the customer first.
Genuinely helpful pros
Dealt with Clarke’s for many years now. They do look after everyone and have been especially generous to help me out in my moment of need. Jamie Clarke especially and Rob Henderson. (one of their club pros) highly recommended as you will not get this service from a well known golf outlet. 🤔
Thank you gents and really appreciate you help.
Very poor service
Bought a motercaddy golf bag just over a year ago from Clarke's golf shop . Gradually all the zips broke . When I contacted Clarke's , they just ignored my email ! Buying a new one , NOT from Clarke's and NOT motercaddy
Efficient
Ordered late on a Monday night arrived on the Thursday! Swift and great customer service too! Would recommend!
Kieron at Rainford was extremely…
Kieron at Rainford was extremely helpful and polite and we would not hesitate up to back for any further golfing equipment. Five star service.
Got the power caddy umbrella holder…
Got the power caddy umbrella holder good quality good price and and excellent delivery.
Cheers
Joe from Clarke's Golf went above and…
Joe from Clarke's Golf went above and beyond - first class customer service from him.
First time using and I’m very…
First time using and I’m very impressed. Very quick delivery within 2 days. I live in Northern Ireland and normally it’s takes an extra couple days to arrive but I ordered Thursday and arrived Saturday morning.
Brilliant service
Brilliant service, second pair of junior golf shoes ordered from here. This time we needed them urgently so despite it being past 2 PM they promised the shoes would arrive the next day and they did. They really could not have been more helpful. Would 100% recommend.
A brilliant company
What a brilliant company, their customer support was second to none. I ordered an item that was out of stock, got a personal phone call to explain the situation and then was kept abreast of the progress from beginning to end - add in free shipping to Spain and you have one very happy customer. Thank you
Great Customer Service Highly Recommend
Great Customer Service
Fast Delivery
Just Bought A New Driver Ping G400 SFTec Great Price & A Box Of 12 Bridgestone eSoft Free As Part Of The Price.
Paid Via Klarna Which Helps Spread The Cost.
Can’t praise Clarkes’ Golf enough
Can’t praise Clarkes’ Golf enough!
I ordered a 58 wedge by mistake after contacting Clarkes’ they changed it to the 60 I wanted. Great service, Great Delivery.
Found my new Golf Shop!
Great price
Great price, delivered quickly, great communication.
No issues whatsoever would highly recommend.
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