Terrible customer service, refuse to provide documentation. Terms on website different to what was stated to me. Refusal of cancellation. Sold data to cold callers. Gave me someone else’s business num... Ver mais
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Leia as opiniões dos outros
We've used Cleartone now for just under 2 years and we've been really happy with the service provided. Having 2-4 people being able to answer the phone is key to us in a busy industry and the calls re... Ver mais
David is always very polite when I've been busy and unable to take his calls. Hes always happy to give me a call back another time, and when we do get a chance to actually chat, he's a pleasure to do... Ver mais
We've used VOIP lines since its inception and have several numbers already but was looking for something fresh for our non geographic number and a little more professional without being over the top.... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Cleartone specialise in Virtual Numbers which can be linked to any Landline or Mobile Worldwide. Local and National Virtual Numbers Available.
Informações de contacto
78 York St, W1H 1DP, London, Reino Unido
- 02071014055
- info@cleartoneholdings.co.uk
- www.cleartonecommunications.co.uk
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 14% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Avoid
Terrible customer service, refuse to provide documentation. Terms on website different to what was stated to me. Refusal of cancellation. Sold data to cold callers. Gave me someone else’s business number.
Terrible customer service
Terrible customer service, useless ai agent when you ring them now, bad cold callers trying to trick you into a new contract, refuse to provide documentation and run in circles
Fast service
Fast service, was very quick to get setup. Dashboard is easy to use and has everything you need in one place. Would highly recommend this service
Avoid
Avoid. I was With this company for over 2 years. When it came to renewing realised they had raised the price to double for what I was originally paying. Which connection always had issues. Had difficulty porting the number over to snother company which then went over the contract expiry date. Lastly I had an extortionate price to port it over.
Customer support are ignorant
Promises to call you back - they don't. Even when you've been without service for 3 weeks. Prices go up 25% every year.
Terrible
Terrible. They make promises to get you to pay, once paid, they backtrack and mess you around. It's been months since I ordered, still don't have the number working as promised. Farhan promises to call me back but rarely does, NEVER apologises for disgraceful service, promises extra month for the inconveience but doesn't email to confirm it despite me asking twice. Oh and I'm still waiting for a call back this time from a manager, so seems like the issues are systemic
Good service
Good service. Had no worries taking a long term contract out with them.
5/5 customer service from sales rep…
5/5 customer service from sales rep Emeka
I had a great conversation with Emeka…
I had a great conversation with Emeka regarding opening a new account with cleartone all my needs were met
Great service
Great service, Emeka was great in providing me with a business number.
Mr Emebo was very pleasant and really…
Mr Emebo was very pleasant and really helped me. Questions asked were very clear and his explanation was first class.
Thank you so much really appreciate your time
Good communication
Good communication. Would recommend to newer businesses.

Resposta da Cleartone Communications Limited
Had a great experience opening a…
Had a great experience opening a business line with Cleartone. Sales exec Emeka was wonderful to talk to and handled any queries I had thoroughly

Resposta da Cleartone Communications Limited
I received really great service and…
I received really great service and communication with Cleartone from Emeka. He was really helpful and informative regarding setting up my business number- I would definitely recommend!!

Resposta da Cleartone Communications Limited
I have been referred to Cleartone by…
I have been referred to Cleartone by some friends in the same industry that use their services and my professional phone number was set up in a helpful manner. Emeka, was lovely in facilitating this process

Resposta da Cleartone Communications Limited
I had a great experience with Cleartone…
I had a great experience with Cleartone communications specifically with Emeka. He was very helpful when it came to setting up my business number. Would recommend

Resposta da Cleartone Communications Limited
I had a wonderful experience speaking to sales rep
I had a wonderful experience speaking with David he talked me through all the features that Cleartone had to offer and all my issues were resolved

Resposta da Cleartone Communications Limited
Great service
Great service. Used for years. Works both in Denmark and UK. HIGHLY RECOMMENDED

Resposta da Cleartone Communications Limited
Reliable service and highly recommended.
Cleartone provide my VOIP system for my office and 10 users. Reliable service and highly recommended.

Resposta da Cleartone Communications Limited

Resposta da Cleartone Communications Limited
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