Click Hearing Opiniões 

188
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service from Click Hearing in Chelmsford. The earwax removal procedure was quick, comfortable, and very professionally carried out. The staff were friendly, reassuring, and made me feel at e... Ver mais

Classificada 5 em 5 estrelas

Visited Click Hearing in Dukes St. Chelmsford, on the 28th Jan. for possible earwax removal. Ben explained and showed me that this was not necessary. But after mentioning my Tinnitus, offered to carry... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Took my 13 year old son for a hearing test as been complaining he couldn’t hear out of one of his ears. We didn’t get to the hearing test as Ben noticed very early on while examining his ears wha... Ver mais

Classificada 5 em 5 estrelas

Saw Deesha at Chelmsford for my 3 year old daughter. She was very good with her and very patient giving her lots of opportunity to respond before interfering. Very informative, knowledgable and explai... Ver mais

Informações sobre a empresa

  1. Audiologista
  2. Loja de aparelhos auditivos

Escrito pela empresa

Independent professional audiologists in Essex offering a range of hearing services including hearing tests, hearing aids, microsuction, balance services and tinnitus relief.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

188 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(188)

16 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Ear Micro Suction

Visited the Duke Street branch for ear micro suction by Deesha. Brilliant experience and very quick. I will definitely be returning.

11 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Great for hearing problems

Great for any hearing problem. Friendly professional staff who know their stuff. Fantastic after care service too. Highly recommend them no matter how minor your problem.

26 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Toddler hearing test

Ben was absolutely wonderful with my son who can be a little shy. He made us both feel at ease during these strange COVID times. I am also hard of hearing myself but Ben speaks clearly - even with a mask on! Great service.

17 de julho de 2020
Opinião espontânea
Classificada 3 em 5 estrelas

£85 for wax removal in one ear !

£85 for wax removal in one ear !

I've used Click Hearing a few times over the past few years for some stubborn ear wax removal and their service has been excellent.

However, on attending and having an ear wax removal treatment in one ear i was presented a bill for £85, which is about double the normal rate (in fact the rate for treatment for both ears) !

On querying this, especially of not having been notified to any change of prices either when i booked on the phone, in subsequent email confirmation of the booking or prior to the treatment, i was informed it was due to Covid precautions.

So, i paid up and am leaving this review just to notify anyone about to book to expect a much larger fee ! .... In the meantime i don't intend to return and will find a new practitioner who is open about their prices.

17 de junho de 2020
Opinião espontânea
logótipo da Click Hearing

Resposta da Click Hearing

I'm sorry to hear that Mr Lyndon. We're not trying to conceal our fees as you'll see on our website, but I accept we could proactively tell clients of the increase if they are returning from a pre-pandemic visit. The fee was previously £60 for 1 ear and £65 for 2. It's now £85 for one or both. As you have likely already surmised, the reason being an increase in appointment times by 50% to allow for prep and cleaning down as well as the cost of masks, aprons, gloves etc. Certainly I don't want you to feel mislead and I know that we're still very competitive for the service even with the price increase. You'll be welcome back if you do need us

Classificada 5 em 5 estrelas

Excellent service.

Used this service within the last week, had a serious build up of wax which was starting to affect my hearing, went to the Upminster branch, plenty of parking nearby for £1-50, nice premises and the ladies are fully qualified, you can get this done on the NHS but I prefer to choose the exact day and time. Good website that gives details and prices, you can also book online.

7 de agosto de 2019
Opinião espontânea
logótipo da Click Hearing

Resposta da Click Hearing

Thanks for coming and thanks very much indeed for your review.

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