CNS PowerTools Opiniões 

447
•
TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

All the staff here are very friendly and knowledgeable, never had a bad experience all the times I have been Would 100% recommend to anyone looking to buy any workwear or power tools

Classificada 2 em 5 estrelas

Ordered items online, made the payment etc & was looking forward to receiving my items.. Unfortunately a little time later received an email stating that the items was not in stock.. With technology... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent experience Ordered a Makita Angle Grinder and Makita Light on 23rd Dec and said would be delivered on 28th which given 24th Xmas Eve and a Saturday and 27th a Bank Holiday but to my surp... Ver mais

Classificada 5 em 5 estrelas

I have ordered many power tools and accessories over the past couple of years and I can honestly say that CNS PowerTools has been the best supplier so far. My experience has been faultless from check... Ver mais

Informações sobre a empresa

  1. Loja de ferramentas

Escrito pela empresa

CNS Powertools Ltd opened its doors over twenty years ago and has succeeded in becoming one of South Wales leading power tool accessory distributors.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

447 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(447)

6 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Always helpful

Just popped into CNS again for a jigsaw, staff went above and beyond as usual to dig it out from a recent delivery!! I’ve also used the warranty work repairs for makita onsite and again they were brilliant. Thanks again CNS
MR AC

11 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Couldn’t be more helpful

Came in need advised on my bosch track saw. Needed help with blade size which was sorted and even came out learning some features i didnt know.

1 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I've been waiting over a week for a…

I've been waiting over a week for a router they advertised as 1-2 business day delivery. If you don't mind waiting for a week or more for a item then use them if you need it quickly look elsewhere.

29 de junho de 2026
Opinião espontânea
logótipo da CNS PowerTools

Resposta da CNS PowerTools

Thank you for your purchase. Unfortunately the courier lost the original parcel, but as soon as we were made aware of this, a replacement parcel was shipped and delivered on a next day service.

Classificada 1 em 5 estrelas

Awful company

Awful company. Failed a delivery to me, couldn’t provide a suitable POD and then continued to refuse a refund or replacement. Avoid at all costs. Don’t understand basic consumer rights, need to do some reading up.

15 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Very poor service took money for a…

Very poor service took money for a power washer they did not have waited over a week still did not arrive when I phoned them chase up they were extremely unhelpful and said they didn’t have it and I can have a full refund even though they were happy to take our money
There are lots of other places to go and that would be my recommendation go somewhere else don’t use them get somewhere that appreciates you custom.

4 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A fantastic shop full of very helpful…

A fantastic shop full of very helpful and enthusiastic people as well as a very wide range of power tools to choose from. Happy to go out of their way to help you and if they dont have what you want, they order it in a timely manner. Definitely my go to for power tools and accessories.

5 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Delivery Issue with DHL

Phoned to get help with delivery as DHL driver mistakenly took my order to a Royal Mail Depot. Didn't know where the parcel was but CNS Tools assured me they could sort out the delivery with DHL and get them to correct address.

12 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Top notch service


I have been using CNS years. I have always had a warm welcome from the staff. Very proffesional and polite. Bought loads of different tools and accessories, never had any issues. They have even ordered items in for me that they don't stock. It's my 1st stop shop for all my tools. Can't fault them.

11 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

…glue on new small tool box

Got a small Dewalt tool box Some sort of sticker removed from the top and front so tool box arrived with this glue on it not something you would expect from a new product. Tired to clean the glue off but proving very difficult.

10 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

So very disappointed

So very disappointed. Received Hyundai Air Compressor. Set it up but appeared to loose power . Didn’t need it for few days so waited for my son to return from travels to check I had set it up correctly. All ok but lost little power after set up but still should have been sufficient to work my stapler .
Emailed them ( within the 10 day return window and to the sales team as per instructions on site ) as thought maybe the bigger one would work better and asked them to approve return and then I could order the bigger model . No reply . Resent email 3 days later when no reply . Now another 2 full working days and no response received.
I cannot manage without a working compressor so will have to order a new one but most certainly will not be with this company !!
I will be guidance on trading standards site to see how I need to proceed !

30 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

All round excellent service.

I placed an order with this company because the item was available at short notice and at a good price. Delivery was quick and easy. I have gone out of my way to find where I can write a review of this company because the after Sales care is so impressive. After delivery, I had a question related to the product. I phoned the number on the website and spoke to somebody who was very helpful and happy to answer my questions. All round excellent service.

7 de dezembro de 2023
Opinião espontânea
logótipo da CNS PowerTools

Resposta da CNS PowerTools

Hi Vanessa, thank you very much for taking the time to leave a excellent review about our services and after care always nice to hear we are preforming to the high standards we strive to hit.

Classificada 2 em 5 estrelas

Very disappointed, damaged product and poor customer service

Very disappointed, not only because the order arrived damaged, but I then had to email three times and call twice before anyone in their customer service actually did anything.

Sending out a damaged box is not acceptable (when you were showing you had a further 8 in stock), especially this time of the year when people are buying gifts, but to fail to respond to three emails is just not acceptable for a business that has been around for so long.

It's a shame as not only have you lost a sale, but you've also lost a customer and the only reason why you've got two stars and not one, is that you refunded me very quickly, so that I do appreciate.

15 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Very good experience.

I bought a few cowl, the price from CNS is a lot cheaper and the products were delivered really fast.

20 de novembro de 2023
Opinião espontânea
logótipo da CNS PowerTools

Resposta da CNS PowerTools

Hi Kinson, hanks for taking the time to leave a review and I'm glad you rated our services so highly as we strive to keep our standards high in order to provide excellent service.

Classificada 5 em 5 estrelas

Fast delivery

Had to reorder from these because powertoolworld refunded me!

Great postage time and arrivel, I would highly recommend

15 de novembro de 2023
Opinião espontânea
logótipo da CNS PowerTools

Resposta da CNS PowerTools

Hi Matt, Thanks for taking the time to leave a review and I'm glad you rated our services so highly as we strive to keep our standards high in order to provide excellent service.

Classificada 5 em 5 estrelas

Super fast service and a brilliant…

Super fast service and a brilliant price , good enough to rival amazon!! Great dewalt product too

14 de novembro de 2023
Opinião espontânea
logótipo da CNS PowerTools

Resposta da CNS PowerTools

HI Richard, Thanks for taking the time to leave a review and I'm glad you rated our services so highly as we strive to keep our standards high in order to provide excellent service.

Classificada 1 em 5 estrelas

Avoid this company

Avoid this company, I had a mitre saw delivered and was left unsigned for and stolen from my doorstep. Good communication to start off with when I first let them know what had happened but now this company is now ignoring me. DHL came to my house 5 days after the complaint and hoodwinked my adolescent son to sign a form for a dispute which turned out he’d signed for the delivery. Completely screwed over. Regardless of the reply, I haven’t received the saw and am out of pocket. Typical example of the small person getting done over. If you want a product go and pick it up.

10 de setembro de 2023
Opinião espontânea
logótipo da CNS PowerTools

Resposta da CNS PowerTools

Hi Ben, id just like to confirm that you were never once ignored in the multiple communication we had throughout the investigation that DHL and PayPal made. id also like to add that we never made you or your on sign anything as that was DHL as part of their investigation to find out what had happened to this parcel. After the investigation made by DHL and PayPal they both came to the conclusion that the parcel was delivered and course of action is required and them being our third party courier we can only go by what was advised by our courier. I will agree that the process of investigation was long winded but once again that was out of our control .

Classificada 5 em 5 estrelas

Outstanding service

Outstanding service. Purchased a dewalt circular saw. Opted for free delivery (3-5 days), it arrived the next. Good prices. Don't hesitate. Recommended company!

14 de setembro de 2023
Opinião espontânea

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