ColaPa Opiniões 

204
•
TrustScore: 2.5 em 5

2,4

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Doesn't confirm to facial contours allowing large leaks at sides of face for incoming and outgoing air. Dangerous if you think this mask will keep you safe. Nose piece to decrease fogging doesn't stay... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I absolutely love my phone case/ wallet. It's perfect, well made, phone fits perfect, slim. I've had several compliments on it,sleek,beautifully embossed. I would love to get my friend one but not whi... Ver mais

Classificada 4 em 5 estrelas

The only reason I'm giving a 4 star rating, is because I had to contact the company, to get the tracking number information. I knew that it would take several weeks to receive my order, due to items... Ver mais

Classificada 1 em 5 estrelas

Colapa! Worst experience ever.. company promised to refund me partial refund if I took claim out of investigation status.. I did that but never got any portion of a refund! In fact, they stopped commu... Ver mais

Informações sobre a empresa

  1. Centro comercial

Informação fornecida por diversas fontes externas

Enjoy Free Shipping Worldwide! Get a new decorative cell phone case for your iPhone 6 6s 7 7s Plus X and SAMSUNG GALAXY S7 S7 Edge S8 S8 Plus Note 8.


Informações de contacto

2,4

Mau

TrustScore: 2.5 em 5

204 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,4

Todas as opiniões

(204)

16 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

***All Defective Items***

***All Defective Items***
A couple weeks ago, I left a review for a defective pair of golf shoes that I received. I ordered 2 pairs of shoes but one of them was defective. I emailed multiple times for exchange but all they said was $3 refund to get it fixed myself at a repair shop? HAHAHAHAHA
I was like forget it! and I still had the other pair. I was wearing it about 3 hours at golf course and front outsole got separated. I didn't even bother to email them because they don't give F@#$%@$^

24 de setembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM SCAM SCAM

SCAM SCAM SCAM - DO NOT ORDER FROM THEM
I purchased a pair of sandals. It took forever to receive them. They were not true to size and I wanted to exchange them for another size. This is the email I received from them.
Dear customer,
We are glad you got item, but sincerely sorry for the problem.
According to our Return & Exchange Policy, we accept returns and exchanges within 15 days from the date of package reception and if the products are in new, unused condition with the original packaging. (I contacted them within their return policy)

If you want to send the order back for exchange or refund, the return-shipping fee needs to be afforded by yourself.

Considering the high shipping fee to return it all the way back to our warehouse, will it be possible to offer $8 discount code to you as a way to make up for this? It is more convenient for you.

I asked for a better discount code. They would not go any higher. I accepted the discount code and tried to reorder the sandal and it did not work. Here is their reply We are so sorry for that.
How about you make the order and then we refund you $8?
Hope you can understand

Of course I refused. I am not going to dispute this charge. Not sure if I can get my money back, but I will try.

They are still not cooperating in sending me a label
Here is their response to my posting. Dear Customer,
We are so sorry for the pronlem.

As for this problem, we sent the size was you ordered.
Please do not worry, we will try our best to help you, Hope you can understand.

If you have any questions, please email us , we will reply to you soon, thanks.
Have a nice day!
The COLAPA Team

19 de setembro de 2021
Opinião espontânea
logótipo da ColaPa

Resposta da ColaPa

Dear Customer,
We are so sorry for the pronlem.

As for this problem, we sent the size was you ordered.
Please do not worry, we will try our best to help you, Hope you can understand.

If you have any questions, please email us , we will reply to you soon, thanks.
Have a nice day!
The COLAPA Team

Classificada 1 em 5 estrelas

Do not order from this company unless…

Do not order from this company unless you are prepared to waste money. I received a pair of shoes in an incorrect size and they would not accept a return. Their customer service department told me that I should sell the shoes at a flea market or give them to a friend. Poorest customer service I have experienced. I was forced to dispute this with my credit card company.

16 de setembro de 2021
Opinião espontânea
logótipo da ColaPa

Resposta da ColaPa

Dear Customer,
We are so sorry for the pronlem.

As for this problem, we sent the size was you ordered.
Maybe there are size differences between US size and Aisa size.
Please measure your foot as the size chart.
Please do not worry, we will try our best to help you, Hope you can understand.

If you have any questions, please email us , we will reply to you soon, thanks.
Have a nice day!
The COLAPA Team

Classificada 1 em 5 estrelas

ColaPa does not respond to emails sent…

ColaPa does not respond to emails sent and never confirmed my order by email. Everything looks good on the surface but once payment is sent there is no response at all. Without invoice or order confirmation sent there is no contact information other than an email address on the website. Sure looks like a scam.

2 de setembro de 2021
Opinião espontânea
logótipo da ColaPa

Resposta da ColaPa

Dear Customer,
We are so sorry for the problem.

We will send the order confirmation after you paid.
Generally, it may be classified as spam by the system. Would you mind check it again?

If you have any questions, please email us , we will reply to you soon, thanks.
Have a nice day!
The COLAPA Team

Classificada 1 em 5 estrelas

Don't Buy 3 IN 1 Mosquito Killer Lamp

I purchased a 3 IN 1 Mosquito Killer lamp, requested a refund since the product does not do anything as advertised. To date, I have not heard from them and it has been 4 days. I will go through PayPal for my refund since they fail to respond to my email. Sad!!!

21 de agosto de 2021
Opinião espontânea
logótipo da ColaPa

Resposta da ColaPa

Dear Customer,
We are so sorry for the pronlem.

We are so sorry to tell you we cannot locate your order.
Would you mind send us your order information by e-mail?
Then we will try our best to help you. Hope you can understand.

If you have any questions, please email us , we will reply to you soon, thanks.
Have a nice day!
The COLAPA Team

Classificada 1 em 5 estrelas

Horrible experience

Horrible experience. China strikes again.

2 de agosto de 2021
logótipo da ColaPa

Resposta da ColaPa


Dear Customer,
We are so sorry for that.

You made wrong phone case, and we have tried our best to help you.
Please send us your idea if you still not satisified.
Hope you can understand.

If you have any questions, please email us , we will reply to you soon, thanks.
Have a nice day!
The COLAPA Team

Classificada 2 em 5 estrelas

Not what it seemed to be

I ordered 3 cases and was so happy that I had found the case with more than 3 card holders.. but after I've only had the case not even two weeks the case is already looking like I've had it more than 1 year. The second case the color was misleading. And the 3rd case I put back in the wrap because I'm disappointed in the 1st case!!!!

23 de julho de 2021
logótipo da ColaPa

Resposta da ColaPa

Dear Customer,
We are so sorry for the problem.

As for the problem you mentioned, we have sent the e-mail to you.
Please check it.

If you have any questions, please email us(service@colapa.com) , we will reply to you soon, thanks.
Have a nice day!
The COLAPA Team

Classificada 1 em 5 estrelas

I purchased a case that had a clip on…

I purchased a case that had a clip on the back with a piece that pulled out to make a stand . It was very thin and most of the time it couldn't support my phone and it would fall over. Pretty soon the piece broke and now is not what I want. I am very disappointed in this product.

24 de junho de 2021
logótipo da ColaPa

Resposta da ColaPa

Dear Customer,
We are so sorry for the problem.

As for the problem you mentioned, we have sent the e-mail to you.
Please check it.

If you have any questions, please email us(service@colapa.com) , we will reply to you soon, thanks.
Have a nice day!
The COLAPA Team

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