College Ave Opiniões 3281

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had a very good experience with College Ave when I applied for a loan for my LVN Program. They were fast with the approval amount I applied with few requirements. I will definitely use College Ave f... Ver mais

Classificada 4 em 5 estrelas

I’ve used College Ave for many years. The only thing I would have a complaint about is as a long term client, I would have thought that would have been taken into consideration when determining the in... Ver mais

Classificada 5 em 5 estrelas

Everything and everyone involved in the process of applying for my first student loan went smoothly, without a hitch! The communication was consistently perfect. And College Avenue did not mess up any... Ver mais

Classificada 4 em 5 estrelas

Everyone was pleasant, but the process took too long, and I had to keep repeating it even though I was not a new borrower. The options for fixed or variable rates also felt unfair. How are we supposed... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

College Ave started with a big vision and a simple mission – take the stress out of paying for college so students can focus on preparing for a bright future. Now a leading fintech lending company, College Ave remains committed to using best-in-class technology and deep industry expertise to deliver practical and personal solutions that give young adults a running start on their roads to financial success. We offer best in class products with competitive rates and a customer-friendly experience from start to finish.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 2 em 5 estrelas

Gaps in process between lender and university

I believed that participating in the university’s specifically created hub of lenders would decrease the confusion and provide better clarity and transparency between the lender and university financial institution.
This was not the case. 3 weeks transpired after my application and loan amount was approved before my son and I discovered that attention was required to address the delay. Apparently, correspondence between the lender and the university, clarity regarding approval of loan lender and amount to be declared, disrupted the transfer of funds. This, cascaded into a delay in my son’s education labs.
I called the lender, I was told to call the university? Taken back, why would I need to do the logistical legwork that the lender hub should be responsible for; especially, when the lender and university are much more versed in the lay terminology of the industry?
This creates frustration surrounding the lack of customer service commitment on behalf of the lender. If I am responsible to pay for services that provide revenue to a lender’s bottom line, at the very least the company should streamline the process. My son should not have to divert his focus to “approved” funds in limbo, he should be directing his energy towards his education.
This does not motivate me to provide positive word-of-mouth marketing to my peers. It sparked curiosity as to why participate as a lender within the university hub, when it does not facilitate the objective without creating ambiguity between the two parties in which it was created?

1 de abril de 2026
logótipo da College Ave

Resposta da College Ave

KD & GG - We’re sorry to hear that you aren’t happy with your experience and thank you for taking the time to share your feedback. We are happy your school was able to finalize your loan application details, but we understand unexpected delays during the certification process can be frustrating. While coordination with schools can occasionally require borrower involvement, we consistently pursue contact with the school first to resolve any issues. At this time, we can confirm that your loan has disbursed, you may create an account on the Mobile App or website servicing portal to manage your loan.

Classificada 5 em 5 estrelas

Fast Approval loan

I had a very good experience with College Ave when I applied for a loan for my LVN Program. They were fast with the approval amount I applied with few requirements. I will definitely use College Ave for my future needs.

1 de abril de 2026
Classificada 5 em 5 estrelas

“I’m grateful for the care

“I’m grateful for the care, support, and professionalism shown here. This institution truly goes above and beyond.”

“Such a positive experience. The staff, environment, and overall service make this place easy to recommend.”

26 de março de 2026
Classificada 5 em 5 estrelas

Smooth, Transparent, and Student‑Friendly Financing

College Ave has been an excellent partner in financing my education. From the start, their application process was clear and straightforward, and I appreciated being able to compare options and get a decision quickly. Their communication has been consistent and transparent emails and account updates are easy to understand, with no surprises in terms or payments. Whenever I had questions, customer service was courteous, patient, and genuinely focused on helping me find the best option for my situation. Overall, College Ave has made a stressful part of graduate school much easier to manage, and I would confidently recommend them to other students and families

17 de março de 2026
Classificada 5 em 5 estrelas

Excellent Experience

Let my daughter do the research for grad school financing - she did a great job finding not only a great rate, but excellent communication and customer service!

20 de dezembro de 2025
Classificada 2 em 5 estrelas
logótipo da College Ave

Resposta da College Ave

Candace - We’re sorry to hear that you aren’t happy with your experience and thank you for taking the time to share your feedback. We can confirm that your loan disbursed on March 11th, directly to the school. We recommend contacting your school’s financial aid office for additional information regarding the status of your student's funds.

Classificada 1 em 5 estrelas

ridiculous interest rate rates

I don’t know why the government is allowing a private lending company for college loans to charge so much for interest. Maybe stop trying to pay off college loans and get these companies to keep their interest rates at a level that is acceptable for people to go to college . A $15,000 loan will be $75,000 after being paid off because of the 20% interest rate they charged.
At no point should the government allow the interest rate rates to be above 10% or more than 200% of the amount borrowed. Ridiculous how they’re abusing college students for needing to borrow money to get their degrees.

12 de dezembro de 2025
logótipo da College Ave

Resposta da College Ave

Hi Jennilynn — we’re very sorry to hear about your experience. Our interest rates can vary based on the product, the applicant’s credit profile, and additional factors such as the repayment option and loan term selected. During the application process, all available options and rate details are clearly presented for review before the loan is finalized.

We’d be happy to walk through the terms you selected and explain how they impact the total cost of your loan. Please feel free to give us a call at 844.422.7502 at your earliest convenience.

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