ColourFence Garden Fencing Opiniões 

800
•
TrustScore: 4 em 5

4,1

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Classificada 5 em 5 estrelas

Alpar Balo is the person who's come to install my new fence within 2 days. I've never seen someone investing so much effort and energy in a project. I cannot praise him enough. He was very professiona... Ver mais

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Classificada 5 em 5 estrelas

The people in the company are 1st class . The kept us informed all along the way and contacted us when they said the would .The one outstanding person was the installer Harry. He was polite , discusse... Ver mais

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Classificada 5 em 5 estrelas

Alpar Balo came out to fit our new front fence and gates for our driveway. Very Satisfied with his standard of work and particular his attention to detail, so pleasing to see someone who has a lot... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Contacted colourfence to request a survey and quote. Had a message back from Matt Casey saying he would be in contact within two working days. Tried messaging his number to have a reply back "This nu... Ver mais

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Escrito pela empresa

Garden Fencing to be proud of. Stylish, durable, strong, versatile and good value for money. We believe we have the best fencing product on the market today.


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4,1

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TrustScore: 4 em 5

800 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 86% das suas opiniões negativas

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4,1

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(800)

55 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent company and service

Totally fantastic experience with ColourFence. From entering my details on Google for a call back, to the job complete. Salesman Denis was a really nice guy and when he came to see us he was here for over an hour explaining all the details of the product, showing us samples and measuring thoroughly. He explained that it can take 6 to 8 weeks for installation and we placed our order. I got confirmation of the order 2 weeks later and a provisional installation date as approx end of June and they would contact us the week before but no one contacted to confirm or advise of any delays so I rang Dennis who said he would Email his boss and send it to head office and gave me their number so that I could also contact myself. I was only concerned as I am having a pergola fitted 7th July and was hoping the fence would be fitted first. The staff I spoke to on the phone were very pleasant and helpful and said they would sort it out and get back to me and the next day she did and said they would come 3rd July. Dave and Phil arrived at 8.15am and were very polite and courteous and respectful of my property, they got to work straightaway and they had ordered a skip to take away our old fence and posts and that arrived at 10am. Dave and Phil and another guy who helped out until 12, they never stopped working, they told us exactly what would be happening and checking in with us if it was okay to do what they suggested. They finished at approximately 4.30pm only stopping once for lunch for about 30 minutes then Dave and Phil worked their socks off on an extremely hot day but never complained once. They tidied up after them too and I am absolutely thrilled with the results. It is well worth the wait and the cost, it looks fantastic and a brilliant service. The skip hasn't been collected yet but I have been advised that it will be no later than tomorrow, obviously not the company's fault about the skip company but as soon as it has been collected I will promptly pay the remaining balance. I would definitely recommend the company and their staff including Dennis the salesman and Dave and Phil who worked above and beyond and the lady I spoke to on the phone to re arrange the installation date, unfortunately I can't remember her name but she was extremely nice as well. The steel fence is very sturdy and really good quality and am so happy with my new fence, thank you all so much 😊

3 de julho de 2025
Opinião espontânea
logótipo da ColourFence Garden Fencing

Resposta da ColourFence Garden Fencing

Hi Jan,

Thank you so much for your excellent feedback for Denis, Dave and Phil and your Customer Account Manager. We hope you enjoy your new ColourFence for years to come!

Classificada 5 em 5 estrelas

Great service

Great service, great products my fence looks amazing. Salesman matt is very nice talked us through everything from products to colour measurement & price. The lads came & did a brilliant job over 2 days they we're very pleasant friendly young men who respected our property & my dogs mischievous behaviour

16 de junho de 2025
Opinião espontânea
logótipo da ColourFence Garden Fencing

Resposta da ColourFence Garden Fencing

Hi Dawn,

Thank you so much for your excellent review of Matt and his installation team! We hope you enjoy your new ColourFence product for years to come.

Classificada 1 em 5 estrelas

Delays and more delays in…

Delays and more delays in delivery/installation.
Had to cancl the order after 3 weeks into promised delivery date.

17 de junho de 2025
Opinião espontânea
logótipo da ColourFence Garden Fencing

Resposta da ColourFence Garden Fencing

Dear Anil Anandan,

We are sorry to hear about your experience with us. We have requested for you to send us further information to help us identify where we improve our services.

Classificada 5 em 5 estrelas

Great experience from start to finish

Great experience from start to finish. Patrick of Bedford colour fence was lovely, so polite and friendly, and worked hard and efficiently. I love my colour fence, it’s beautiful. No more painting fences for me! It seems sturdy and I’m hopeful it was last a very very long time. Wish I’d done it years ago.

10 de junho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Good product and perfect fitters

The product which was railings was very well made and the results were good. After a few issues that were solved the actual installation by Will and Alfie could not have been better. They were polite, completely professional and accommodating. Having good fitters is was makes the work involved a success.

9 de junho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

16m ColourFence garden fence installation, South Wales.

All representatives from start to finish were top notch, polite, professional and knowledgeable about this top class product. However Harley (Bristol Branch) topped them all. Extremely polite and courteous, prompt and a skilled fast worker. No issue was insurmountable. Harley was a credit to ColourFence.

6 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A very happy customer

I am very delighted with both the fence and the fitting. Ours was a fairly large installation and the fitters were brilliant. The finished project has totally transformed our garden.

2 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fencing

Had fencing fitted by Will & Alfie found them to be respectful of property,first class service from start to finish couldn't fault their work. Company didn't waste anytime wanting payment as soon as they pulled off drive they was on phone enquiring about rest of payment.

29 de maio de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Not the service we expected

We didn't receive the service we were promised or expected. The person selling the product gave us the usual sales pitch, which was a different version to what we got. Originally we were given an 8 week timescale. It ended up being 8 months from order to final installation. When they came to fit the gates, two didn't fit and had to be remade, when they came to fit them again another one didn't fit, and post had to be remade.
Communication was shocking, no updates and we dealt with at least 5 different people whose communication skills were lacking.
I hope you read this review, take on board the comments and improve your service so that other customers don't have the disappointment we have had (although I doubt you will)

27 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Stunning result and hedgehog friendly!

Gareth and Jarrad handled the installation of the fence so professionally. The garden is on a slope and they worked out the best way to arrange the height drops so that it really looks stunning. I was also grateful that they worked out how to create a "hedgehog hole" by making use of one of these height drops, so that our nocturnal visitors can continue to move freely between our neighbours and ourselves.

20 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The Best from Brighton

On the 9th May Will and Alfie installed my black railing divider panels outside the front of my house, they both done a lovely job with minimum mess and noise and made my front drive look bigger and wider the two lads worked hard and Iam very pleased with the end result so thank you guys for a job well done.
Helen

9 de maio de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Product excellent, fitters excellent, communication appalling.

Steve and Tom did a great job in quite difficult circumstances, and the quality of the fence and gates is excellent. Also when Duncan the surveyor visited I felt he was very professional. He took a lot of time and trouble to draw up a plan of how I wanted the fence and gates, which is very different from the original layout. But.. I was away when the components were delivered, and a I got a call from the courier saying he needed help unloading his van, Not my problem! Unfortunately my kind neighbour (who only has one leg) took pity on him and helped him unload. This should not have happened. It gets worse. I came home at lunch time to find Steve and Tom had done a great job of clearing my old fence, but had started building the new one in exactly the same place, because, unbelievably, they had not been given the plan which Duncan drew up. Luckily the cement had not set, and they were able to restart the job. Incredibly, the following day they still were not given the plan, so I had to draw one up. I am very satisfied with the finished job, and cannot praise Steve and Tom enough, but I cannot recommend Colourfence because of the repeated failures, using a clueless courier, failing to give the fitters the plan on two consecutive days, causing the job to take 3 days instead of 2.

14 de abril de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Ms Rosie

The excellent ColourFence installation by Will and Alfie resulted in a smart, enjoyable, and relaxing environment for the garden. Also, the most wonderful thing is that, since the fencing has been installed, all the cats have disappeared. The fact that no cat has expressed interest in entering the garden is a priceless peace of mind. I highly recommend it.

24 de abril de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Expensive fencing

The installation did not go as planned. The advertised 20% discount was not given on the quote. Overall it was very expensive. Not recommended!

7 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Professional company

This was a professional company from start to finish. I had someone come out to measure up within in 2 days. Karen In the office was very patient as I did change my mind on product height. The 3 men that came to our house were very nice and polite. They took fence and wall away first day, on a damp and very windy day. Worked hard bless them. second day installed lovely fence and gate They done a good job with a good product. I've wanted this fence for a very longtime, i would highly recommend using colour fence. Thanks guys!

17 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Colourfence Leicester

Peter and his team are a dedicated trio that strive for perfection.
They take pride in their workmanship and want to deliver the best outcome for the customer.

They arrived on time every day and finished the job within the time frame given.

They took all the old fencing and debris away.

They had quite alot of trees, shrubs plants and flowers to navigate through, and not one single plant was damaged.

I'd definitely use this company again and request the same team! Thanks guys!

9 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Colourfence Midlands Branch - Excellent job

Had a new garden fence installed today by Josef of Colourfence Midlands Branch.
The Climar need to take a look at their customer service leading up to fitting, because communication wasn’t great and I felt frustrated at times. My personal experience with the team at Newport was unfortunately rather negative. A later call from a senior manager to put things right was much appreciated.
However, I couldn’t have hoped for a more polite, diligent and friendly person to actually install the simple fence and gate. The finished article looks fantastic and every detail has been executed with care and accuracy.
Josef came a long way to do this work today (local fitter unwell). I really value his time and work.
Thanks!

1 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

I am very pleased with my fence. Gareth and Jarrad were friendly and made a thoroughly professional job removing the old fence and installing the new all in one day. I would recommend Colour Fence. No more painting... Yaaaaay.

20 de março de 2025
Opinião espontânea

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