Commsave has been a Godsent to me, a go to when in need. They have the fastest and best consolidation loan. The process of their loan is stress less and very smooth. Best customer service and efficie... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I’ve always had a great experience with Comsave. Whenever I’ve needed them, I’ve been helped straight away with no hassle, and the staff are always professional and understanding. Life happens,... Ver mais
A empresa respondeu
The customer service staff are easy to talk to very helpful and polite, wish i know about commsave sooner great to have. You can save and borrow money. Easy to join and borrowing was a quick. Transfe... Ver mais
A empresa respondeu
I use Commsave for savings they are efficient The respond to any questions you might have I thoroughly recommend Commsave for a lot of services they provide
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are a credit union which means we're a not for profit financial co-operative owned and controlled by its members. We offer an easy way to save, and a better way to borrow. So what’s the catch? – There is no catch! Just simple access to savings & loans direct from your pay.
Informações de contacto
2 Summerhouse Road, NN3 6BJ, Northampton, Reino Unido
- 0303 0402 660
- hello@commsave.co.uk
- www.commsave.co.uk
4,8
Excelente
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 88% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My loan application a was superb
My loan application a was superb. No hassle. It was dealt within unbelievable record time. I am happy.
9 de junho de 2026
Opinião espontânea
Resposta da Commsave Credit Union
Hi Kayode,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
that your loan application was fast with no hassle and record time.
Thank you again for such a lovely review.
Many thanks,
Commsave
Resposta da Commsave Credit Union
Hi Erica,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
such very good service we always aim to provide the best service to all members.
Thank you again for such a lovely review.
Many thanks,
Commsave
Service used to be quicker
Service used to be quicker. Seems to get longer to wait each time for a decision.
Only down side of the current service
9 de junho de 2026
Opinião espontânea
Resposta da Commsave Credit Union
Hi Suzanne,
Thank you for your feedback, and we're sorry to hear about your disappointment. We understand how frustrating it can be to wait for a decision.
At Commsave, we assess each loan application individually, taking into account a range of factors including affordability and current financial circumstances this can sometimes take longer that usual for decisions.
While we aim to support members wherever possible, we also have a responsibility to ensure that any lending is sustainable and in the member’s best interest.
Thank you again for taking the time to share your experience — your feedback helps us improve.
Many thanks, Commsave
0303 0402 660
Hello@commsave.co.uk
5 star company
One best partnerships and product and services to ever use. Not only was the process very smooth the interest rates are so reasonable. 5 star all round
9 de junho de 2026
Opinião espontânea
Resposta da Commsave Credit Union
Hi Jacob,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
One of the best partnership and products with smooth processes & reasonable interest rates.
Thank you again for such a lovely review.
Many thanks,
Commsave
Excellent instant access savings rates…
Excellent instant access savings rates and very helpful staff that you can reach easily by phone or online. Also easy to withdraw and deposit money into a comm save account.
20 de maio de 2026
Opinião espontânea
Resposta da Commsave Credit Union
Hi Linda,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
excellent access to your savings and good rates. Very helpful staff reachable by phone or email & easy to withdraw and deposit.
Thank you again for such a lovely review.
Many thanks,
Commsave
Always so helpful and fair .
8 de junho de 2026
Opinião espontânea
Resposta da Commsave Credit Union
Hi Declan,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
Always so helpful and fair when dealing with Commsave.
Thank you again for such a lovely review.
Many thanks,
Commsave
Prompt and helpful reply
Prompt and helpful reply. Highly recommended.
8 de junho de 2026
Opinião espontânea
Resposta da Commsave Credit Union
Hi Richard,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
Prompt and helpful replies to your email & that you would highly recommended.
Thank you again for such a lovely review.
Many thanks,
Commsave
I called Commsave and I spoke to Jay…
I called Commsave and I spoke to Jay twice, and he has been very helpful, explaining clearly and patiently with good customer care.
6 de junho de 2026
Opinião espontânea
Resposta da Commsave Credit Union
Hi Tee,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
that when you had spoken to Jay he was very helpful and explained thing clearly to you providing good customer service.
Thank you again for such a lovely review.
Many thanks,
Commsave
They ruin lives
I have been extremely disappointed with my experience.
A CIFAS marker was recorded against me containing information that I dispute and which appears to be inaccurate, including an address where I have never lived, employment details that do not relate to me, and bank information that I do not recognise. Despite providing evidence and raising serious concerns regarding the accuracy of this data, I have struggled to obtain clear answers.
What has been most frustrating is the lack of communication. Multiple emails from both myself and my solicitor have gone unanswered for weeks, and requests for a telephone call have been ignored.
Medway Council has confirmed that I have never resided at the address recorded, yet I have still not received a satisfactory explanation as to how this information became associated with my name or what evidence was relied upon.
I was also informed that the matter had been reported to the National Crime Agency. However, after contacting the NCA directly, I received confirmation that they hold no information relating to me, which has only added to my concerns and confusion.
I appreciate the importance of fraud prevention, but where an individual disputes information and provides evidence of inaccuracies, there should be transparency, communication, and a proper investigation. Unfortunately, that has not been my experience.
The Financial Ombudsman Service also agreed that I did not make the application in question. Despite this, Commsave has refused to remove the CIFAS marker and continues to ignore correspondence from both me and my solicitor.
I remain awaiting a substantive response and resolution.
4 de junho de 2025
Opinião espontânea
Resposta da Commsave Credit Union
Good Afternoon,
Thank you for coming back to us with the required information.
We acknowledge receipt of your enquiry and are currently reviewing the details.
We will provide further information once our review is complete.
Many thanks, Commsave
0303 0402 660
Hello@commsave.co.uk
Excellent service and fast response to…
Excellent service and fast response to any enquiry
1 de junho de 2026
Opinião espontânea
Resposta da Commsave Credit Union
Good Morning,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
a excellent service and fast response to any enquiry.
Thank you again for such a lovely review.
Many thanks,
Commsave
Resposta da Commsave Credit Union
Hi Wayne,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
Easy and quick communication.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very easy to deal with
Very easy to deal with. Excellent customer service. Quick decision. Thoroughly recommended.
29 de maio de 2026
Opinião espontânea
Resposta da Commsave Credit Union
Hi Steven,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
easy to dela with and excellent customer service.
Thank you again for such a lovely review.
Many thanks,
Commsave
Fast efficient and easy to use
28 de maio de 2026
Opinião espontânea
Resposta da Commsave Credit Union
Hi Kelvin,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
Fast efficient and easy to use.
Thank you again for such a lovely review.
Many thanks,
Commsave
The support team is always ready to…
The support team is always ready to help never let me down when I need help once again I recommend 100%
29 de maio de 2026
Opinião espontânea
Resposta da Commsave Credit Union
Hi Krzysztof,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
that support is always at hand and there when needed.
Thank you again for such a lovely review.
Many thanks,
Commsave
Would give 0 stars,but not given…
Would give 0 stars,but not given option.
same response every time,you are willing to accept loans in the past,but when things get tough Commsave says no,I will be leaving a negative review on trust pilot,I wish I never joined consave in the first place.i have also advised people in the workplace to avoid you at all costs!!!!!hopefully they go out of business very soon con artists
28 de maio de 2026
Opinião espontânea
Resposta da Commsave Credit Union
Hi John,
Thank you for your feedback, and we're sorry to hear about your disappointment. We understand how frustrating it can be to be declined for a loan.
At Commsave, we assess each loan application individually, taking into account a range of factors including affordability and current financial circumstances.
While we aim to support members wherever possible, we also have a responsibility to ensure that any lending is sustainable and in the member’s best interest.
Thank you again for taking the time to share your experience — your feedback helps us improve.
Many thanks, Commsave
0303 0402 660
Hello@commsave.co.uk
They have helped me in time.of need…
They have helped me in time.of need many times and very good rates
28 de maio de 2026
Opinião espontânea
Resposta da Commsave Credit Union
Hi Joseph
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be That we have helped you in times of need many times with very good rates.
Thank you again for such a lovely review.
Many thanks,
Commsave
I have always had a great experience…
I have always had a great experience with Commsave I’ve been saving and borrowing from them for best part of 15 years they have improved so much throughout them 15yrs faster at withdrawals faster loan application process don’t have any complaints
27 de maio de 2026
Opinião espontânea
Resposta da Commsave Credit Union
HI Paul
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that you have always had a great experience when calling us & with savings and lending.
It is great that you have been a member for the last fifteen years With fast withdrawals you have no complaints.
Thank you again for such a lovely review.
Many thanks,
Commsave
Its always easy to contact you and the…
Its always easy to contact you and the service is on 5 stars
27 de maio de 2026
Opinião espontânea
Resposta da Commsave Credit Union
Good Afternoon,,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that Its always easy to contact Commsave.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very interesting experience.
26 de maio de 2026
Opinião espontânea
Resposta da Commsave Credit Union
Hi David,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be a very interesting experience.
Thank you again for such a lovely review.
Many thanks,
Commsave
Excellent service with excellent staff.
Excellent service with excellent staff.
I have been using Commsave for a couple of years now. They are a brilliant, empathetic team who really try to help you in any way they can. I really appreciate them and would 100% recommend.
Special shout out to Mia who answered my call today - very informative, professional, polite and happy. Thank you so much!
26 de maio de 2026
Opinião espontânea
Resposta da Commsave Credit Union
Hi Chloe,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Excellent customer service.
Thank you for being a member for the last few years.
We always aim to be empathetic to all of our valued members & appreciate the recommendation.
We will pass you great feedback to Mia.
Thank you again for such a lovely review.
Many thanks,
Commsave
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