I spoke to John today, he was helpful and resolve the issue. He sent me an email confirmation about case closure.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I spoke to John today, he was helpful and resolve the issue. He sent me an email confirmation about case closure.
A empresa respondeu
In fairness it starts with their customer, FedEx, another bunch of common thieves who send you an invoice after you have received your item to collect duty of £12 and charge you £33 to do so, I tried... Ver mais
'Angela' at Control Finance was extremely helpful. I had paid a bill to FEDEX TRANSPORTATION in June 2025. My account had not been credited because apparently Fedex do not accept cheques! In fact thei... Ver mais
A empresa respondeu
Amanda - 297 was incredible. I got a text message out of the blue stating I owed money for an unknown to myself vet bill. I called and explained the situation, Amanda was extremely helpful and s... Ver mais
A empresa respondeu
Controlaccount has been providing ‘order to cash’ outsourced services for 40 years and is proud to partner with some of the world’s most recognisable brands to deliver a range of innovative, efficient, and fully integrated solutions to transform your business. Our services, expertise, technology, and strategic applications will help your organisation to increase productivity, control capital cost, reduce overheads to improve cash flow, meet business goals and transform your company. Compliance, quality and transparency are fundamental to all that we do: In addition to our regulatory compliance accreditations, we hold International Standards ISO 27001 and ISO 9001. For a trusted, committed and results driven partnership, call our offices today.
Compass House, Waterside, B60 4FD, Worcester, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 11% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I would like to thank John from Controlaccount for the excellent support and professionalism during my inquiry. He was very helpful, patient, and clear in explaining the situation and the next recommended steps. His guidance made the process much easier to understand and greatly appreciated during a stressful situation. Thank you again for the outstanding customer service.

Resposta da Controlaccount
Scam artists to put it in brief terms.
Harassing over invoices that the company never sent to the address on file.

Resposta da Controlaccount
Awful company, no way to reply to any of their spam emails or letters
Complete bullies and do not follow any processes or listen to the people they try and get funds from. They do not respond to emails or call-back requests. All this business does is threaten and try and make people pay charges illegally.
person names john really helped me today

Resposta da Controlaccount
Very efficient communication and great service.

Resposta da Controlaccount
Asim is amazing at his job. I called up very annoyed and determined that I was right. He completely calmed me down and showed me the right steps to take. I ended up feeling fine about the situation because he was so clear and sympathetic. Really impressed!

Resposta da Controlaccount
Today I request the Back up document for the invoice. A nice Advisor, John, provide me excellent service. He provide me the document really fast and professional. And Thanks John for your patient help.

Resposta da Controlaccount
I recently contacted Controlaccount to request a change to my payment date, and this has now been successfully arranged. I would like to thank John for his assistance. He was professional, courteous, and extremely helpful throughout the process.

Resposta da Controlaccount
Spoke with an agent called John over chat and he was very helpful and resolved my issue quickly

Resposta da Controlaccount
Fast response, actioned query in timely manner.

Resposta da Controlaccount
They were easy to contact when I had a dispute about an unpaid invoice.
On the webchat, Yusaf (employee code 551) helped me understand exactly what the payment was for, and patiently explained everything to me so that I was confident making the payment

Resposta da Controlaccount
John was very helpful and fast to respond to my query

Resposta da Controlaccount
Dawn was a Very pleasant and helpful lady

Resposta da Controlaccount
Employee 548 was very helpful and understanding with the situation.

Resposta da Controlaccount
My issue was quickly solved thanks to John! Contacted the team online, was transferred to him, in a minute ALL DONE. Very thankful

Resposta da Controlaccount
The Web Advisor, John, responded very quickly to my request and handled everything in a highly professional and polite manner. The whole process was smooth and efficient. Excellent service.

Resposta da Controlaccount
Fantastic member of the team showed true resilience & empathy….

Resposta da Controlaccount
Every question I asked today I was able to get a full and comprehensive response. Talked me through how and where I could find the information I was after.

Resposta da Controlaccount
Today, I spoke to staff member Nabeel and he was incredibly helpful. I was quite anxious in sorting the details I had received by post but he was reassuring, professional and a pleasure to speak to.
Would like to express my thanks to him.

Resposta da Controlaccount
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