Controlaccount Opiniões 

1078
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I spoke to John today, he was helpful and resolve the issue. He sent me an email confirmation about case closure.

A empresa respondeu

Classificada 1 em 5 estrelas

In fairness it starts with their customer, FedEx, another bunch of common thieves who send you an invoice after you have received your item to collect duty of £12 and charge you £33 to do so, I tried... Ver mais

Classificada 5 em 5 estrelas

'Angela' at Control Finance was extremely helpful. I had paid a bill to FEDEX TRANSPORTATION in June 2025. My account had not been credited because apparently Fedex do not accept cheques! In fact thei... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amanda - 297 was incredible. I got a text message out of the blue stating I owed money for an unknown to myself vet bill. I called and explained the situation, Amanda was extremely helpful and s... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de cobrança
  2. Cobrança de dívidas

Escrito pela empresa

Controlaccount has been providing ‘order to cash’ outsourced services for 40 years and is proud to partner with some of the world’s most recognisable brands to deliver a range of innovative, efficient, and fully integrated solutions to transform your business. Our services, expertise, technology, and strategic applications will help your organisation to increase productivity, control capital cost, reduce overheads to improve cash flow, meet business goals and transform your company. Compliance, quality and transparency are fundamental to all that we do: In addition to our regulatory compliance accreditations, we hold International Standards ISO 27001 and ISO 9001. For a trusted, committed and results driven partnership, call our offices today.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 11% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(1078)

125 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I would like to thank John from…

I would like to thank John from Controlaccount for the excellent support and professionalism during my inquiry. He was very helpful, patient, and clear in explaining the situation and the next recommended steps. His guidance made the process much easier to understand and greatly appreciated during a stressful situation. Thank you again for the outstanding customer service.

7 de maio de 2026
Opinião espontânea
logótipo da Controlaccount

Resposta da Controlaccount

Thank you for taking the time to leave this feedback - We will pass your kind comments onto John.

Classificada 1 em 5 estrelas

Scam artists to put it in brief terms.

Scam artists to put it in brief terms.

Harassing over invoices that the company never sent to the address on file.

4 de maio de 2026
Opinião espontânea
logótipo da Controlaccount

Resposta da Controlaccount

We apologise for any inconvenience caused.

Having checked our records, we can confirm that your account now shows as paid in full following the payment you made, which has now been traced and allocated to your account.

Please accept our thanks for your assistance in resolving this matter.

If you require any further support, please do not hesitate to contact the team on 01527 386604.

Classificada 1 em 5 estrelas

BULLIES

Complete bullies and do not follow any processes or listen to the people they try and get funds from. They do not respond to emails or call-back requests. All this business does is threaten and try and make people pay charges illegally.

14 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Asim is amazing at his job

Asim is amazing at his job. I called up very annoyed and determined that I was right. He completely calmed me down and showed me the right steps to take. I ended up feeling fine about the situation because he was so clear and sympathetic. Really impressed!

25 de fevereiro de 2026
Opinião espontânea
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Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear that Asim was able to offer the assistance you needed.

Classificada 5 em 5 estrelas

Nice experience

Today I request the Back up document for the invoice. A nice Advisor, John, provide me excellent service. He provide me the document really fast and professional. And Thanks John for your patient help.

17 de fevereiro de 2026
Opinião espontânea
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Resposta da Controlaccount

Thank you for taking the time to leave this feedback - We will pass your kind comments onto John.

Classificada 5 em 5 estrelas

I recently contacted Controlaccount to…

I recently contacted Controlaccount to request a change to my payment date, and this has now been successfully arranged. I would like to thank John for his assistance. He was professional, courteous, and extremely helpful throughout the process.

16 de fevereiro de 2026
Opinião espontânea
logótipo da Controlaccount

Resposta da Controlaccount

Thank you for taking the time to leave this feedback - We will pass your kind comments onto John.

Classificada 5 em 5 estrelas

Good service

Spoke with an agent called John over chat and he was very helpful and resolved my issue quickly

11 de fevereiro de 2026
Opinião espontânea
logótipo da Controlaccount

Resposta da Controlaccount

Thank you for taking the time to leave this feedback - We will pass your kind comments onto John.

Classificada 5 em 5 estrelas

Fast response

Fast response, actioned query in timely manner.

4 de fevereiro de 2026
Opinião espontânea
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Resposta da Controlaccount

Thank you for taking the time to leave this feedback and your kind words.

Classificada 5 em 5 estrelas

They were easy to contact when I had a…

They were easy to contact when I had a dispute about an unpaid invoice.

On the webchat, Yusaf (employee code 551) helped me understand exactly what the payment was for, and patiently explained everything to me so that I was confident making the payment

30 de janeiro de 2026
Opinião espontânea
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Resposta da Controlaccount

Thank you for taking the time to leave this feedback - We will pass your kind comments onto Yusaf.

Classificada 5 em 5 estrelas

John was very helpful and fast to…

John was very helpful and fast to respond to my query

30 de janeiro de 2026
Opinião espontânea
logótipo da Controlaccount

Resposta da Controlaccount

Thank you for taking the time to leave this feedback - We will pass your kind comments onto John.

Classificada 5 em 5 estrelas

My issue was quickly solved thanks to…

My issue was quickly solved thanks to John! Contacted the team online, was transferred to him, in a minute ALL DONE. Very thankful

26 de janeiro de 2026
Opinião espontânea
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Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear that John was able to offer the assistance you needed.

Classificada 5 em 5 estrelas

The Web Advisor, John

The Web Advisor, John, responded very quickly to my request and handled everything in a highly professional and polite manner. The whole process was smooth and efficient. Excellent service.

23 de janeiro de 2026
Opinião espontânea
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Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear that John was able to offer the assistance you needed.

Classificada 5 em 5 estrelas

Fantastic member of the team showed…

Fantastic member of the team showed true resilience & empathy….

22 de janeiro de 2026
Opinião espontânea
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Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear !

Classificada 5 em 5 estrelas

Every question I asked today I was able…

Every question I asked today I was able to get a full and comprehensive response. Talked me through how and where I could find the information I was after.

22 de janeiro de 2026
Opinião espontânea
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Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear we were able to help.

Classificada 5 em 5 estrelas

Today

Today, I spoke to staff member Nabeel and he was incredibly helpful. I was quite anxious in sorting the details I had received by post but he was reassuring, professional and a pleasure to speak to.

Would like to express my thanks to him.

19 de janeiro de 2026
Opinião espontânea
logótipo da Controlaccount

Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear that Nabeel was able to help.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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