We visited Cookes after we had a frustrating and discouraging experience from an online company. We noticed immediately that at Cookes there were a number of staff ready to help. We explained that we... Ver mais
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We visited Cookes after we had a frustrating and discouraging experience from an online company. We noticed immediately that at Cookes there were a number of staff ready to help. We explained that we... Ver mais
A empresa respondeu
As soon as we stepped into the showroom, it felt relaxed as everything was so well set out. The staff that attended to us Wendy in the lounge chairs and David in Beds were very knowledgeable and cour... Ver mais
A empresa respondeu
Very good experience from start to finish. Sales staff had the right approach, making suggestions without being pushy and leaving us to think things over with no pressure. Delivery team (Alex, Phil an... Ver mais
A empresa respondeu
Ben was so helpful, showing us options and helping us to decide on what we wanted. Patient to a fault as I was being picky, but when you make a significant purchase you need to be sure. I like the i... Ver mais
A empresa respondeu
Welcome to our family-run business, where time-honored tradition meets modern innovation. For an impressive 75 years, we have been serving our customers, gaining invaluable insights into what truly matters to them. At our core, we take immense pride in offering impeccable craftsmanship, unmatched value, and furniture that transforms a house into a home. Prepare to embark on a global journey; we offer furniture from around the world - in an extensive range of styles from renowned brands that you can wholeheartedly trust. From timeless elegance to luxurious comfort, our handpicked selection guarantees to satisfy. But that's not all - we aim to provide unbeatable prices without compromising on quality. With our brand price promise, you can indulge in the confidence that you'll discover furniture of the highest quality at a guaranteed price match promise. Our inspirational showrooms, with expert advice from our Sales Specialists, will ensure your journey to finding your perfect furniture is an enjoyable experience. Visit us in-store and let us help you transform your living space into a masterpiece of comfort, style, and bliss.
28 Goosemoor Lane, B23 5PN, Birmingham, Reino Unido
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Always good service at Cookes. Staff very helpful and friendly and have good product knowledge nice deals to be had at sale time . Delivery boys also very helpful and friendly and on time .

Resposta da Cookes Furniture
We like buying our furniture from Cookes, they sell quality items and the whole experience from showroom to delivery is made easy, all staff are helpful and friendly.

Resposta da Cookes Furniture
Outstanding customer service, would be my first choice going forwards.

Resposta da Cookes Furniture
David was very knowledgeable regarding Vispring products that helped us make the right choices, thank you to him.

Resposta da Cookes Furniture
We were looking for a rug for our living room. Cookes has a great selection and once we'd chosen our rug a kind gentleman called David helped us complete the transaction and answered all our questions. There is a three week wait for the rug but fingers crossed it will be delivered on time and in good condition. A pleasant experience at Cookes!

Resposta da Cookes Furniture
Selection of items and superb staff knowledge
Wendy always remembers us and gives excellent welcome and service

Resposta da Cookes Furniture

Resposta da Cookes Furniture
As usual service was excellent with very helpful advice and information.

Resposta da Cookes Furniture

Resposta da Cookes Furniture
The assistant was very professional and friendly

Resposta da Cookes Furniture
As always, we had wonderful personal attention from two mature, knowledgeable, experienced sales staff. They didn’t hurry us or press us to go for something we weren’t really looking for. They pointed out all the special offers in the different pieces of furniture we looked at. Best of all, they didn’t call us ‘you guys’ !! As always, excellent service.

Resposta da Cookes Furniture
Very friendly and helpful staff . Beautiful showroom and relaxed atmosphere.

Resposta da Cookes Furniture

Resposta da Cookes Furniture
A good range of products to choose from with efficient and helpful staff

Resposta da Cookes Furniture
Recived the Sofa and chairs ahead of quoted delivery and the delivery team were excellent.
The standard of the chairs are good but the sofe did not live up to our expectations.
Creased cusions and gaps at the back of the seat cusions.
Great Shame

Resposta da Cookes Furniture
Large selection of beds to choose from. Helpful assistant who explained and guided us .

Resposta da Cookes Furniture
We were in the market for some pieces of Natuzzi furniture so we visited Cookes in Erdington a couple of weeks ago and were provided with product sheets and an approximate cost as we did not know then what fabric we wanted the furniture covered in. Chris who we saw was both very helpful and knowledgeable. We also decided to visit the Natuzzi store at junction 9 of the M6 for a comparison. Despite having a sale on and despite the "Design Consultant" we saw ringing his manger for the "special roadshow price" the same furniture was significantly more expensive than we had been quoted at Cookes! The "Design Consultant" would not provide an itemised price despite us asking three times for it. Each time he said that the cost was a "bundle price". It was like being sold double glazing from ten years ago! Naturally, we left the Natuzzi showroom and returned to Cookes. To assist us in deciding upon the fabric the assistant was able to generate AI images of the furniture in a number of our chosen fabrics. This was extremely helpful and the transaction was completed within an hour. It certainly pays to shop around and deal with staff who address any questions and are totally honest. Cookes Furniture has a vast selection of furniture and is very well set out. We have further furniture to buy and we will certainly be shopping again at Cookes. Thank you.

Resposta da Cookes Furniture
Great selection of different styles of furniture and showroom well laid out

Resposta da Cookes Furniture
The service we received from Anita was excellent.
Our experience from purchase to delivery was outstanding.
Would definitely recommend to others and return as a customer.
Thank you

Resposta da Cookes Furniture

Resposta da Cookes Furniture
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