This is not diy . Had to pay an ac company $350 to connect the lines because they needed to be vacuumed and the average diy’r can not do it. You either have to spend a few hundred dollars to buy a vac... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Just installed the ac unit I’m pretty handy so it was easy for my first time. Only problem I have was that the manual is somewhat misguided. The gauge wiring is indicated for the internal parts of the... Ver mais
All the online videos made it very easy to install. Everything works as advertised and I hope it lasts a long while. Going to purchase another one so send me a special promo code for a returning custo... Ver mais
A empresa respondeu
We ordered our new unit on a Tuesday afternoon, the unit arrived in two boxes the very next day. Installation was very clear. Plenty of videos to help with the process. The unit works very well and... Ver mais
A empresa respondeu
4,3
Excelente
37 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Mini installation
My a/c guy had a smooth build. Unit works great and wife is happy in her new She Shed.
10 de maio de 2026
Resposta da Cozeware
Hi Jean,
Thanks for sharing this.
We're so glad your A/C guy had a smooth installation and the unit is working great.
Thanks for choosing Cozeware. We're here if you ever need anything:
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
Cozeware Visio 12K
Only been running for right at a week. So far so good. Package was undamaged and price was good. All parts seem adequate. Flare fittings all looked good, and the rest of the install was smooth. Works as advertised.
8 de maio de 2026
Resposta da Cozeware
Hi Bryan,
Thank you for your feedback—we're truly happy to hear that our product has met your satisfaction!
So glad the Visio 12K is working as advertised. Please keep us posted as you continue using it, and don't hesitate to reach out if anything comes up:
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
If my husband is satisfied with your…
If my husband is satisfied with your product then it’s exactly what you said it would be.
7 de maio de 2026
Resposta da Cozeware
Hi Sharlen,
That means the world to us. Thank you for trusting Cozeware—and we're so glad your husband is happy with the product.
If anything comes up, we're just a click away:
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
We ordered our new unit on a Tuesday…
We ordered our new unit on a Tuesday afternoon, the unit arrived in two boxes the very next day. Installation was very clear. Plenty of videos to help with the process. The unit works very well and we plan to purchase another unit for our converted garage which is now living space.
6 de maio de 2026
Resposta da Cozeware
Hi Pina,
Thank you for this wonderful feedback! We're thrilled to hear your unit arrived so quickly, and it's working perfectly.
We look forward to helping you with the next unit for your garage conversion—just let us know when you're ready!
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
They sent unit fast as promised and was…
They sent unit fast as promised and was easy to install . The price was perfect
21 de abril de 2026
Resposta da Cozeware
Hi Mike,
Thanks for taking the time to share your experience. it means a lot.
Got questions later? You know where to find us:
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
They are taking care of an issue with a…
They are taking care of an issue with a damaged piece on the unit and I’m very happy with the customer service I’m receiving.
27 de abril de 2026
Resposta da Cozeware
Hi Danny,
Thank you for your kind words!
If you need anything further during the installation or setup, please don't hesitate to reach out:
https://www.cozeware.com/help
Thanks again for choosing Cozeware!
Best regards,
Cozeware Customer Service Team
Shipment arrived quickly
Shipment arrived quickly, Federal Express had a weather related delay in route, but it delivered before the stated delivery date.
26 de abril de 2026
Resposta da Cozeware
Hi Tim,
Thanks for sharing your experience. Even with a weather-related delay, we're glad to hear FedEx still got your order to you before the expected delivery date.
Appreciate your patience and understanding—and thank you for choosing Cozeware.
If you have any questions during setup, feel free to reach out:
https://www.cozeware.com/help
Cozeware Customer Service Team
Shipping list indicated a warranty card was shipped but was not.
Shipping list indicated a warranty card was included with the unit, but was not. Lot of double talk from a human agent who told me there is no such thing. Trying to get a document - of any kind - with warranty information for the unit I purchased.
2 de maio de 2026
Opinião espontânea
Easy setup
Easy setup, the only 2 things I had to buy is the bracket to mount the outside unit on, and the surge protector for the board, it wasn't recommended, but I installed it for peace of mind
24 de abril de 2026
Resposta da Cozeware
Hi Richard,
Thanks for sharing your experience.
We're glad the rest of the setup was easy for you. If anything else comes up, we're here to help:
https://www.cozeware.com/help
Thanks again for choosing Cozeware!
Cozeware Customer Service Team
Resposta da Cozeware
Hi Brent,
Thank you for your review and for choosing Cozeware.
Our outdoor unit comes precharged with refrigerant for the specified line set length. Once your lines are connected and vacuumed properly, simply open the valves to release the refrigerant.
If you have any questions during installation or about the unit itself, please reach out anytime:
https://www.cozeware.com/help
Thanks again for your honest feedback!
Cozeware Customer Service Team
I received all products On Time
I received all products On Time, as promised all parts were available. Installation was very simple, even though I got a heating air man to run a vacuum and hook up my refrigerant lines. I am very, very happy so far with the results.
16 de abril de 2026
Resposta da Cozeware
Hi Jimmy,
So glad to hear you're very, very happy! Thanks for sharing your experience and for trusting Cozeware.
If you ever need help down the road, feel free to reach out via:
https://www.cozeware.com/help
Cozeware Customer Service Team
Excellent product simple to install…
Excellent product simple to install very nice design and quality I’m happy overall
9 de abril de 2026
Resposta da Cozeware
Hi Ruben,
Thanks so much for your kind words! We’re thrilled you love the quality.
If you ever need help down the road, feel free to reach out via:
https://www.cozeware.com/help
Cozeware Customer Service Team
Resposta da Cozeware
Hi Seth,
Thanks so much—we’re glad the process and install were easy for you!
Cozeware Customer Service Team
Fast response when I had questions
Fast response when I had questions. Haven’t put the unit in yet. Hopefully in the next couple of weeks. Costumer service was great
7 de abril de 2026
Resposta da Cozeware
Hi Mike,
Thanks so much for your wonderful feedback! We’re happy to hear you had a great experience with our customer service—and we appreciate you sharing it with us.
If you have any questions when you install the unit, feel free to reach out via:
https://www.cozeware.com/help
Thank you!
Cozeware Customer Service Team
Resposta da Cozeware
Hi Jeff,
Thanks so much for your amazing feedback on our AC unit! We’re thrilled to hear you’re happy with it, and we really appreciate you taking the time to share your experience with others.
If you have any other inquiries, please feel free to contact us via
: https://www.cozeware.com/help
Thank you!
Cozeware Customer Service Team
Resposta da Cozeware
Hi Roland,
Thank you for the kind words about the shipping and installation! It’s great to know everything worked smoothly for you. We look forward to serving you again in the future!
Cozeware Customer Service Team
Great units easy to install Work as…
Great units easy to install Work as they should. I bought one installed. It made sure it was good and then I bought three more only issue I have is they didn’t disclose an international service assessment fee but other than that, they’re great units would definitely buy them again
27 de março de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.