The mugs are absolutely stunning! I love them so much. The products arrived quickly (to California, USA) and the service is amazing. I highly recommend Creative Irish Gifts...thank you for bringing be... Ver mais
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Leia as opiniões dos outros
The Aran sweater I received is soooooo scratchy. Rather like the wool of 40 years ago. I have received several wool gifts from friends and family, as well as those purchased by myself when visiting Ir... Ver mais
A empresa respondeu
I ordered the Celtic Garden Vine placemats. They are a great size, made of quality material and I'm so pleased they are even more beautiful than pictured. They arrived in perfect condition.
A empresa respondeu
this purchase was an anniversary gift. The package arrived quickly and in good condition,and my friends said they loved the Irish coffee glasses with the recipe on them.
A empresa respondeu
Informações sobre a empresa
- Loja de moda feminina
- Decoração e Design de Interiores
- Loja de lembranças
- Loja de artigos irlandeses
- Ourivesaria
- Loja de moda masculina
Escrito pela empresa
At Creative Irish Gifts, we are passionate about sharing the beauty of Irish heritage with customers around the world. We offer a carefully curated collection of authentic Irish gifts, Celtic jewelry, Aran knitwear, home décor, and traditional Irish products, sourced from trusted artisans and makers. Our goal is to provide exceptional customer service and a seamless shopping experience while helping our customers celebrate Ireland's rich culture and traditions with gifts that will be treasured for years to come. http://www.creativeirishgifts.com
Informações de contacto
55 South Street, Suite E, 10550, Mount Vernon, Estados Unidos da América
- 800-862-6518
- info@creativeirishgifts.com
- www.creativeirishgifts.com
4,4
Excelente
54 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Why do you sell things that are not…
Why do you sell things that are not Irish & so cheaply made. It’s an embarrassment to your company.
What I received was not Creative Irish!!! & that’s just wrong!!!
8 de julho de 2026
Resposta da Creative Irish Gifts
Thank you for taking the time to share your feedback. It is valuable to us and helps us improve both our product selection and the information we provide to our customers.
We understand how disappointing it can be to receive an item that doesn't match what you were hoping for. We offer a wide range of products at different price points to suit different budgets, and the quality and materials generally reflect the price of each item. We also work with a variety of suppliers, including many based in Ireland, while some products are manufactured elsewhere. We always aim to describe each product accurately so customers can make informed purchasing decisions.
We appreciate your comments and will continue working to ensure our product descriptions and selection meet our customers' expectations. Thank you for bringing your concerns to our attention.
I am trying to return the items but…
I am trying to return the items but customer service is not responding.
30 de junho de 2026
Resposta da Creative Irish Gifts
Thank you for bringing this to our attention, and we're sorry to hear about your experience. This is certainly not the level of service we aim to provide.
We reviewed your case and can confirm that your email was received on Sunday, July 19, and our team replied on Monday, July 20, the next business day. If you didn't receive our response, it's possible it was filtered into your spam or junk folder.
We're always happy to help with returns and would be glad to assist further if needed. If you still need assistance with your return, please don't hesitate to reach out. We'll be happy to help and ensure your request is resolved as quickly as possible.
I did not receive an answer to my…
I did not receive an answer to my email. Also, I followed you direction to return my purchase and have not heard if you that you have received it.
There is no phone number to call and speak with a human.
6 de julho de 2026
Resposta da Creative Irish Gifts
Thank you for bringing this to our attention. This is certainly not the level of service we aim to provide.
We reviewed our records and were unable to find any emails from you. While our customer service team responds to all inquiries, occasionally emails may be delayed or fail to reach us.
We also checked your return and can confirm that we received it and have processed your refund in accordance with our return policy. We apologize for any confusion regarding the status of your return and appreciate your patience throughout the process.
Thank you for your feedback, as it helps us continue improving our customer experience.
Was amazed at how quickly I rec’d order!
6 de julho de 2026
Resposta da Creative Irish Gifts
Thank you so much for your kind review! We're delighted to hear you were pleasantly surprised by how quickly your order arrived. We truly appreciate your support and hope you enjoy your purchase. We look forward to serving you again soon!
The availability of Irish blessing plaid hatthe product and the…
The availability of the product and the swiftness of receiving it.
6 de julho de 2026
Resposta da Creative Irish Gifts
Thank you for your wonderful review! We're so pleased to hear that you were happy with the availability of the product and the quick delivery. We truly appreciate your support and hope to have the pleasure of serving you again soon!
Great service and fast delivery
Great service and fast delivery. The products are beautiful.
30 de junho de 2026
Resposta da Creative Irish Gifts
Thank you so much for your wonderful review! We're delighted to hear that you were happy with our service, fast delivery, and the quality of our products. It means so much to us that you found them beautiful. We truly appreciate your support and look forward to serving you again soon!
Resposta da Creative Irish Gifts
Thank you so much for your lovely review! We're thrilled to hear that you love your teddy bear and that it arrived so quickly. We hope it brings lots of joy, and we truly appreciate your support. We look forward to serving you again soon!
Good product
Good product! Just what I was looking for and breakable items packed very well.
15 de junho de 2026
Resposta da Creative Irish Gifts
Thank you so much for your wonderful review! We're delighted to hear that you found exactly what you were looking for and that your fragile items arrived safely thanks to our careful packaging. We truly appreciate your support and look forward to serving you again soon!
reative Irish Gifts has always been…
Creative Irish Gifts has always been great company to deal with. Items always arrive in timely manner and never had to return.
22 de junho de 2026
Resposta da Creative Irish Gifts
Thank you so much for your wonderful review and for your continued trust in Creative Irish Gifts! We're delighted to hear that you've consistently had a positive experience with us and that your orders have always arrived promptly. Your kind words and loyal support mean so much to our team. We truly appreciate you and look forward to serving you again for many years to come!
Great items!
16 de junho de 2026
Resposta da Creative Irish Gifts
Thank you so much for your great review! We're delighted to hear that you enjoyed your purchase. We truly appreciate your support and hope to welcome you back to Creative Irish Gifts again soon!
Delivered with care and I absolutely…
Delivered with care and I absolutely love the Irish mugs! Thank you.
12 de junho de 2026
Resposta da Creative Irish Gifts
Thank you so much for your lovely review! We're thrilled to hear that your order arrived safely and that you absolutely love your Irish mugs. Your kind words truly mean a lot to us. Thank you for your support, and we look forward to serving you again soon!
Getting it before Christmas!😊
11 de junho de 2026
Resposta da Creative Irish Gifts
Thank you so much for your kind review! We're delighted to hear that your order arrived in time and met your expectations. We truly appreciate your support and are so glad we could be part of your shopping experience. We look forward to serving you again soon!
The mugs were beautiful!!
I ordered several coffee mugs. They were all beautiful. They were packaged very well so nothing arrived broken.
1 de junho de 2026
Resposta da Creative Irish Gifts
Thank you so much for your wonderful review! We're delighted to hear that you loved your coffee mugs and that they arrived safely thanks to our careful packaging. It means so much to us that everything reached you in perfect condition. We truly appreciate your support and look forward to serving you again soon!
Love the bulbs
Love the bulbs, can hardly wait to give them for Christmas presents! They are beautiful
10 de junho de 2026
Resposta da Creative Irish Gifts
Thank you so much for your lovely review! We're delighted to hear that you love the ornaments and think they're beautiful. We hope they'll make wonderful Christmas gifts when the time comes! Thank you for your support, and we look forward to serving you again.
It was worth the wait
The shirt finally became available again!! I ordered asap so it wouldn’t go out of stock. Thanks
27 de maio de 2026
Resposta da Creative Irish Gifts
Thank you so much for your wonderful review! We're so happy you were able to get the shirt you wanted once it was back in stock. We hope you love wearing it! Thank you for your support, and we look forward to serving you again soon.
The Aran sweater I received is scratchy.
The Aran sweater I received is soooooo scratchy. Rather like the wool of 40 years ago. I have received several wool gifts from friends and family, as well as those purchased by myself when visiting Ireland (clothes, throws/blankets, shawls etc) in the last 20 years and the wool has been beautifully soft, so I'm confused. I gave it 3 stars because it's a pretty design and I'll try wearing it with a cashmere turtleneck underneath.
1 de junho de 2026
Resposta da Creative Irish Gifts
Thank you for taking the time to share your feedback. We're sorry to hear that the sweater wasn't as soft as you were expecting. We understand your disappointment, especially given your previous experience with Irish wool products.
We're glad to hear that you like the design, and we truly appreciate your honest comments. If there's anything we can do to help or if you'd like us to look into your concerns further, please don't hesitate to contact our Customer Service team. We value your feedback and hope to have the opportunity to serve you again in the future.
So frustrating and ridiculous
So frustrating and ridiculous. Finally, I receive an email that there are no return authorizations: customers are to address their own return package. However, CIG/Trustpilot had just responded that they are sorry for the slowness of their return authorizations!! Yesterday, I returned the sweater that was too large in my self-addressed package, UPS charged $16.97 to return the sweater. The CIG return process needs to be improved, it is completely substandard.
21 de maio de 2026
Resposta da Creative Irish Gifts
We appreciate you bringing your concerns to our attention. Your feedback is valuable, and we are actively working to improve our communication and response times to ensure a smoother, more consistent return experience for all of our customers.
We sincerely apologize for the confusion and frustration you experienced during your return. As outlined in our return policy, customers are responsible for return shipping costs unless the item is incorrect, damaged, or the return is the result of an error on our part. In those cases, we are happy to provide a prepaid return label at no cost to the customer.
Thank you again for your patience and for giving us the opportunity to improve.
Beautiful gift to myself.
My tea pot and cup look as good as it did in the picture. Love the design and it’s well made. I haven’t tried the breakfast tea yet since I still have some that I brought over from Ireland. Also I was very impressed on how well it was packaged for shipping. They could have dropped the box from a 5 story building and I don’t think anything would have broken. Good job.
29 de maio de 2026
Resposta da Creative Irish Gifts
Thank you so much for your thoughtful review! We're delighted to hear that your teapot and cup were just as you expected and that you love the design and quality. It's also wonderful to know that our careful packaging made such a great impression - we take great care to ensure every order arrives safely.
We hope you enjoy the Irish Breakfast Tea when you have the chance to try it, and we truly appreciate your kind words and support. We look forward to serving you again soon!
I got the items I ordered in a timely…
I got the items I ordered in a timely fashion.
27 de maio de 2026
Resposta da Creative Irish Gifts
Thank you so much for your kind review! We're delighted to hear that your order arrived promptly. We truly appreciate your support and are grateful you chose Creative Irish Gifts. We look forward to serving you again soon!
Fast delivery
Fast delivery. Watch was just as described. Will definitely buy from you again.
27 de maio de 2026
Resposta da Creative Irish Gifts
Thank you so much for your wonderful review! We're delighted to hear that your watch arrived quickly and was exactly as described. It means so much to us that you'd choose to shop with us again. We truly appreciate your support and look forward to serving you again soon!
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