CreditFix  Opiniões 

It worth a star but you have to put one! If you put your trust un this pathetic company God help you! They lie mislead and take money from you that you don’t have! After my previous review I had a message and was asked for more information as they wanted to help me! That’s an absolute fabrication! To date five months on they still are lying and ignoring my repeated requests for assistance ! And telling me I’m in breach of my contract( I’m not) I have now contacted the financial ombudsman and was told I need some information from the company who is dealing with my IVA. Yesterday I spoke to three different people who couldn’t give me the information for some unknown reason! So I’m absolutely fed up with this I have sent over 40 emails with requests made by Creditfix and yet they have failed on every level of incompetence and today I received an email regarding someone’s IVA which I will tell you it wasn’t my IVA it wasn’t even my name and it wasn’t my IVA number! Disgusting if I were you take your chances with your creditors you would be better off! I’m now reporting them to the financial ombudsman for failure on every level disgusting company stay well clear!!!!

Absolutely disgusting service . The worst in the world. I finished an agreement last month. Last week they took £100 out my account admin error again. Caused me to go overdrawn. Tried ringing numerous times . Kept getting cut off midway through phone call. Not once did anyone ring me back . E mailed over 8 times now and not one reply. They credit fix are rude disgusting and do not care about Anyones plight or circumstances.I am taking this further I am complaining to trading standards tge lot. Nil out of 10 fir 7 years they have been terrible. Mistake after mistake. Customer service is atrocious . Dion michael

Words cannot describe the distress this company is causing me! I thought it was supposed to alleviate debt stress NOT add to it!! I have been paying since 2019 and never missed, I have to give up nursing for mental health reasons and now earn minimum wage and they are persecuting me! I genuinely can’t cope any more

Discraceful and corrupt. They do not help and pocket everything. One day their profit will be exposed.

Please please don’t use this company absolutely pathetic lie after lie promise after promise still owed over £1100 from them taking it out in 1 lump sum 9 months after Iva finished still after 15 weeks of waiting still no moneys returned

They threw an extra 14 months onto the end of my IVA (should have been 10 for repayment breaks) and have increased my husband's to 88 payments left (he started at 60 and has had 6 breaks!) Customer service is absolutely disgusting, no, non-existent. They ignore your emails or respond generically with information unrelated to the questions you ask. You can't get a straight answer from anyone. I submitted my annual review as I have every year but they keep pestering me to submit my annual review, no amount of "I have done it already but here it is again" are clear enough for them. Don't bother, sort out your own repayment plans with your creditors directly.

Totally shocked at how inefficient and crooked they are I cannot wait to be rid of them.

SCAM COMPANY - AVOID AT ALL COSTS

Evil as can be, they prey on people in a bad situation and rip them off for the rest of their life.

You might be in a bad place now, they will present themselves as the way out. DO NOT be fooled like I was

Carefull they are scam company Creditfix is stealing money from people, I was on IVA, paid over 2000 for them when stopped cause is not ad up. After they terminated my IVA found out all the money paid in goes to them as fees for company... All massive scam they never pay your creditors whatever you pay is goes to them..

Had to give 1 star even though it is in no way warrantied. This company has for the last 2 and a half years taken my money and not a single penny has gone to my crediors. They have increased my payments by more than 200%.
The main reason for my discontent with this company though is the fact that on numerous occasions they have been informed of my status as a bankrupt. This was done in April 21. They still insist on calling,emailing and sending threatening letters on at least a weekly basis.
Each time they make out that I am lying even though I have recorded an saved several of these conversations. And then when they realise that they are wrong i suddenly get cut off. This company it full of theives and liars. Please dont get involved with them for your own peace of mind and sanity

There is no option to give less than one star. Creditfix is appalling do not use . I started in August 2020 and to date I dont have an opening balance of what i owe my creditors. The balances they gave me are totally wrong and I have told them this . They apologise and then send out an out dated list again . My first yearly review they increased my payments even though my outgoings have gone up. I was awarded a PPI which they claimed thats fine as it goes towards my debt . Only to find after a year of paying 2k they have paid my creditors £147 . When I called the first time I spoke to a English based company now I speak to people in Mauritius who don't understand. I still at a loss on how they can calculate what I need to pay unless they have the correct starting figure. 8 emails and I have had numerous angry calls with them and still no correct figure. I am on the verge of cancelling this IVA as I took it out when I was at my lowest and this company has taken advantage and honestly feel I've been conned . I am expecting another PPI windfall which will go to them this in actual fact clear my debt of 6k. They make money out of people's misery. Please don't use them

Credit fix is a disgrace they try to take unauthorised money from your bank account
You ring them and they cut you off
They are thieves and to sneakily take money during a pandemic when you don’t notice it
Is a very low thing to do
They need investigating by the police
The Barclays fraud team has now got involved

Avoid at all costs no interest in your financial struggles
Left with no car for work until my son stepped in don”t care about any extra outgoing that crop up or health conditions I’m off work struggling to wash and dress myself can’t drive at moment awaiting second surgery for fracture to arms and elbows so paying for extra support at home
My IVA was taken out mid December and going into my last year to get a letter this morning that my annual review is late and threats to cancel my IVA in its last year which is the six year as I was going ahead with a five year on the day the IVA was approved they waited until 4pm to agree knowing bailiff would be coming that night this is when it was extended to six years at this point so backed into a corner im now going into my sixth year and now they are looking for ways to fail it with the annual review

I have tried 10 times to get through to Customer Service each time I get a recorded message saying all agents are on a call and will be with you shortly. After holding for 5mins at my cost I hung up and called again each time explaining that no one the operator was transferring me to was picking up and that I needed to speak to someone as more was going out of my account than was originally agreed. In all there correspondence they ask you to contact them URGENTLY to notify them of changes, I am desperately doing my best to with no joy. This is appalling Customer Service if I owed them they would be hounding me with calls. I AM NOT IMPRESSED.

DO NOT even think about choosing Creditfix. If you think you have a hard time with your creditors, you will be worse off with these guys. 80% of them barely speaks English and be aware of their annual review! Every year you will have to provide them with a detailed overview of EVERYTHING you spend your money on, down to the penny.

3 and a half years ago I signed up with these with debts of 7.4k.i was paying 113 pm and then 155....thought they were OK,until my dad died in June and left me a bit of money in his will...as there's a clause in the contract about declaring it,I thought ok,I've paid 5k,so I rang them up,said I'd pay it off...the guy said 3.3 k....then when I phoned them up again another woman said I could carry on paying off monthly,then I got another guy telling me it was 9.4k...I had arguments with him saying how does a 7.4 k debts become a 9.4 debt after paying off 5k??? They are insisting it is,so I've contacted the financial ombudsmen, c a b,insolvency thing on gov.co,etc.....I was told to tell them what I'm telling you and to terminate my iva with them...I know I will have my creditors back on my case,but they've kept over 3k for themselves as they've only paid 1k off and 700 is waiting to be paid...the whole idea of an iva is to help you,not themselves,so I want a refund.the refund can pay a couple of those bills off.i won't tolerate being conned .I'm going to hide my money from them too...I've heard horror story after horror story about them,so if you're thinking of going with them,then just DONT..they are liars,incompetent,money greedy scammers

Incompetent a disgrace to the industry avoid this Company at all costs they will not help you but they will stress you out these guys are worse than the loansharks and it’s only a matter of time before they end up on an IV themselves remember the people what work for this company arrogant nasty individuals who don’t really care what happens to you and how much they will take from you although when you’re signing up the staff couldn’t be any nicer to you total disgrace and embarrassment and they’re are embarrassment to their families total scam

I got and IVA through them 2 years ago worst mistake I ever made ....I was fortunate enough to be left money to clear my IVA through a will so I did ....its now been 6 months since I made a payment in full and they still haven't paid my creditors or closed my account ...I will be seeking legal action

Not all information is always given, they have terrible customer service, I have paid up to £6000 in saving and the procedure has been close to abysmal. Only after attempting to clear my account and leave the service did they surprise me with a 6 years notice that my account may be affected. One of the staff Yuisha made this known to me today, however if this is the case why would I have used your service in the first place. AVOID AT ALL COSTS!

If only i could give a negative star. Please please please stay away from these liars! They are money hungry monsters who charged me a whopping fee! I could have gone through other options but i didn't know and they didn't tell me. They just wanted me on an IVA plan that i am stuck with for 5 years. My family is struggling and they have made a huge fee and commission from me - i only wish i read more reviews but i was so nervous with all my debts.