I sent multiple emails and tried to contact l, and credit verify claimed that my emails were not received. I finally got through to someone on the phone, and received a cancel confirmation. I request... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I’m having a difficult time canceling this service. I have tried repeatedly and they continue to take money out of my account. I am at a loss of what to do
A empresa respondeu
Update!! January 30th 2026. PayPal informed me they are going to investigate this shady operation, and ban them if they are found to violate the rules. I'm 100% confident they will. YEAH!!... Ver mais
A empresa respondeu
Was advertised a free credit check with a $1 hold to verify my identity, then a week later I got hit with a surprise $35 charge. Tried to contact them on their contact form and I was ignored. I had t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Credit Verify is trusted by lenders and other financial Institutions to provide accurate and approved credit profile information.
Informações de contacto
1159 - 38016 Cleveland Ave., V8B 0A8, Squamish, Canadá
- 866-899-3175
- Hello@creditverify.ca
- www.creditverify.ca
1,2
Muito mau
403 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
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Hi guys this happened with Me They are…
Hi guys this happened with Me They are scammers ....they are misleading and charged my card ...and denied refund on call ... Can I dispute the charge through my card ??
14 de fevereiro de 2024
Opinião espontânea
Resposta da Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Scam
This is a scam. They charge you for extra features within the 7 day free trial and then automatically start charging you the monthly subscription fee.
31 de janeiro de 2024
Opinião espontânea
Resposta da Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Fraudulent Charges
You have charged my account NUMEROUS TIMES despite me requesting you cancel my account since December of 2023. I have tried calling your billing team multiple times but I receive the same message saying your office is closed for the New Year holiday. It is now January 31st and I am still receiving the SAME MESSAGE. I have emailed and attempted to reach out multiple times on your website and I have not heard a single thing back. Refund me for my most recent payment and cancel my account and I will leave you alone. What you are doing is FRAUD.
31 de janeiro de 2024
Opinião espontânea
Resposta da Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Legitimate thieves, Stay Away from them .
I was trying to apply for a loan when this company was suggested. It was like just sign up for a small fee for credit monitoring , which I naively did without reading the fingerprint . There you go , they went ahead , charged me $9.50 and then within 2 days , they charged additional $35 to my credit card within just few days . Sounds like an hungry company looking to take an every dime on people hands. I called to ask for a refund , they refused to refund my credit for $45 bugs. This guys are predators , they are nothing but frauders. Any company that doesn’t refund clients when they are not can’t be trusted by public. STAY AWAY FROM THIS COMPANY!!!!!!!.
25 de janeiro de 2024
Opinião espontânea
Resposta da Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Scammers charged my card numerous times…
Scammers charged my card numerous times AVOID AT ALL COSTS they are absolutely useless
25 de janeiro de 2024
Opinião espontânea
Resposta da Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
I would never would of signed up for…
I would never would of signed up for this program, but I was applying for a loan and I had to sign up in order to continue with the loan application. I should of stopped there. I feel duped and taken advantage of. I never heard back about the loan and there was no way to contact the loan company. I called today and explained what had happened and they refused to give me a refund for the thirty some dollars that they took from my account.
22 de janeiro de 2024
Opinião espontânea
Resposta da Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
I CANT GO BELOW ONE STAR
I CANT GO BELOW ONE STAR
This worthless organization is nothing more than a scam Imagine wanting to check your credit score, and then least worthless cockroaches, crawl in and steal 30 bucks a month be careful people. This thing is a PIGS are a joke.
13 de janeiro de 2024
Opinião espontânea
Resposta da Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Paid the $1 trial
Paid the $1 trial, then cancelled the membership within the hour and still got hit with a $34.95 membership. Finally got a hold of someone and they offered me 5% of the money they took from my account, and after a a bit they said they’d give me half of the money back. Will I see the refund? I’m honestly not going to hold my breath. These bottom feeders obviously make their living scamming folks.
8 de janeiro de 2024
Opinião espontânea
Resposta da Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
I never signed up for a subscription
I never signed up for a subscription. I have called to cancel three times and get the run around. They hide behind twisting the law to scam people in need during these hard times from researching the criminal business. After cancelling first when I received an email in august for a subscription I didn’t sign up for. I was told in email they would cancel it, only to then be told after I was charged I need to call to confirm cancellation. Again for a fraudulent use of my information.
7 de agosto de 2023
Opinião espontânea
Resposta da Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
SCAM AND PETTY TOO!!!!
I never give reviews for companies, but this is gonna be my first because y'all got in my deepest nerve today. If there's a way to give 0 star, I would! I called Credit verify on Nov 29th to cancel my subscription, they agreed! They sent me a confirmation email stating that they've cancelled my account on that day, only to get charged $34.95 today (Dec 20) again! I called them and they said "oh we have a company policy to refund just 25% but because you called in Nov to cancel, we'll give you a 75% refund." That there is total bullocks! That there is 100% your company's fault! I have all records! Your company failed to deactivate my account as I sternly requested, and you have the guts to talk about company policy?? What about implying a new policy that states "We'll cancel/deactivate client accounts as soon as they ask, without trying to sell ridiculous 'benefits' to them in order to convince them to stay"?? Y'all better send my $34.95 back to my account immediately!!! Scammers! Y'all want to be petty? I'll show you what petty is. I've got enough time(obviously). Your customer service claiming not to hear me on the phone while I can hear them all in the background giggling. Lawd Fada! If I don't get my money ASAP, I'm coming back here to leave another review. Nonsense!
20 de dezembro de 2023
Opinião espontânea
Resposta da Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Scam Company
Signed up for a free one-week trial. Charged me 9.95 without authorization. I have been trying to cancel my subscription and no one answers the phone. There's no way to cancel online. Just a straight-up scam.
19 de dezembro de 2023
Opinião espontânea
Resposta da Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
SCAM COMPANY
I signed up for a dollar charge only to be deducted $34.95 every month. I've called several times to cancel the ghost subscription but no one in their office picks up my call.
Please cancel the subscription and refund my hard earned money
9 de dezembro de 2023
Opinião espontânea
Resposta da Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Insanely fraudulent
This company is a major scam!!! I cancelled right away after signing up. That wasn't enough - the website says you must call the company to cancel! I called multiple times to no avail. They charged my account over $279.57 over the past 8 months!! I have a family to feed and work minimum wage; this is outrageous.
STAY AWAY!!
The website is disingenuous. They are predators! I will be contacting my bank and informing them of this fraudulent company.
Edit: December 4th, 2023: I signed up for a dollar for one week and cancelled on the site due to not needing the service - charges were still made to my account monthly. I called the service today and they basically laughed, stating they cannot do anything for me. $279! I did not use the service, and I had it cancelled the same week. Credit Verify: you should be ashamed. I need my money returned in the full amount of $279.57. Not just the one month. Ridiculous.
December 14/2023 Update: Still did not receive a full refund and the manager stopped emailing me. Do not trust this company. Many people have been scammed. They aren't a real company; it's purely fraudulent. Stay away.
30 de novembro de 2023
Opinião espontânea
Resposta da Credit Verify
Dear Steven,
Firstly, I want to express my sincere apologies for the inconvenience you've experienced, and I appreciate you bringing this matter to our attention.
Your account has been cancelled today and a refund of $34.95 has been made.
Your feedback is valuable, and I assure you that we take it seriously.
Please share with me more information about how you subscribed to our website, how and when you requested cancellation (inclusive phone number used and email address used) so I can get more details and discuss internally your situation and see exactly how the total amount mentioned by you has been charged. As already I mentioned I was able to refund the last amount that was charged.
Thank you for your time and consideration.
Customer Support Team
SCAM!!
I would like the last two months of charges refunded! On September 7th, the credit verify team responded on here that they were cancelling my account and refunding me, yet I’ve been charged $70 since!! I now have to cancel my CC! This is ridiculous! When I call the number provided, it hangs up on me! SCAM!!
23 de novembro de 2023
Opinião espontânea
Resposta da Credit Verify
Dear Michelle,
My name is Andrei Damascan - I am Operations Manager / Credit Verify.
My VP Carla called you and left you a voicemail.
Firstly, I want to express my sincere apologies for the inconvenience you've experienced, and I appreciate you bringing this matter to our attention. Your account has been cancelled and I just refund $70 as you requested.
I understand the frustration you've expressed regarding the cancellation process and subsequent charges. Your feedback is valuable, and I assure you that we take it seriously.
While I understand the frustration this may have caused, I want to assure you that your experience is not reflective of the high standards we strive to maintain. In light of this, I kindly ask if you would consider updating your review based on the actions we've taken to address your concerns.
Thank you for your time and consideration.
--
Andrei Damascan | Operations Manager
Credique LLC
adamascan@credique.com
Hi well it's me again..had a…
Hi well it's me again..had a stroke..but finally able to respond to ..CREDIT VERIFY..letter telling you all that....they sent me the refund😅😅..they owed me 700$..my "generous" refund was for 4 months..HA!
LESS THAN 100$ ..When they finally answered my call..the response went like this..
"Since we've given you..
*A refund..(not *The refund), your account has been closed..SO...NO THEY DID NOT GIVE ME " THE" MONEY THEY OWE ME..
96$ NOT 700$ as they would like YOU all to believe...IF YOU SEE THAT NAME.CREDIT VERIFY .ANYWHERE ON LINE.
DO NOT click on them..they are a SCAM.. every review for CREDIT VERIFY on Trust Pilot is a Testament to these cruel people and their nasty scam..**If your bored you can read more disgusted folks on " SITE STABBER"
"REDDITT" ECT. Basically this so called company really doesn't exist..it provides no service..they have no office..no physical building.. I did read recently that their new digs are in Squamish B.C. Canada..WHAT?? Never heard of it?? WELL, that's the whole point...isn't it...The good people of this beautiful little town far up in the mountains of British Columbia Canada..It has a very large FIRST NATIONS population..their family's have been living there for generations..they are proud of their heritage and don't deserve to have their town being advertised as the place a SCAM such as this Credit Verity does their business!! AND..THEIR TOWN'S NAME IS NOW AFFILIATED with these unscrupulous people..online all over the world....
UNFORTUNATELY
Squamish Residents probably don't even know because credit verify doesn't actually have an official building..
Things must have got pretty heated up for them to move their pretend office in California to a tiny little town in Canada...they may find that Canadians don't put up with this kind of nonsense..And the folks in Squamish will not have the name of their lovely town being dragged thru credit verify's garbage!!
6 de novembro de 2023
Opinião espontânea
This is the worst company to…
This is the worstcompany to deal with verify unprofessional and taking money out of hard working people for credit reports they can not provide.. hope you guys get caught for stealing from people you trash bags
30 de outubro de 2023
Opinião espontânea
Fraudulent company
Fraudulent company. They get your banking information from a third-party lender. They attempted to take $18.99 seven times from my account which created numerous nonsufficient fund fees. They will not credit me back. They owe me $402 and99. I am going to the Canadian ombudsman. They will be made to pay me back legally that way. Stay away from these guys. If you see anything on your account put a stop payment on it immediately. A scam company that has not been in business very long. Might also go under River Pack limited.
15 de outubro de 2023
Opinião espontânea
Scammers
Scammers. Big time. Iam calling them everyday since 2 weeks. And in total from 5 months to cancel my subscription. They say on call they have cancelled and deduct $34.95 from my account every month. I can't afford this. Please if someone can help, we can do something against them.
15 de outubro de 2023
Opinião espontânea
This is a SCAM. Subscription not Canceled
I called to cancel my subscription a day after I signed up and added my debit card in error. Got an email that my subscription has been canceled. But why do I login and still see my card details there? I am not comfortable with that. I want my account and all my details deleted from the system.
5 de outubro de 2023
Opinião espontânea
Resposta da Credit Verify
Dear Christie ,
My name is Andrei Damascan - I am Operations Manager / Credit Verify.
Firstly, I want to express my sincere apologies for the inconvenience you've experienced, and I appreciate you bringing this matter to our attention. Your account was cancelled on 10/05/2023. Please let me know if all is in order now.
Your feedback is valuable, and I assure you that we take it seriously.
While I understand the frustration this may have caused, I want to assure you that your experience is not reflective of the high standards we strive to maintain. In light of this, I kindly ask if you would consider updating your review based on the actions we've taken to address your concerns.
Thank you for your time and consideration.
Andrei Damascan | Operations Manager
Credique LLC
adamascan@credique.com
Not even a 1 star
Not even a 1 star. I have been having $34.95 coming out of my account for several months now. I don’t know what it is, who it is, but I know I didn’t sign up for it. I’m on disability there for I’m on a fixed income… I can’t afford to be throwing away $35 a month. No one has helped nor cancelled/refunded me after several attempts at making contact. This is actually literally affecting my life.
What a joke!!! You give me 2 days to reply to a silly email requesting more info as to why I’m having an issue with you guys withdrawing money from my account that is an absurdly inflated amount of what it was initially quoted as being a one time thing. I don’t know what more and how much more details you guys need explained, or given to you to understand the situation.
I signed up for your service and was told it was a one time fee of $2.99 and since then I have been charged $34.95 every month which is absurd. I don’t need the service I’ve cancelled the service. I called and requested cancelling the service whereas I have been told it would be done and it has not been. I am on a fixed income being on long-term disability. I don’t know how much more information you guys need from me to understand.
31 de agosto de 2023
Opinião espontânea
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