Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I sent multiple emails and tried to contact l, and credit verify claimed that my emails were not received. I finally got through to someone on the phone, and received a cancel confirmation. I request... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I’m having a difficult time canceling this service. I have tried repeatedly and they continue to take money out of my account. I am at a loss of what to do

A empresa respondeu

Classificada 1 em 5 estrelas

Update!! January 30th 2026. PayPal informed me they are going to investigate this shady operation, and ban them if they are found to violate the rules. I'm 100% confident they will. YEAH!!... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Was advertised a free credit check with a $1 hold to verify my identity, then a week later I got hit with a surprise $35 charge. Tried to contact them on their contact form and I was ignored. I had t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de crédito

Escrito pela empresa

Credit Verify is trusted by lenders and other financial Institutions to provide accurate and approved credit profile information.


Informações de contacto

1,2

Muito mau

TrustScore: 1 em 5

403 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

The $Charge$ you right after you sign…

The $Charge$ you right after you sign up with them using your email, followed by a really long email saying nothing but at the very bottom: "You are subscribed to our membership with 7 days free trial... " I could have lost so much $ if I didn't go verify their business and reviews online.

25 de julho de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify

Dear Xenon SSilicon,

We are sorry for the experience you had with our company. Upon checking our system, we see that you called last 07/26/23 and we assisted you in canceling your account. To confirm, there will be no further charges from us in the future.

Should you have any questions or need further assistance, please contact our customer care at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.

Regards,
Customer Care

Credit Verify

Classificada 1 em 5 estrelas

Big regret and a total no no.

Was curious before and I wanted to check it out, totally regret the decision. The 7 day trial is not helpful at all as I tried contacting on my last day but it takes ages for someone to actually answer. Then I was too late.

I have been wondering where my money was going for the past couple of months. I checked my statements and I saw that you guys are charging me 40 dollars every month? For what? Staff parties? Outrageous for a site that checks credit. I am working 6 days a week and the only time I had a phone call was yesterday. I had to wait 2 whole hours till I got tired and made a virtual email just to contact whoever is available. So far you guys owe me more than 120 dollars..

This site deserves a lawsuit. I hope no one else falls for this joke.

1 de março de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify

Dear Chris LB,

Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Classificada 1 em 5 estrelas

Charged me a monthly fee without me knowing, call to cancel practice is also illegal under FTC since 2018!

I just encountered this website and noticed many people talking about how they have been charged a monthly fee without any notice. I thought it was not the case for me but I just checked my bank statements and same thing! I have been charged $35/month for the past few months (totaled up to $210) without even knowing! Normally companies would always provide an email receipt of a subscription, but I never received any of that during the months this company charged me. Their company ID under POS system is also protected (IDPROTECT.CO). I found out that calling to cancel is an illegal practice in all 50 states, which has been enforced by the FTC since 2018. I think it is also illegal to be only providing all the monthly fee information at the bottom of an email, as that is not considered to be fully transparent and openly informing the consumers that they will be charged with this fee and how the cancellation process works. Although I am in Canada, this company was originally from Santa Monica, California, as their Terms and Conditions state to send them a mail to the Santa Monica location to continue with the cancelling process should phone option not be preferred. I will try to give them a call tomorrow morning and hopefully have my membership cancelled, my card profile removed, my account possibly deleted, and most importantly, a full refund from January until June (~$210).

9 de julho de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify

Dear Jenny D,

Please call our customer service line at 1-866-899-3175 between 10 am-6 pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Classificada 1 em 5 estrelas

Scam. Avoid. Lawyer could be involved.

This company tells you they charge you 1$ to check your credit. (In very fine print) meanwhile they charged me 10$ the first time. I was unable to cancel before the 30$ monthly subscription fee was deducted from my account. I will try to contact them again on Monday and see what they’re going to do. If they don’t reply I’ll be filing a dispute with my bank. Thankfully with all these complaints there’s enough grounds for a class action and my best friend happens to be a corporate lawyer so this could be a very fun time for all of us! Looking forward to hearing from this scam of a company.

2 de julho de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify

Dear Spencer Bryant,

Please call our customer service line at 1-866-899-3175 between 10 am-6 pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Classificada 1 em 5 estrelas

i smell class action lawsuit

i smell class action lawsuit
i can't believe i was charged 40+ dollars per month by this company. and I'm not currently located in Canada so can't call the number. This website is a scam. Avoid.

hey creditverify, by replying to this message you agree to pay me $99999 per month

8 de julho de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify

Hi Yanlun Zhang,

Thank you for contacting Customer Care.

This email is to inform you that your account has been successfully canceled as of 07/08/2023, a refund has been processed today, 07/10/2023, and would require 7–10 business days to reflect in your bank account.

To confirm, there will be no further charges or shipments from us in the future.

Should you have any questions or need further assistance, please contact our Customer Care at 1-866-899-3175 and one of our Customer Care Representatives will be happy to assist you.

We are open from Monday to Friday from 10:00 AM to 6:00 PM EST.

Regards,
Customer Care

Classificada 1 em 5 estrelas

Not canceling my account

I have tried since Feb to cancel my account. They either can't find my account or say that it has been canceled. I want my $174 back that I have been charged since then. $34.95 each month.

14 de fevereiro de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify


Daniella Fiorino,

We are sorry for the experience you had with our company. To make this right, we have gone ahead and processed your account cancellation. To confirm, there will be no further charges from us in the future. As a courtesy, we process a full refund that will be credited to your bank account in 7-10 business days

Should you have any questions or need further assistance, please contact our customer care department at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.

Regards,
Customer Care

Classificada 1 em 5 estrelas

Try to cancel, call gets dropped! Sent multiple emails- still taking money. Avoid this company!!

It is infuriating! Very hard to cancel any subscriptions. The website hasn’t worked on my end yet, so didnt even see what the $1 trial was supposed to show, just errors!

No way to cancel online. Anytime I call, just silence. I’ve sent emails. Left messages. Wasn’t rude in any to be ignored! Starting in April $34.95 has been coming out of my KOHO account. Even have them looking into ways to try to stop payments.

Please, I ask again, cancel my subscription & refund the $105.85 (so far, in just those months!) you have taken from me.

1 de julho de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify

Dear Melissa Burton,

We are sorry for the experience you had with our company. To make this right, we have gone ahead and processed your account cancellation. To confirm, there will be no further charges from us in the future. As a courtesy, we process a refund that will be credited to your bank account in 7-10 business days

Should you have any questions or need further assistance, please contact our customer care department at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.

Regards,
Customer Care

Classificada 1 em 5 estrelas

Scam website

I tried this website on a free trial only to have them charge my credit card. After 3 phone calls of them just hanging up I finally got through to someone only for them to say they were not going to refund my credit card. Only after threatening to call my bank and report them to the better business bureau did they agree to refund. While their services seem good I will never use them for their scammy practice of charging for their “free” trial

23 de junho de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify

Dear Amy Fuentes,

We are sorry for the experience you had with our company. As a courtesy, we process a refund that will be credited to your bank account in 7-10 business days

Should you have any questions or need further assistance, please contact our customer care department at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.

Regards,
Customer Care

Classificada 1 em 5 estrelas

Ridiculous business

Quite a brutal service they run, I don’t ever remember agreeing to sign up for a monthly 40 dollar service. Needed to call to cancel, ridiculous. Would not recommend.

23 de junho de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify

Thank you for contacting Customer Care,

This email is to inform you that your account has been successfully canceled as of 06/23/2023. To confirm, there will be no further charges or shipments from us in the future.

Should you have any questions or need further assistance, please contact our Customer Care at 1-866-899-3175 and one of our Customer Care Representatives will be happy to assist you.

We are open from Monday to Friday from 10 AM - 6 PM EST.

Regards,
Customer Care

Classificada 1 em 5 estrelas

Don't approach this website!

Don't approach this website!! They do not pick up the phone to cancel the subscription! Worst customer service!

22 de junho de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify

Dear Seyed Mehdi Ayyoubzadeh,

Please call our customer service line at 1-866-899-3175 between 10 am-6 pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Classificada 1 em 5 estrelas

Please read before signing up.

I can verify that this company does operate very much like a scam. They do have a real service but how they operate is very much intended to screw you over. They do not specify during the time of purchase that it will cost you $30USD for their service. This is all detailed in a small paragraph at the bottom of the account creation email. On top of this, they make you call to cancel you account. Not because they don't have the capabilities - but to make it harder to cancel. Dealing with their customer service is infuriating. I called 3 times to talk to a manager about a full refund and was told each time that they would get back to me within 24-48 hours but received no response. I would never recommend this service. Please look for another provider - anyone should be better. My hope by posting this is to save you some money and prevent their operations from benefiting any further until they operate in a more ethical manner.

When talking to their service representative - they said that the partial refund that they would offer me of 50% has now expired and they can only offer me a 25% discount. Despite my account being cancelled half way through the billing cycle AND me waiting on their supervisors to get back to me. Another example of trying to gouge more money out of their customers.

It was an extensive process but I did receive a full refund from them. I will maintain the 1-star because of everything that I went through, but I appreciate that they, after tons of appeals, did in fact give me my money back.

17 de maio de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify

Dear Mark Tapsell,

We are sorry for the experience you had with our company. To make this right, we have gone ahead and processed process a refund that will be credited to your bank account in 7-10 business days

Should you have any questions or need further assistance, please contact our customer care department at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.

Regards,
Customer Care


Credit Verify

Classificada 1 em 5 estrelas

they charged me 39,99 CAD every time i…

they charged me 39,99 CAD every time i call they hang up on me because i asked for a supervisor my name is Richard Nicholson and you can find me at the email linked to that name if you want to deal with that horrible woman who hung up on me four damn times !

SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM

COMPLETE SILENCE WHEN THEY ANSWER MY CALL I EVEN TRIED USING FAKE VOICES AND THEY WONT TAKE MY CALL OR ASSIST ME IN ANY WAY
IT'S AN ASIAN LADY 6/19/2023 12:37PM EST

6/19/2023 12:48PM EST - 12:50PM EST, after threatening the dead silence pickup woman that i will not stop calling untill she answers me, my next call was routed to a nice indian lady who informed me they are remote workers and do not have any supervisors around to put us through to and she would inform some one of the issues i had with the first customer support service agent then offered me a 30% refund, i said no i want a total refund, she then offered 50% refund, I just said yeah sure whatever do a 50% refund so we will see if that's there way of stopping my phone calls or if its valid but i still believe a total refund was possible ! I didn't use the service even once , never even logged into the account 1 time!

14 de junho de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify

Dear Richard Nicholson,

Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily to assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Classificada 1 em 5 estrelas

SIGNING UP FOR THIS WILL COST YOU A LOT…

SIGNING UP FOR THIS WILL COST YOU A LOT OF MONEY!!!! I would like to give this company negative 1 million stars. I signed on for an advertised free trial. This so called free trial cost me $1 US. I signed in a few times initially to find a realistic credit score and a list of credit cards and other payments that were relevant to me. Most all other pages on this site were blank. At the time I thought that it was my internet connection. After reviewing my credit card statemnet I found that they were charging me $34.95 Canadian per month. There is no way that I would have signed up if this information was readily available. The website says the ONLY way to cancel is by phone. I have tried to contact them via phone, during their listed hours (10am-6pm, 8am-4pm my time, Monday-Friday) more than a dozen times. It rings and rings with no answer, does not ring, rings and connects to a suspicious voice simulated messaging system, or, if your lucky, it connects to someone briefly and somehow the call gets disconnected. This has been going on for 3 full months, NO EXAGGERATION!! I work during these hours as a nurse at a very busy hospital so it is quite difficult to call during these hours. I have also tried contacting them via email with no response. I have initiated a dispute with my credit card company, I have reported this fraudulent company to CRA scams and fraud department and to antifraudcentre in Canada, and am in the process of sending letters to the 3 listed addresses on their website to demand a refund for the $1 and the 3 months of $34.95 that I did not agree to. Luckily, my sister is a Lawyer and has agreed to help me with action towards this company. Chances are that I will not receive a response to my letter which will only serve as further proof that this is a scam. DO NOT EVEN ENTERTAIN SIGNING UP FOR THIS SCAM!!! No matter what is offered, it will not be worth it!!! Although it is not a substantial sum for which I have been taken, I have the means to pursue retribution. I have tried to include an email for which I can be reached so that others can contact me to join this action, however this review forum does not allow emails or phone numbers.

19 de março de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify

Dear Robyn Sorensen,

Thank you for your message. We regret your negative experience with our company. We will have a manager contact you to make this right.

Should you have any questions or need further assistance, please contact our customer care department at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.

Regards,
Customer Care

Classificada 1 em 5 estrelas

THIEVES

THIEVES
STOLE MONEY FROM ME AND CAUSED ME TO PAY NSF CHARGES. VERY DECEPTIVE BUSINESS PRACTICES. THEY DISGUISE THEMSELVES AS A LOAN WEBSITE AND THEN CHARGE YOU FOR A NONEXISTENT SERVICE. THEY DO NOT RESPOND TO ANY EMAILS OR CALLS EITHER.

NOW I HAVE TO CONTACT MY BANK TO CLOSE THE ACCOUNT THEY KEEP CHARGING ME ON. HOPE YOU GUYS ARE HAPPY. DISGUSTING COMPANY

18 de maio de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify

Dear Noah,

Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Classificada 1 em 5 estrelas

SCAMMERS

They been trying to charge me for months now, I never subscribed to their website. Never heard of them. Changed my credit card but they still trying to charge me for something. And for a while I'm trying to call them, they answer the calls but they do not talk. If could put ZERO star I would. You thief

8 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I would give zero if possibly

I would give zero if possibly. We opened an account with them and requested it be canceled. On their end they show it cancelled yet they have billed us monthly for half a year. They refuse to correct the issue saying they can’t find the account and it’s now my problem. I have to change my bank account in order to stop them from taking the money they’re not entitled to. Stay away from these crooks they will rob you and flip you off.

Update, they want me to call the same toll free number that has been unable to help for six months. I have left my number for a supervisor to call me back in 24-48 hours. It’s been over a month and they haven’t called. I will not be calling back the useless customer service.

25 de maio de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify

Dear Christopher,

We are sorry for the experience you had with our company. To make this right, we have gone ahead and processed your account cancellation. To confirm, there will be no further charges from us in the future.

Should you have any questions or need further assistance, please contact our customer care department at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.

Regards,
Customer Care

Classificada 1 em 5 estrelas

Still not acceptable

Still not acceptable. Creditverify has been charging me monthly for a service I used one time. When I reviewed previously, they reached out and said they provided me a refund. What they refunded was the current month they charged me for which was the very least they could considering they have been charging me almost a year, never provided any receipts or email confirmations that would have alerted me they were charging me. Not ethical in any way.

14 de abril de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify

Dear Kaluyuti Ninham,

Upon checking our system you already called us on 04/14/23, and we assisted you in canceling your account. To confirm, there will be no further charges from us in the future.

One of our supervisors tried calling you twice to discuss about the refund but we were routed to your voicemail.

Should you need further assistance, please contact our customer care at 1-866-899-3175 and ask for one of our supervisors. We are open from Monday to Friday from 10:00 AM to 6:00 PM EST.

Regards,
Customer Care

Classificada 5 em 5 estrelas

My experience with credit verify was…

My experience with credit verify was good because even though the Service was not for me because of some technical issues the rep I talked to to cancel my account was very nice and did not try to push me with retention offers too hard which was nice

12 de maio de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify

Dear JUSTIN LEVESQUE,

We appreciate your feedback. Should you have any question please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Classificada 1 em 5 estrelas

They are deceptive

They are deceptive. Claiming to offer free trial and charging $1. Making cancelation almost impossible by not allowing it to be doable online. Cancelation has to be done by phone and is only available from 10am to 6pm EST when people should be at their own work. CREDITVERIFY, DO NOT CHARGE MY CARD $34.95. I AM NOT INTERESTED IN YOUR SERVICES. $1 WAS CHARGED ON THE 8TH OF MAY. DO NOT CHARGE ME FOR ANY SUBSCRIPTION. I AM NOT INTERESTED!!!!

8 de maio de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify

Dear Eniola,

Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Classificada 1 em 5 estrelas

Total Scam

Created account to see 1$ offer, took 9.95 dollars and no way to cancel subscription.
Please cancel my account and delete my data and refund my money

UPDATE: CALLED THEM (MARVS ), SUBSCRIPTION CANCELLED, REFUND NOT PROCESSED.

A SCAM, WILL FILE CREDIT CARD DISPUTE

CALL YOUR CREDIT CARD AND CANCEL THE CARD SO THAT THEY NEVER BE ABLE TO CHARGE YOU AGAIN (BANK WILL SEND YOU NEW CARD IN 7-10 BUSINESS DAYS)

UPDATE , 9.95$ REFUND PROCESSED , 1$ REFUND NOT PROCESSED.

(FOR 1$ CREDIT DISPUTE WILL FOLLOW)

SCAM SCAM SCAM

6 de maio de 2023
Opinião espontânea
logótipo da Credit Verify

Resposta da Credit Verify

Hi Ravi Aulakh,

Thank you for contacting Customer Care.

This email is to inform you that your account has been successfully canceled as of 05/11/2023 and a refund has been processed and would require 7–10 business days to reflect in your bank account. To confirm, there will be no further charges from us in the future.

Should you have any questions or need further assistance, please contact our Customer Care at 1-866-899-3175 and one of our Customer Care Representatives will be happy to assist you.

We are open from Monday to Friday from 10:00 AM to 6:00 PM EST.

Credit Verify

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais