Their chat support seems to have deteriorated hugely. I have bought a number of Crucial items over the years, RAM and SSDs and on the whole it has been a good experience. But I tried today and use... Ver mais
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Leia as opiniões dos outros
There is always a difference in the price vs the cost. Crucial and Micron sometimes are more in price but the standards of care, the complete accuracy of those recommendations from the late... Ver mais
Usual excellent service from Crucial. I wanted to upgrade from 8GB ram to 32GB. Easy to navigate website and use the diagnostic scan tool to determine the particular memory module I needed. The only... Ver mais
Got it quicker than I thought! The SODIMM works perfectly, and the thing on the Crucial website where you can check if the product your buying fits the computer you use really took the stress away. I... Ver mais
Informações sobre a empresa
Sobre Crucial.com
Escrito pela empresa
High performance RAM and SSDs from Crucial.com. Find memory upgrades and solid state drives guaranteed to be 100% compatible with your system when you use our Crucial System Scanner or Crucial Advisor™ tool. As a brand of Micron, Crucial products are manufactured completely in-house for higher quality. Free shipping and on-demand support.
Latest products:
Crucial Pro Overclocking DRAM
Push performance to the next level with the blazing speed and massive bandwidth of Crucial DDR5 Pro Memory: Overclocking Edition. Mobilize the power of low latency to beat the clock and fuel your next win instead of worrying about performance bottlenecks. Our powerful overclocking DDR5 Pro memory supports next-gen multi-core CPUs and features Intel® XMP 3.0 and AMD EXPO™ support1 on every module.
Crucial® T705 PCIe® Gen5 NVMe™ SSD
Hold on tight — the Crucial® T705 Gen5 NVMe® SSD is taking Gen5 performance to the next level. Fuel your gaming, create at the speed of ideas, and power through AI applications with ease with this fully optimized Gen5 masterpiece that works with your motherboard heatsink.
Crucial Pro Overclocking DRAM
Push performance to the next level with the blazing speed and massive bandwidth of Crucial DDR5 Pro Memory: Overclocking Edition. Mobilize the power of low latency to beat the clock and fuel your next win instead of worrying about performance bottlenecks. Our powerful overclocking DDR5 Pro memory supports next-gen multi-core CPUs and features Intel® XMP 3.0 and AMD EXPO™ support1 on every module.
Crucial® T705 PCIe® Gen5 NVMe™ SSD
Hold on tight — the Crucial® T705 Gen5 NVMe® SSD is taking Gen5 performance to the next level. Fuel your gaming, create at the speed of ideas, and power through AI applications with ease with this fully optimized Gen5 masterpiece that works with your motherboard heatsink.
Informações de contacto
Estados Unidos da América
- www.crucial.com
3,9
Bom
8 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 87% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nice Website
Got it quicker than I thought! The SODIMM works perfectly, and the thing on the Crucial website where you can check if the product your buying fits the computer you use really took the stress away. I wish that the SODIMM came with a small instructions pamphlet of how to actually insert it into your computer though.
28 de setembro de 2024
Their site was a great experience
Their site was a great experience. Simple and effective.
27 de setembro de 2024
Support Is Non-Existent
Support is non-existent. Support, not blather. I'm on day four of trying to get the drive to boot as cloned. Computer BIOS flashed. Initialized as GPT. Boot to UEFI. Windows DISM ran, SFC…ad nauseam… Now if Crucial offered the level of support that MiniTool offers, well I'd likely be up and running three days ago.
28 de setembro de 2024
Resposta da Crucial.com
Hello Barry
Thank you for purchasing from the Crucial website and for your feedback.
I am sorry to hear about your latest experience with us. Since this was an organic review we do not have any more information or way to look into this matter further. I have requested more information from you and if you could kindly reply to that we would be more than happy to investigate this further and reach out to you as needed.
Thanks again for your business and feedback and hope you have a great rest of your day!
Meanwhile, if you have any further query, please feel free to reach out to us.
You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Crucial
Regards,
Never recieved my order
Never recieved my order. Ordered from Canada and it's been stuck in customs for over a month.
12 de setembro de 2024
Resposta da Crucial.com
Hello Angelina,
We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address.
Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
I already filled out a review.
27 de setembro de 2024
Items needed to be returned
5 stars for receiving my items very quickly, however due to my error, the item was not appropriate for my computer.
3 stars for setting up the return with customer service to return. It took a long time on the phone, but the customer service agent assured me that the return information will be in my mailbox in a couple hours, it has been 24 hours as of now.
5 stars for the customer service agent who helped me order the correct computer part, which I ordered immediately.
27 de setembro de 2024
GOOD PRODUCT
26 de setembro de 2024
Great evaluation. Quick ship
Quick and easy improvement evaluation and seamless conversion to purchase. Would use again.
22 de setembro de 2024
Great products and delivery
Every part of purchasing and delivery was exemplary.
I am extremely happy with my purchase.
26 de setembro de 2024
Terrible telephone system!
Two days after I ordered I received an email that the item was out of stock. I called to cancel the order and had to call several times after that to get my intensions straight. The agents were very helpful and went through the procedure of cancelling my order. But, the telephone connection was terrible every time! Two times the call just dropped, and I had to call again and when I actually was speaking with an agent, I would hear every other word and had to keep asking them to repeat. This condition was on every call not just one time. Terrible phone system for an electronics/communications company. Crucial/Micron really needs to invest some money in their customer service phone system.
23 de setembro de 2024
Resposta da Crucial.com
Hello Patrick
We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address.
Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial,
Fast delivery
Fast delivery right part quick install faster improvement in computer performance
21 de setembro de 2024
fast excellent service
25 de setembro de 2024
Good Experience
The RAM was compatible on my HP Pavilion PC and now it is not slower, due to more RAM. I will recommend this RAM for anyone that has a HP Pavilion TP01-1214 PC, but it depends on your CPU. Overall, 5 out of 5!
25 de setembro de 2024
Website was clear with the upgrades…
Website was clear with the upgrades that were availiable for my laptop. Was able to seamlessly upgrade my RAM capacity & NVMe speed for a reasonable cost.
25 de setembro de 2024
I received my dimms
I received my dimms, I installed them and they are working great!
24 de setembro de 2024
Dell Laptop Memory purchased
Good guidance provided by the reps and i did not feel pressured to purchase. Also when item arrived, I was guided through the proper installation.
24 de setembro de 2024
It was epic sh#t
It was epic sh#t. Worked perfectly, great price and the website pointed me to the exact right parts. Got 64 gb of RAM and a SSD
22 de setembro de 2024
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