Crucial.com Opiniões 

8307
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Their chat support seems to have deteriorated hugely. I have bought a number of Crucial items over the years, RAM and SSDs and on the whole it has been a good experience. But I tried today and use... Ver mais

Classificada 5 em 5 estrelas

There is always a difference in the price vs the cost. Crucial and Micron sometimes are more in price but the standards of care, the complete accuracy of those recommendations from the late... Ver mais

Classificada 5 em 5 estrelas

Usual excellent service from Crucial. I wanted to upgrade from 8GB ram to 32GB. Easy to navigate website and use the diagnostic scan tool to determine the particular memory module I needed. The only... Ver mais

Classificada 4 em 5 estrelas

Got it quicker than I thought! The SODIMM works perfectly, and the thing on the Crucial website where you can check if the product your buying fits the computer you use really took the stress away. I... Ver mais

Informações sobre a empresa

  1. Fabricante de hardware de computadores
  2. Loja de Informática

Sobre Crucial.com

Escrito pela empresa

High performance RAM and SSDs from Crucial.com. Find memory upgrades and solid state drives guaranteed to be 100% compatible with your system when you use our Crucial System Scanner or Crucial Advisor™ tool. As a brand of Micron, Crucial products are manufactured completely in-house for higher quality. Free shipping and on-demand support.

Latest products:

Crucial Pro Overclocking DRAM
Crucial Pro Overclocking DRAM
Push performance to the next level with the blazing speed and massive bandwidth of Crucial DDR5 Pro Memory: Overclocking Edition. Mobilize the power of low latency to beat the clock and fuel your next win instead of worrying about performance bottlenecks. Our powerful overclocking DDR5 Pro memory supports next-gen multi-core CPUs and features Intel® XMP 3.0 and AMD EXPO™ support1 on every module.

Crucial® T705 PCIe® Gen5 NVMe™ SSD
Crucial® T705 PCIe® Gen5 NVMe™ SSD
Hold on tight — the Crucial® T705 Gen5 NVMe® SSD is taking Gen5 performance to the next level. Fuel your gaming, create at the speed of ideas, and power through AI applications with ease with this fully optimized Gen5 masterpiece that works with your motherboard heatsink.

Always great deals! Check out our Crucial promotions

Informações de contacto

3,9

Bom

TrustScore: 4 em 5

8 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 87% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(8307)

33 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Terrible!

Terrible!
I order 2 memories in September 23 and after more than one month I did not receive my product and I cannot track

23 de setembro de 2024
logótipo da Crucial.com

Resposta da Crucial.com

Hello Tiago,

We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address.


Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial

Classificada 5 em 5 estrelas

I ordered new memory for my older…

I ordered new memory for my older computer system. The scan showed me the correct memory and now I have a 64 meg memory instead of 16. My system is much faster.

When installing I didn't press the chips in all the way and was getting a loud beep from my machine. With a phone call everything was corrected with perfect results.

Customer service was very professional.

30 de setembro de 2024
Classificada 5 em 5 estrelas

Had a problem with a new ssd

Had a problem with a new ssd. Called and spoke with support and the lady asked a dew questions. She understood the problem and promptly sent me an RMA number and instructions for free shipping. Just got the new 2 TB ssd and installed it. Works great!

30 de setembro de 2024
Classificada 3 em 5 estrelas

I ordered two 8GB sticks of ram to max…

I ordered two 8GB sticks of ram to max out my laptop. When I put them in, the laptop would not boot. When I removed 1 stick, the laptop worked great. So I am happy my laptop went from 4GB to 8GB but I am sad I bought the extra stick. Is there any way to return it?

23 de setembro de 2024
logótipo da Crucial.com

Resposta da Crucial.com

Hello Charles,

We are very sorry to know that the issue with the RAM. We are reviewing the order details on priority and shall contact directly on your registered email address.

Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial,

Classificada 1 em 5 estrelas

Your ordering process was terrible

Your ordering process was terrible. Tried to get expedited service. Was expecting two day service and
it took almost two weeks. Could not get any help from customer service. Could not get thru to a supervisor or manager. did not get any return response. Produst is great. Service and shipping set up, along with no response was terrible.

30 de setembro de 2024
logótipo da Crucial.com

Resposta da Crucial.com

Hello Francis,

Thank you for purchasing from the Crucial website and for your feedback.

I am sorry to hear about your latest experience with us. Since this was an organic review we do not have any more information or way to look into this matter further. I have requested more information from you and if you could kindly reply to that we would be more than happy to investigate this further and reach out to you as needed.

Thanks again for your business and feedback and hope you have a great rest of your day!

Meanwhile, if you have any further query, please feel free to reach out to us.

You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.


Regards,
Crucial

Classificada 5 em 5 estrelas

I am happy to see that Crucial is still…

I am happy to see that Crucial is still extant and able to provide the items I need time to time. Their level of security and process was good and is a pretty good example of what others could du to increase the confidence of the public customer.

28 de setembro de 2024
Classificada 4 em 5 estrelas

happy with the upgrade

My computer at work had been running very slow and would hang up occasionally. It only had 8mb memory. I purchased and installed 32mb. Runs so much better and faster now. Thanks

29 de setembro de 2024
Classificada 2 em 5 estrelas

Well being from Canada the exchange…

Well being from Canada the exchange rate is crazy, so the deal I thought I was getting added another 30$ on top of the sale crucial was having. Then got delivered & there was another 30$ at the door upon delivery! How is it Crucial doesn't have a Canadian site where prices are listed in my currency. The ram was fine.

29 de setembro de 2024
logótipo da Crucial.com

Resposta da Crucial.com

Hello Jason


We are very sorry to know that you still do not have update regarding your order. We are reviewing the order details on priority and shall contact directly on your registered email address.

Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial

Classificada 2 em 5 estrelas

After Crucial canceled my order

After Crucial canceled my order due to lack of product and offered me a refund with 10 days they sent me the product 10 days later without me ordering. They said I could return without cost and would send me a label. I have yet to receive a label or answer my emails.

25 de setembro de 2024
logótipo da Crucial.com

Resposta da Crucial.com

Hello Tom

We are very sorry to know that you still do not have update regarding shipping label. We are reviewing the order details on priority and shall contact directly on your registered email address.

Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial

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