Cuckooland Opiniões 

730
•
TrustScore: 2 em 5

2,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

What ever you do avoid this company at all costs. We ordered a triple bunk bed and it was delivered on time, that’s the only good thing regarding the transaction. Upon checking there were one damaged... Ver mais

Classificada 1 em 5 estrelas

Poor customer service. Website shows a 12 month warranty on all items. Reported a faulty item 11 months after buying it due to it just completely losing all power and was told it's down to wear and te... Ver mais

Classificada 5 em 5 estrelas

The experience with Cuckooland.com has been probably the best I’ve ever had. Our midsleeper bunk bed is brilliant quality. Especially loving the stair storage and the design is perfect for our daughte... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing service! Orders the vintage Vox cot bed and draw set. The draws originally came with a small fault and items missing however I cannot fault the customer service team in replacing these parts q... Ver mais

A empresa respondeu

2,2

Mau

TrustScore: 2 em 5

730 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,2

Todas as opiniões

(730)

18 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

A truly lovely company

A truly lovely company! I bought a bed from them 6+ months ago but didn't open it immediately due to family illness. When we finally opened it there was minor damage to one of the boards. Although I was outside the time limit, they very kindly sent a replacement part to me at no extra charge.

Lovely company, fabulous service; and they kept me updated throughout the process - thank you so much!

19 de julho de 2023
Opinião espontânea
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Resposta da Cuckooland

An amazing 5 star! Thank you for your truly outstanding Review. Our Customer Service Team is overjoyed by your super kind and complimentary feedback. Here at Cuckooland we put our customers at the heart of everything that we do and it truly incredible to receive feedback like this. We hope to welcome you back again soon

Classificada 5 em 5 estrelas

Lovely bed

Lovely bed for my little girl - we ordered the Willow Kids Solid Wood Day Bed - lovely sturdy bed and easy to put up!

16 de agosto de 2023
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Resposta da Cuckooland

WOW, thank you so much for your wonderful Review for the Cuckooland Willow Kids Bed! We're thrilled that you are so happy with your order and that installation was easy and straight forward for you. Please do pop back and see us again soon!

Classificada 5 em 5 estrelas

Second to None!

Over the last year, I have purchased an amazing bed and super cute wooden toys for my grandson from Cuckooland and can only say great things about it. The customer service is second to none, the products are all of the highest quality, so beautiful and loved.

14 de agosto de 2023
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Resposta da Cuckooland

Thank you so much for your incredible review. We are over the moon to hear that your Grandson is still using his bed and toys from us. We can't wait to welcome you back to Cuckooland again soon.

Classificada 5 em 5 estrelas

Fantastic Customer Service

Fantastic customer service. Answered my questions and helped with my query super quick. Many thanks.

11 de agosto de 2023
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Resposta da Cuckooland

Thank you for your wonderful Review. Our customer service to will be over the moon to receive your kind feedback and we cannot wait to welcome you back to Cuckooland again soon!

Classificada 5 em 5 estrelas

Lovely bunk bed for my kids

9 de agosto de 2022
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Resposta da Cuckooland

Thank you for your glowing review on our Kids Bunk Beds! We are so pleased that you love it just as much as we do! We look forward to welcoming you back to Cuckooland again soon.

Classificada 5 em 5 estrelas

Brilliant Customer Services …

The delivery company couldn't deliver my item when required, however I contacted the customer service and Leah was absolutely brilliant and got the delivery rescheduled for the requested date. Absolutely brilliant service with the issue sorted out in less than 24 hours.

9 de agosto de 2023
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Resposta da Cuckooland

Thank you for your awesome 5 Star Review! We're overjoyed that Leah was able to assist you so effectively with organising your delivery for a time that suited you. Our lovely customer service team are always happy to help!

Classificada 5 em 5 estrelas

Quality products

Quality products, speedy delivery.

8 de agosto de 2023
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Resposta da Cuckooland

Thank you for your awesome 5 Star Review. We're thrilled that you were impressed by our products and speedy delivery service. We look forward to seeing you back at Cuckooland again soon!

Classificada 5 em 5 estrelas

Lovely gifts and well made

Lovely gifts and well made. Can quickly too.

28 de julho de 2023
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Resposta da Cuckooland

Thank you for your lovely 5 Star Review. We're thrilled that you were impressed by our products and delivery service and hope that we get to welcome you back to our Cuckooland again soon!

Classificada 5 em 5 estrelas

Very Easy to use

3 de agosto de 2023
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Resposta da Cuckooland

WOW! Thank you so much for your outstanding review. We're thrilled to receive your feedback and we hope that you come back to visit us soon!

Classificada 5 em 5 estrelas

The customer service was excellent

The customer service was excellent. Great communication and response.

18 de julho de 2023
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Resposta da Cuckooland

Thank you for your stunning Cuckooland Review! We're over the moon by your wonderful feedback regarding our Customer Service Team. We hope that your next visit to Cuckooland is equally as 5 Star worthy!

Classificada 5 em 5 estrelas

Super speedy delivery and good prices

Super speedy delivery and good prices. Have now ordered on three occasions and each time goods arrived quickly and in good condition

1 de julho de 2023
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Resposta da Cuckooland

Thank you for your wonderful Review! We're so pleased that you enjoyed your Cuckooland experience so much that you have been back 3 times! we love to hear it and we can't wait until your next visit!

Classificada 5 em 5 estrelas

Amazing customer service!

Amazing customer service from start to finish. Products arrived super quickly as well! Highly recommend!

1 de agosto de 2023
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Resposta da Cuckooland

Thank you for your wonderful Review. We're thrilled to receive your kind feedback regarding our products and service and hope that your next visit to our Cuckooland is also 5 Star Worthy!

Classificada 5 em 5 estrelas

Daniela at CuckooLand was so helpful

Daniela at CuckooLand was so helpful. Unfortunately we had to return a LotusGrill to the supplier. Daniela followed up the return with us and the supplier and the issue was very quickly resolved. She ensured that a replacement was despatched asap but scheduled it so that it didn't arrive while we were on holiday. Very impressed with CuckooLand and the efficient and courteous customer service received went above and beyond. Thanks Daniela,.

25 de julho de 2023
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Resposta da Cuckooland

WOW, thank you for your truly outstanding Review. Daniela is overjoyed by your super kind and complimentary feedback. Here at Cuckooland we put our customers at the heart of everything that we do and it truly is music to our ears to hear that you were so happy throughout your experience with us. We hope to welcome you back again soon!

Classificada 5 em 5 estrelas

I am so impressed with Cuckooland's…

I am so impressed with Cuckooland's after sale’s service.
All I needed was a screw for my new Ooni pizza oven door but without it, the oven couldn't be used.

Daniela was on it straight away and kept me up to date on progress all the way. Needless to say, this screw could only come from Ooni and I had it within a week.

Definitely the best after sales service I have had from an online purchase.

15 de julho de 2023
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Resposta da Cuckooland

WOW! Your Review is incredible! Daniela from our Customer Service Team will be over the moon with your kind words. Here at Cuckooland, we really do pride ourselves on providing the very best service so thank you for sharing this. We cannot wait to welcome you back again soon.

Classificada 5 em 5 estrelas

Beautiful product

Quick and easy to order with, product is beautiful and was delivered carefully and efficiently.

22 de julho de 2023
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Resposta da Cuckooland

Thank you for your stunning Cuckooland Review! We're over the moon by your wonderful feedback regarding our service and the product ordered and we hope that your next visit to Cuckooland is equally as 5 Star worthy!

Classificada 5 em 5 estrelas

Had an item delivered from this company…

Had an item delivered from this company that was slightly damaged. But the customer service team were quick to rectify this and my replacement was sent asap. The furniture itself it’s beautiful x

10 de julho de 2023
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Resposta da Cuckooland

We appreciate the time you have taken to share your glorious Review with us. We love hearing from our happy customers and are so pleased that you found your experience to be 5 star worthy! Please do pop to our Cuckooland again soon!

Classificada 5 em 5 estrelas

Outstanding Customer Service!

I recently purchased from Cuckooland.com and I must say that my experience with them was nothing short of exceptional. First and foremost, I was amazed by how quickly my order was processed and delivered.
However, the true testament to their excellence was when I encountered a small fault with the product. Although it was a minor issue, I decided to reach out to their customer service. To my surprise, the response was immediate and Leah was incredibly understanding and friendly. Not only did they apologise for the inconvenience, but they also assured me that they would resolve the matter promptly. True to their word, within the same day, I received an update confirming that a replacement was on its way. It's rare to find such dedication to customer satisfaction these days. I will definitely be returning for future purchases, and I encourage everyone to give them a try!

20 de julho de 2023
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Resposta da Cuckooland

WOW! Your Review is absolutely glorious and your kind words have bought a smile to all our faces here at Cuckooland HQ! We pride ourselves on providing the very best service and to receive your lovely feedback truly has made our day. We cannot wait to welcome you back again soon.

Classificada 5 em 5 estrelas

Just had an Off Set Oval House Pod delivered!

Just had an Off Set Pod delivered and installed to our home on the River Dart. From start to finish the team were incredible. I sat with Nathalie in the Cuckooland showroom where they have the pod on display - she explained in detail the process and showed me the options I could choose from. The team who came to deliver and install were exceptional - they had to bring the parts across on a Barge! Nothing was too much trouble. This truly is a fabulous company and I can not recommend them enough. Sincerely delighted. x

19 de julho de 2023
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Resposta da Cuckooland

This review is incredible, thank you so much! It was a pleasure to have you visit us here at our Showroom! We are sure that your new Ornate Garden Pod looks amazing in its new home. We can't wait to welcome you back to Cuckooland again. Happy relaxing!

Classificada 5 em 5 estrelas

Great customer service and a good quality product

Ordered a made to order cot for our nursery. The ordering process was straight forward and communication excellent. The cot was delivered within the expected lead time with no stress! Fantastic quality item that was easy to assemble.

13 de julho de 2023
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Resposta da Cuckooland

Thank you for your lovely Review. We're thrilled that you were able to find what you were looking for with us along with a speedy delivery. We hope to see you back with us again soon!

Classificada 4 em 5 estrelas

Great customer service

Ordered nursery furniture which was of great quality. The wardrobe arrived damaged (due to delivery company) however customer service was great and sent a replacement and also a beautiful blanket as a goodwill gesture

15 de fevereiro de 2023
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Resposta da Cuckooland

WOW, thank you for taking the time to share your fabulous awesome review with us. We're super thrilled that Samantha was able to assist you with the issue on your order. We can't wait to welcome you back to our Cuckooland again soon!

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