Currys - Birmingham Selly Oak Opiniões 

64
•
TrustScore: 4.5 em 5

4,3

Unit 3A Battery Retail Park, Selly Oak, B29 6SJ Birmingham, West Midlands, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolutely wonderful customer service from Dave, he clearly knows the product range and was able to explain fully the details of the extended warranties etc. he was friendly and kind as well as kno... Ver mais

Classificada 5 em 5 estrelas

The advisor at the Curry’s store, Amrik, was very helpful in sorting out my purchases and giving useful information regarding my products and insurance and discounts. The fridge / freezer I bought was... Ver mais

Classificada 1 em 5 estrelas

My order was placed on 30/9 ,supposed to be delivered to the store on 2/10. Still no confirmation ov delivery, nobody has contacted me to say when my order will be in store. Can’t get through to cu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an excellent experience at Currys thanks to Umesh! He was extremely knowledgeable about the products and took the time to explain everything clearly, helping me make an informed decision. His cu... Ver mais


Informações sobre a empresa

  1. Loja de eletrodomésticos
  2. também em
  3. Loja de computadores e acessórios
  4. Loja de dispositivos electrónicos
  5. Loja de telemóveis
  6. Loja de televisões
  7. Loja de utensílios de cozinha

Sobre Currys - Birmingham Selly Oak

Escrito pela empresa

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Informações de contacto

  • Unit 3A Battery Retail Park, Selly Oak, B29 6SJ, Birmingham, West Midlands, Reino Unido

  • 03445610000

4,3

Excelente

TrustScore: 4.5 em 5

64 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as opiniões

(64)

138 545 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very patient

Very patient, polite, efficient staff. Very helpful.. Not like home bargains manager beligerent!

10 de outubro de 2026
Classificada 5 em 5 estrelas

I had an excellent experience at Currys…

I had an excellent experience at Currys thanks to Umesh! He was extremely knowledgeable about the products and took the time to explain everything clearly, helping me make an informed decision. His customer service was brilliant. Umesh is a real credit to the Currys team

10 de outubro de 2026
Classificada 4 em 5 estrelas

All was good

All was good, but Currys did not let me know the phone had arrived. When I received a message asking me how I was enjoying the phone, it was the first indication it was in the shop! All good though.

4 de outubro de 2026
Classificada 1 em 5 estrelas

My order was placed on 30/9 ,supposed…

My order was placed on 30/9 ,supposed to be delivered to the store on 2/10. Still no confirmation ov delivery, nobody has contacted me to say when my order will be in store.
Can’t get through to customer services on the phone. The web chat is full of idiots that never really answer your questions.

3 de outubro de 2026
logótipo da Currys  - Birmingham Selly Oak

Resposta da Currys - Birmingham Selly Oak

Hi Mr Sambrook,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

Classificada 3 em 5 estrelas

Remote support lacking but in-store staff outstanding

I ordered a laptop and charger online to pick up on a Thursday. I waited until 5pm on the day of pick up and was still yet to receive an email confirming my product was ready to collect. I rang the Curry's central number and was advised it would be ready by the Friday (when I was not availabile for pick up) and was advised to contact the store directly. They were unable to give me this number.

It turned out that there was no number available for contacting the store directly and I instead had to be connected to a video call with a salesperson. They advised my laptop should be ready no later than 5pm but could not confirm this.

I went to the store hoping the laptop would be ready. I was helped and advised brilliantly by Lizzie. She apologised for the lack of communication from Currys and sorted out the fact that the charger had not arrived with the laptop. She also helped me to select extra accessories for the laptop such as an external CD drive. Her professionalism and courtesy were outstanding and I wish I could give her a separate review to my overall experience as she was easily a 5-star employee.

Overall, I was unimpressed by Curry's telephone and internet support and their lack of communication, but very impressed by the in-store assistance at the Selly Oak branch.

2 de outubro de 2026
logótipo da Currys  - Birmingham Selly Oak

Resposta da Currys - Birmingham Selly Oak

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Classificada 2 em 5 estrelas

Honestly the staff interaction was disgusting…

Honestly the staff interaction was appalling i went to counter to put order in for something the girl pressed her headset and said to another staff member could they come and serve me she then went away i was left waiting for several minutes and after a while a male staff walked passed and asked if i was being dealt i told him not sure i asked him about student discount he said they dont i explained i had it previously when purchased various things from the Highgate store his response was well why dont i go there a girl then arrived he left and so did I as i was disgusted as to the way i had been dealt with

29 de setembro de 2026
logótipo da Currys  - Birmingham Selly Oak

Resposta da Currys - Birmingham Selly Oak

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR75395

Classificada 5 em 5 estrelas

Happy with my recent purchase

Happy with my recent purchase, sales representative was Umesh.
Great service from him, informative and knowledgeable about the best items for my requirements.
Top man and good product.
A happy customer here.

30 de setembro de 2026
Classificada 1 em 5 estrelas

So disappointed with the salesman who…

So disappointed with the salesman who saved us today 27/9@ 15:30. Very rude young man, no greeting tried to give my ref as normal he did not want it but wanted to know what I had ordered I said the ref will tell you what I ordered and he said it’s not how you do it. I have always shown the salesman my ref and got my parcels that’s way. we argued about my name, my surname was the name to him no wonder he could not see my parcel. Muthi did not want to take the reference number gave him my name he could not get it came back for the second time now demanded my initial. Muthi you are a let down to Curry’s lovely staff who are always willing to help. Good luck to your rude and your abrupt salesman skills

27 de setembro de 2026
Opinião espontânea
logótipo da Currys  - Birmingham Selly Oak

Resposta da Currys - Birmingham Selly Oak

Hi,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

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