I went, with my 89 year old Mother, today to purchase a Washing Machine. Pat, a Sales Advisor, asked if she could help us. She couldn't have been friendlier or more helpful. The Washing Machine was or... Ver mais
Localização
Alterar localizaçãoUnit 8 Blackwater SP, Farnborough Gate, GU14 8BL Farnborough, Hampshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We were looked after in store by a very helpful member of the sales team. The only problem we had was with the computer sales system which changed our address details. Although we were assured b... Ver mais
The technical advice during purchase was excellent and unbiased. A pleasure to be given sound advice, and Krish also was careful to only say what he knew and did not guess when his detailed knowledge... Ver mais
Having purchased a head. I was expecting to be in and out. However this was not the case . Huge shop little or no staff . Noone at tills or collection point. Had walk half down shop before finding som... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de eletrodomésticos
- também em
- Loja de computadores e acessórios
- Loja de dispositivos electrónicos
- Loja de telemóveis
- Loja de televisões
- Loja de utensílios de cozinha
Sobre Currys - Farnborough
Escrito pela empresa
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Informações de contacto
Unit 8 Blackwater SP, Farnborough Gate, GU14 8BL, Farnborough, Hampshire, Reino Unido
- 03445610000
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The item I needed was quickly available for collection.
The item I needed was in stock, and available for collection in just over an hour.
Bougjt LG TV
Bougjt LG TV
SOUND BOX
and all staffs help me . They are very expereance and well manner guys.
Poderá usar IA para responderLer mais

Resposta da Currys - Farnborough
The sales man was very helpful polite…
The sales man was very helpful polite and friendly
Friendly efficient helpful service by…
Friendly efficient helpful service by Krish in Farnborough branch, thank you so much
Time and Patience with Knowledge
Roshan [ assistant 22 ] and Pat Smith Gander were excellent, they gave me time and patience with knowledge .
Very straightforward
Very straightforward, ordered and collected with one hour,
Jogerson was brilliant with sales and…
Jogerson was brilliant with sales and service
Bought a laptop
Bought a laptop, had to redo all paperwork as my address wasn't taken so it defaulted to store address, didn't get any phone call either after being told it'd be set up next day. Just didn't get the feeling of confidence that a £600 purchase was taken seriously

Resposta da Currys - Farnborough
Ordered on line and ready for pick up…
Ordered on line and ready for pick up within the hour.
Knowledgeable and helpful
Such helpful, knowledgeable staff at Farnborough Gate Currys. It was a pleasure to shop there.
Good service in prompt time.
Ordered online to collect in-store
Ordered online to collect in-store! Worked well and staff in-store were friendly and efficient
Easy and constructive exercise n…
Easy and constructive exercise in buying, very nice sales guy, very helpful and jovial.
Extremely disappointing customer service and missing order
I ordered a coffee machine with a specific collection day, but my order was not available on the agreed date. I contacted customer service to find out what was happening, expecting a simple update or some help locating my order.
Instead, I was told that I had to wait another 24 hours and then call again, at which point they “maybe” would be able to help me. The agent was extremely unhelpful and appeared to have no idea how to handle my order. The attitude was also rude and completely lacking in professionalism.
I was kept on the phone for around 10 minutes, only to be told that they could provide me with a product ID. When I asked what I was supposed to do with that when I already had my order number, the response was essentially, “I don’t know.”
This is an incredibly frustrating experience. I have now been waiting two days beyond my agreed collection date and still have no idea where my order is or when I will actually receive it.
Delays can happen, but the way this situation has been handled is unacceptable. I would expect customer service to provide clear information, take ownership of the issue, and treat customers with basic courtesy. Unfortunately, I received none of those things.
Very disappointing and extremely unprofessional customer service.

Resposta da Currys - Farnborough
The products were as advertised
The products were as advertised. The order was ready quicker than I thought it would be. The products all work well and easy to use. The only reason I have given 4 stars and not 5, was because the assistant who was at the collection point didn't acknowledge I was there and waiting whilst he was on his phone. When he went to go and get the order, he took a very long time because he chatted with other colleagues along the way- which may or may not have been related to work, given their reactions. There seemed to be no real urgency.
The young man Jack was very…
The young man Jack was very knowledgeable, helpful and polite, he answered all our questions regarding the tv we were buying. Recommended. A*****
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







