Currys - Folkestone Opiniões 

38
•
TrustScore: 4 em 5

4,2

Park Farm Retail Park, Park Farm Road, CT19 5GA Folkestone, Kent, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Richard was really helpful and his advice narrowed down what I needed which made the whole process easy. I did have a query the following day and the lad that helped me was aging very helpful and poli... Ver mais

Classificada 5 em 5 estrelas

Tammi approached me when i arrived at the store and led me towards electric toothbrushes id decided i wanted to have an io6 which wasnt instore so she got a collegue to help me. She was attentive and... Ver mais

Classificada 5 em 5 estrelas

We are old fossils and needed to by ear pods for our new mobiles. We knew nothing about ear pods so we needed real help from someone with the knowledge we lacked. Fortunately a young man, Milo, was... Ver mais

Classificada 2 em 5 estrelas

Purchase the Logik wireless keyboard on Sunday 18th October. Keyboard worked up until 4:30pm on the Tuesday 20th October, then became faulty recognising perfectly good batteries. I had to wait 45... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de eletrodomésticos
  2. também em
  3. Loja de computadores e acessórios
  4. Loja de dispositivos electrónicos
  5. Loja de telemóveis
  6. Loja de televisões
  7. Loja de utensílios de cozinha

Sobre Currys - Folkestone

Escrito pela empresa

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Informações de contacto

  • Park Farm Retail Park, Park Farm Road, CT19 5GA, Folkestone, Kent, Reino Unido

  • 03445610000

4,2

Bom

TrustScore: 4 em 5

38 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

Todas as opiniões

(38)

137 866 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent Customer Service

Richard was really helpful and his advice narrowed down what I needed which made the whole process easy. I did have a query the following day and the lad that helped me was aging very helpful and polite.

23 de outubro de 2026
Classificada 2 em 5 estrelas

Purchase the Logik wireless keyboard on…

Purchase the Logik wireless keyboard on Sunday 18th October. Keyboard worked up until 4:30pm on the Tuesday 20th October, then became faulty recognising perfectly good batteries.
I had to wait 45 minutes for a return, as the manager was refusing to refund without testing. She had no idea about consumer rights and regardless of whether it needed testing or not she was refusing to refund without it being tested.
Eventually another member of staff tried it out, found the same fault, but then got it working, albeit temprementally.
The manageress had no idea how to return and refund the item without booking it in for a test, but eventually after a painful 45 minutes it was eventually refunded.
I've had issue with returns to Curry's group before, and this will certainly be my last and final visit to them.

20 de outubro de 2026
Opinião espontânea
logótipo da Currys  - Folkestone

Resposta da Currys - Folkestone

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Classificada 1 em 5 estrelas

APPALLING

One word sums up Folkestone Branch. APPALLING.

13 de outubro de 2026
logótipo da Currys  - Folkestone

Resposta da Currys - Folkestone

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Classificada 1 em 5 estrelas

Purchased a key board and 3-year…

Purchased a key board and 3-year warranty from Folkestone store

Tried to return it after opening box, not satisfied with quality of product

Store staff very unhelpful, asked to speak to the manager who simple repeated over and over again
that it was not company policy to refund items that had been opened.
I asked her if she would so me how to open the mouse as the original member of staff could not, she refused,
just get saying contact customer service
Have written to customer service and awaiting reply
watch this space

12 de outubro de 2026
Opinião espontânea
logótipo da Currys  - Folkestone

Resposta da Currys - Folkestone

Hi, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR76337. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Louis

Classificada 5 em 5 estrelas

Instore help

Tammi approached me when i arrived at the store and led me towards electric toothbrushes id decided i wanted to have an io6 which wasnt instore so she got a collegue to help me. She was attentive and very chirpy. I got me order within 2 days.

8 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good all round shopping experience

All the staff we encountered were welcoming and very helpful.
Their knowledge and expertise enabled us to make our choice of product.
Although a lengthy process arranging payment options and delivery it was comprehensive and well explained.

8 de outubro de 2026
Classificada 5 em 5 estrelas

Great price

Great price, customer service was good, ordering online for collection was easy, informed when practicing was ready, goods assisted to car. Staff helped put it into car and even gave advice for fitting.

3 de outubro de 2026
Classificada 2 em 5 estrelas

Sold us the wrong plug for tablet

Sold us the wrong plug for tablet. No smiles , no greeting and waited ages to be served even though it was not busy . Very disappointing !

3 de outubro de 2026
logótipo da Currys  - Folkestone

Resposta da Currys - Folkestone

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Classificada 5 em 5 estrelas

New t.v

I was ordering a t.v for my daughter, she's in Glasgow I'm down in Kent. It was super easy to do, it was delivered when they said it would be. Curry's are the best.

29 de setembro de 2026
Classificada 5 em 5 estrelas

Brilliant purchase

We are old fossils and needed to by ear pods for our new mobiles. We knew nothing about ear pods so we needed real help from someone with the knowledge we lacked. Fortunately a young man, Milo, was the person who truly helped us. His knowledge was excellent and he explained what the different ear pods did. We purchased 2 different ear pods as my husband and I needed them for different reasons. Milo helped us both to purchase just the right products. He was friendly, yet professional having excellent knowledge.

26 de setembro de 2026

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