The sales assistant, Alisdair, upheld the image that the Currys TV advert promotes. The help he provided during our selection of goods made the shopping experience good humoured and enjoyable. Even ou... Ver mais
Localização
Alterar localizaçãoUnit 5B West Quay Retail Park, Harbour Parade, SO15 1BA Southampton, Hampshire, GB
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Leia as opiniões dos outros
Order was even ready before the collection date I chose which made me happy. Got there provided the necessary details and got my order. Exactly as described.
From the moment I walked in, I was greeted by helpful but not pushy staff. When I needed their assistance I received undivided attention by someone who listened to my needs and talked me through all t... Ver mais
After a dreadful experience with Curries.An investigation was held and I was promised a £75 refund.Advised to wait ten working days for it to go back into my account.Still annoyingly WAITING and the t... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de eletrodomésticos
- também em
- Loja de computadores e acessórios
- Loja de dispositivos electrónicos
- Loja de telemóveis
- Loja de televisões
- Loja de utensílios de cozinha
Sobre Currys - Southampton West Quay
Escrito pela empresa
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Informações de contacto
Unit 5B West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, Hampshire, Reino Unido
- 03445610000
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Friendly and helpful staff
very were so helpfull wehn i was what…
very were so helpfull wehn i was what to get a new printer and i talk to them on a video call what is on you web site and that was so helpfull and they went step by step with me and got what i what ..
Very helpful sales assistant
My experience at Curry's was a good…
My experience at Curry's was a good one, i was served by Andy, he did a great job, he explained everything to me in detail, Andy was a great help
10 out of 10
Thank you Andy
From George Spowart
Hannah
The youg lady, Hannah, who assisted us with a TV purchase from the Southampton store was superb, from explaining all the TVs in detail to the actual transaction. Very professional, courteous and helpful.
Staff serving were very helpful
Staff serving were very helpful, he offered discount on the item I've purchased... all went absolutely smoothly and no stress.
Thank you.
Alisdair did well
Alisdair did well, but it did take over 3 hours to transfer to my new phone and I am still struggling to get it to operate as I would wish.
Poderá usar IA para responderLer mais
IF YOU ARE LOOKING FOR GOOD SERVICE DO NOT GO WITH CURRYS
IF YOU ARE LOOKING FOR GOOD SERVICE DO NOT GO WITH CURRYS
I had the most terrible experience.
Started off where delivery took a long time. They initially dropped the box when offloading it, they then proceeded to entire my property and insist that I keep the Tv. They became irate and I feared for my safety.
I then complained about them and nothing happened, Currys just ignored me.
The delivery was then rescheduled - on the new delivery date, nothing arrives, I call them and they tell me that someone canceled it but they can’t see on the system who did it. I rescheduled and finally the tv arrived over 20 days from when I bought it.
The tv then starts glitching and freezing, they take it for repairs and then return it to me after saying they fixed it, the Tv then has the same problem.
They then return £680 out of the £710.10 that I spent on the TV with no reason as to why. I go into the store where they send an email and it’s been over a month and I haven’t heard anything back yet.
Don’t even get me started on the customer service helpline who are absolutely pathetic. They do not record concerns correctly and do not pass relevant information on. I had a few complaints where I begged for them to listen to the calls as they are recorded, the complaints team on multiple occasions told me that they cannot listen to calls. How pathetic of an excuse is that!?!!!?
I chose Currys over Argos due to them being the bigger name, but how wrong I was.

Resposta da Currys - Southampton West Quay
Excellent customer service
The staff who attended to me was very kind and supportive.
On entrance to the store we were…
On entrance to the store we were immediately directed to the correct department.
Within a minute of looking closely at the appliance, we were approached by a staff member who knew what he was talking about, checked they had one in stock and quickly sat us down to complete the paperwork
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