Compass Vehicle Services Ltd Opiniões 

105
•
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This company and their service support is excellent. Great staff and very flexible, I have used them for years now. When other companies let you down these do not. Thanks again for your support... Ver mais

Classificada 1 em 5 estrelas

Did a joint application, sent all the id and documents they wanted, after a couple weeks no reply. Sent a follow up email still no response. Not very good customer service can’t even tell you if you a... Ver mais

Classificada 5 em 5 estrelas

The service was extremely couteous and personally handled, straight forward with no automation. You dealt with named people, an CVS did exactly what it claimed, without the tension of awaiting credi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The team at Compass really helped me out when I was in urgent need of a car. My company car was being returned after moving jobs and I kept getting refused by leasing companies. I contacted Compass wh... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de aluguer de carros
  2. também em
  3. Loja de acessórios para automóveis

Escrito pela empresa

COMPASS VEHICLE SERVICES LTD - MAKING CAR LEASING ACCESSIBLE TO EVERYONE SINCE 1999 | At Compass Vehicle Services (CVS Ltd), we specialise in bad credit car finance and bad credit car leasing, providing affordable, flexible car lease deals to individuals and businesses across the UK. Whether you have poor credit, no credit history, or financial challenges such as IVAs, CCJs, or bankruptcy, our mission from day one has been simple: to help you get on the road regardless of your past credit issues. Your current situation matters more than your past with us. || OUR MISSION: Customer-First, Inclusive Leasing | We believe that everyone deserves the chance to drive a quality vehicle, no matter their credit background. CVS offers a truly inclusive leasing experience, welcoming applications from people with all credit situations — including those overlooked by traditional lenders. Our friendly, knowledgeable team treats every customer like family. We listen carefully to your needs and provide personalised advice to help you find the best leasing solution, whether you need a personal contract hire or business contract hire. || WHAT MAKES US DIFFERENT? | - Experienced Team: Over two decades of expertise securing great deals on many makes and models. - Tailored Leasing Solutions: Includes used car leasing, van leasing, flexible terms, fixed payments, and transparency. - Transparent and Stress-Free Process: Direct handling, no third parties. - Nationwide Coverage with Convenient Delivery: Free local delivery within 25 miles or collection option. - Warranty and Road Tax Included: Peace of mind standard with every lease. - No Credit? No Problem!: Specialists in leasing vehicles with bad credit and no credit car leasing. || LEASING SOLUTIONS FOR BUSINESSES AND INDIVIDUALS | Whether you’re an individual or a company seeking business car leasing or van leasing, we offer flexible options to fit your needs, including personal/business contract hire with road tax and high mileage included, bad credit leasing solutions, used and new vehicles, plus no-deposit deals. || TRUSTED, FCA REGULATED AND CUSTOMER RATED | Since 1999, CVS has helped hundreds of UK customers get the vehicles they want, backed by a reputation for honesty, reliability, and outstanding service. FCA regulated and dedicated to making vehicle finance accessible to everyone. ||


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

105 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(105)

4 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service

This company and their service support is excellent. Great staff and very flexible, I have used them for years now. When other companies let you down these do not.

Thanks again for your support and lease, car is lovely and service even better. Perfect.

22 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Did a joint application

Did a joint application, sent all the id and documents they wanted, after a couple weeks no reply. Sent a follow up email still no response. Not very good customer service can’t even tell you if you accepted or declined which I take as a silence means declined.

23 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ghost company?

Do people exist here as all the phone keep getting hung up on me. No body getting back to my emails. I am thinking this operation is ran by ghosts.

Seeing is believing. I have not yet seen or heard anything from anyone and applied weeks ago. -__-

31 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I don’t even know where to begin in…

I don’t even know where to begin in praising this company. After circumstances beyond my control affected my credit score, securing a car through a PCH or PCP seemed impossible. Most companies judged me based on my past, not my current financial stability.

Compass Vehicle Services, however, operate exactly as every company should. They looked at my current affordability, income, and traceability — rather than a number on a credit report. Their process was straightforward, fast, and genuinely human. Before I knew it, I was driving in a brand-new, dream car.

Because they’re a smaller company, the experience feels deeply personal. You’re never just another customer; you’re treated with kindness, respect, and care every step of the way. Every member of their team I spoke to was exceptional.

Ben, thank you for your incredible help in finding me the perfect car — your patience and professionalism made the process effortless.

And a special shout-out to Graham, who delivered my car. His enthusiasm, friendliness, and passion for the company were contagious. He kept me updated throughout, took the time to walk me through the car features, and shared in my excitement as if it were his own. He truly made the build up and delivery day really special.

To everyone at Compass Vehicle Services — thank you from the bottom of my heart for turning what felt impossible into reality. You’ve made a dream come true, and I’ll be forever grateful.

5 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Before approval!

I am currently in the middle of applying for an application in leasing a car through CVS. From what I have seen so far nothing but excellent customer service with fast response times and very respectful and professional responses back. Will give a big shout out to Dan for sure.

Already I can see this company is here to help out anyone in need if you have the supporting evidence to back you up as any business it takes two to tango. Regardless of my outcome of approval this is a company that cares about their customers for sure!

20 de agosto de 2025
Opinião espontânea
logótipo da Compass Vehicle Services Ltd

Resposta da Compass Vehicle Services Ltd

Josh, Thank you for taking time out to leave CVS a review and share your experience. Much appreciated.

Classificada 5 em 5 estrelas

Staff have always been helpful

Staff have always been helpful, answer any questions asked, very professional ,

25 de julho de 2025
Opinião espontânea
logótipo da Compass Vehicle Services Ltd

Resposta da Compass Vehicle Services Ltd

Many thanks Ms Dixon for taking the time to leave us a review and your lovely comments.

Classificada 5 em 5 estrelas

Excellent

Excellent. I’ve been with this company for over two years and recently upgraded without any issues. Chris is a very good asset to the team.

Thank you
Adrian (Morgans)

15 de julho de 2025
Opinião espontânea
logótipo da Compass Vehicle Services Ltd

Resposta da Compass Vehicle Services Ltd

Thank you so much for your kind words and for being with us these past two years! We’re delighted that your upgrade experience was smooth and hassle-free. Chris will be thrilled to hear your feedback. If there’s ever anything more we can do for you, please let us know.

Classificada 5 em 5 estrelas

Great family run business

Great family run business, I’ve been a long serving customer. Myself and my wife have always had nice cars from CVS, the team are always happy to help and always go above and beyond to ensure your happy with your new car. Thanks again for everything Graham and the rest of the team.

3 de abril de 2025
Opinião espontânea
logótipo da Compass Vehicle Services Ltd

Resposta da Compass Vehicle Services Ltd

Thank you so much for your wonderful feedback! We’re truly grateful for your loyalty over the years and delighted to hear both you and your wife have enjoyed your cars from us. Graham and the whole team are always happy to go the extra mile, and your appreciation means a lot to us. If there’s ever anything you need, please don’t hesitate to reach out.

Classificada 5 em 5 estrelas

Great experience from start to finish…

Great experience from start to finish with CVS. Recieved my new car last week big thankyou to Ben for al your help.

16 de julho de 2025
Opinião espontânea
logótipo da Compass Vehicle Services Ltd

Resposta da Compass Vehicle Services Ltd

Thank you so much for your kind words! We’re thrilled to hear you had a great experience from start to finish and that you’re enjoying your new car. Ben will be happy to know his help made a difference. If you ever need anything else, please don’t hesitate to reach out!

Classificada 5 em 5 estrelas

We have been with CVS for many years

We have been with CVS for many years, never had an issue, always quick to help. Would highly recommend.

24 de julho de 2025
Opinião espontânea
logótipo da Compass Vehicle Services Ltd

Resposta da Compass Vehicle Services Ltd

Thank you so much for your wonderful review, Charmaine! We truly appreciate your loyalty over the years and are delighted to hear that you've had such positive experiences with us. Your recommendation means a lot to our team. If you ever need anything, we’re always here to help!

Classificada 5 em 5 estrelas

The team at Compass really helped me…

The team at Compass really helped me out when I was in urgent need of a car. My company car was being returned after moving jobs and I kept getting refused by leasing companies. I contacted Compass who approved me straight away and then began the search for my new car. The whole experience was seamless as my new car was found and delivered to my door with very little fuss. I honestly cannot thank the team at Compass enough!!

7 de julho de 2025
Opinião espontânea
logótipo da Compass Vehicle Services Ltd

Resposta da Compass Vehicle Services Ltd

Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience with Compass. Our team is dedicated to making the process as smooth and stress-free as possible, and we're so glad to hear that we could help when you needed it most. Knowing that we made a difference for you means everything to us. If you ever need anything in the future, please don't hesitate to get in touch—it's always a pleasure to help. Wishing you many happy miles in your new car!

Classificada 5 em 5 estrelas

A great leasing experience from start to finish!

I’ve had a vehicle with CVS for the last 4 years and I have to say the service has been excellent. I had fantastic support right at the start of my journey with them when Graham helped me choose a great vehicle for my budget and I definitely got a much better car than I thought I would! Plus it was delivered to me and the whole process was very smooth and personal to me. I haven’t had any issues with the vehicle and it’s been one of the best cars I’ve had (Vauxhall Astra) and whenever I’ve had the odd query it’s been answered straight away plus I get regular reminders about MOTs and servicing. The only reason I’m leaving after 4 years is because of a work Electric Vehicle scheme which covers everything I need and I find that you can really judge an organisation on how they are when you leave. CVS have been great and especially Chris. I had options about how I wanted to return the vehicle and the timescales are very clear and I would absolutely go back to them again in the future. Take a bow Chris, Graham and Jacki who also helped me with extending my lease for an extra year!

24 de janeiro de 2025
Opinião espontânea
logótipo da Compass Vehicle Services Ltd

Resposta da Compass Vehicle Services Ltd

Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with CVS over the past four years. We appreciate your kind words about Graham, Chris, and Jacki, and we're delighted you enjoyed your Vauxhall Astra. We wish you all the best with your new electric vehicle and look forward to welcoming you back in the future!

Classificada 5 em 5 estrelas

Exceptional Service and Seamless Experience – 10/10 Recommendation for Compass Vehicle Service

I recently had the pleasure of working with Compass Vehicle Service (CVS Ltd.) while searching for a new business car, and I must say, the experience was nothing short of exceptional. From the moment I found them on Google, everything about the process was seamless and efficient.

Ben and Graham were fantastic, guiding me through each step of the journey with utmost professionalism and care. Their attention to detail and commitment to customer satisfaction made the entire car leasing and purchasing process incredibly smooth.

What truly impressed me was the personalized touch they provided – one of their dedicated staff members delivered the vehicle directly to me! The level of customer service at CVS Ltd. is simply unparalleled.

If you’re looking for a reliable, efficient, and customer-focused vehicle service provider, I cannot recommend Compass Vehicle Service highly enough. They go above and beyond to ensure a wonderful experience. 10 out of 10!

Thank you, Ben, Graham, and the entire CVS Ltd. team

4 de julho de 2024
logótipo da Compass Vehicle Services Ltd

Resposta da Compass Vehicle Services Ltd

We're absolutely thrilled to hear such wonderful feedback about your experience with Compass Vehicle Service! Your kind words about Ben, Graham, and the team mean the world to us.

Providing exceptional customer service is our top priority, and we're delighted that we exceeded your expectations. Thank you for choosing Compass Vehicle Service and for taking the time to share your positive experience. We look forward to assisting you again in the future!

Classificada 5 em 5 estrelas

Excellent company for bad credit leasing.

This is an excellent company to lease from, the staff are very friendly and helpful. Ben did an excellent job sourcing the car for me and Graham whom I met was very friendly and made sure the car was immaculate. Highly recommended.

3 de julho de 2024
Opinião espontânea
logótipo da Compass Vehicle Services Ltd

Resposta da Compass Vehicle Services Ltd

Thank you for your kind review! We're glad Ben and Graham provided excellent service. Enjoy your new car!

Classificada 5 em 5 estrelas

My last hope... They're the best!

What can I say about Cvs. Amazing. When everyone else said no and didn't even take a look at my financial details these guys went old school like a bank manager and checked if I could afford the car.

Quick replies to application and to follow up emails, nice choice of cars and a bucket load of stress lifted off my shoulders. I honestly can't thank the whole team enough you have been life savers for me.

Thank you!

7 de junho de 2024
logótipo da Compass Vehicle Services Ltd

Resposta da Compass Vehicle Services Ltd

Thank you so much for your kind words! We’re delighted to know that our personalised service made a difference. It’s wonderful to hear that we could help ease your stress. Enjoy your new car!

Classificada 5 em 5 estrelas

Second Car

On my second car with CVS and I couldn’t be more satisfied with the service I’ve received, switching cars was so straight forward. Ended up with a brand new Audi - something I thought I would never have. Huge thanks to Ben, Graham and Jacki!

7 de junho de 2024
logótipo da Compass Vehicle Services Ltd

Resposta da Compass Vehicle Services Ltd

We're happy to hear switching cars with CVS was so straightforward. That's exactly what we strive for!

Classificada 5 em 5 estrelas

EXCELLENT SERVICE!!

Not one for reviews usually, but had to in this instance. From my initial enquiry and speaking to Ben, everything was clear from the get go, Ben was very responsive to emails and answering any questions I had. Application and vetting process was very smooth and was approved the same day. Graham then picked up from here and helped me sourcing the right vehicle. Despite delays and issues with a number of manufacturers at the minute graham was able to source me the exact car I wanted, within 2 weeks with great spec and desired colour. I was even given a car to borrow whilst waiting for delivery, then had the BMW delivered to me, honestly could not fault these guys, amazing service from start to finish and I’m very grateful.

I also found it a very personal service, these are very down to earth friendly guys, who also tell you exactly as it is.

Would 100% recommend Compass to anyone.

4 de junho de 2024
Opinião espontânea
logótipo da Compass Vehicle Services Ltd

Resposta da Compass Vehicle Services Ltd

Thank you for taking the time to leave us your feedback. We hope your enjoy the car!

Classificada 5 em 5 estrelas

CVS is the best leasing company I have…

CVS is the best leasing company I have come across. Professional, efficient and fair.
Graham and Ben have been wonderful and the team as a whole have been so great, and I would highly recommend.

23 de maio de 2024
Opinião espontânea
logótipo da Compass Vehicle Services Ltd

Resposta da Compass Vehicle Services Ltd

We’re thrilled to hear about your positive experience with CVS, Graham, Ben, and our team—your recommendation means the world to us!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais