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Classificada 5 em 5 estrelas

Amazing hospital. Not only was i rightly diagnosed and mediated after years of suffering the staff all genuinely care its like one big family. Definitely what u need in a crisis. The food is amazing t... Ver mais

Classificada 1 em 5 estrelas

Churchill Cygnet Kennington Never judge a book by its cover! Reception and facilities snazzy. All staff from Psychiatrist and doctors. and most other staff except cleaners are truly dreadful. I’... Ver mais

Classificada 1 em 5 estrelas

The hospital is so slow. Takes over a month to sort out an account and put money on. They dont help with benefits they dont help the patient. I called up to speak to my partner and I got told that t... Ver mais

Classificada 3 em 5 estrelas

Patients in my specific hospital is treated very well and this is despite staff feeling undervalued at times . Upper management don't interact with their team on the frontline. Sometimes staff are fa... Ver mais

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TrustScore: 2.5 em 5

23 opiniões

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8 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Amazing hospital

Amazing hospital. Not only was i rightly diagnosed and mediated after years of suffering the staff all genuinely care its like one big family. Definitely what u need in a crisis. The food is amazing the activities are amazing. Couldn't be more thankful. I didn't want to leave it was that good x Harrogate hospital

2 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The hospital is so slow

The hospital is so slow. Takes over a month to sort out an account and put money on. They dont help with benefits they dont help the patient. I called up to speak to my partner and I got told that their canteen had flooded and what bed my partner was in. But I only wanted to speak to him. One of the main doctors said she'd call me bk she didnt. Over a week it took and in the end we had a meeting because i was on the phone to cqc making an complaint She didnt listen to my concerns about my partner being in such a place. They didnt help my partner in no way shape or form over a month being in their now they transferring him to another cgyent group because they are unable/ incapable to sort benefits out. Ive been lied to over and over again. It took 3 weeks for him to be let outside for a cigarette even thou he was getting told everyday he could go out. Some staff cant speak good English and I couldnt understand some of them. I gave them food for my partner and they left it out for over 5 hours and their was chicken in their.
This place needs to be shut down as its not their to help the ppl inside they just getting money off the government.
The only nice ppl in there is the receptionists!

25 de junho de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Patients in my specific hospital is…

Patients in my specific hospital is treated very well and this is despite staff feeling undervalued at times . Upper management don't interact with their team on the frontline. Sometimes staff are faced with bias.

4 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

It’s a business, staff don’t matter!

Cygnet commissions NHS patients, where they could not be admitted locally due to lack of bed availability.
It works like NHS from a patient’s perspective.
However, for staff, Cygnet is an American company so it is ruthless when it comes down to business. Poor staff support. Sick leave is non existent - so even if you have a life threatening condition like asthma, there is only 4 days per year is allocated so you lose pay but obviously you can’t come to work.
Maternity pay is extremely poor only 4 weeks paid leave then statutory.
Whistleblowing is difficult as you are undermined and blamed for no fault of your own.
Staff go through several assaults but the company does not take responsibility for it and there is no long-term staff support. I suppose someone needs to die in order to take any organisational decision.
System used for staffing uses minimum staff per shift to make profit, so often staff are left with difficulty doing their job.
You need to be a resilient person to work here and there is no compassion from Cygnet management. If you can just work without whistleblowing and standing up for right, then you will be fine- just put your head down and keep going. If you care about staff welfare, then don’t go to Cygnet. Low paid workers are mostly affected by the management. The management will take paid sick leave for them, but wouldn’t pay for staff below them who are paid a tiny fraction of their pay.

1 de setembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

This has got to be the worst place I…

This has got to be the worst place I have ever worked. So much bullying going on management do little to nothing to help just sit in there ivory towers and let everyone do what ever they want .The only way you will get on is if you are friends with management then you are fine

15 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Worst place on Earth!

If I could leave ZERO stars for this company I would. Cygnet company cares NOTHING about our welfare. They are a money machine receiving £1000 a DAY from the NHS for each patient(inmate) that they kept. I was so HIGHLY medicated with lorazapam which I am HIGHLY allergic to! over and over again they kept upping my meds to the point that they INDUCED the symptoms that they were medicating me against, which they then would medicate me more for. I was zombified. the support staff were great but the psychiatrists were very cruel, wouldn't listen and treated us like we had zero sovereignty over our minds and bodies. It was a version of hell that I cant explain. I saw human right violations CONSTANTLY happening to inmates that were so atrocious that I am writing a book about it. At one point I was pushed into a broom closet by 4 BIG men and pinned down and injected. I was held for 3 months then finally discharged to homelessness. I was literally told that I had 1/2 hr to pack and leave with no ride provided at all. (normally they drive you and your belongings back home or to your new home) Its illegal for them to do this. So now I have no after care at all, I am homeless, living on the streets and get this they even have all of my art and won't return it or ship it to me. I had 40 large art pieces in my room since I was homeless I had ALL of my possessions with me. Please don't put your loved ones in these peoples hands! We leave worse than we do when we arrive. Cygnet is run by billionaires who don't care about mental health. Also ALL support staff get paid MINIMuM wage! Its disgraceful! If you all would like to call me and return my art, my clothes, my computer charger and my $1000 of essential oils that you didnt return to me you can call me. You have my number.

4 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I'd give no stars i apply for a cleani…

I'd give no stars i apply for a cleani g jobs in bury and was told I'm not good enough for a interview even tho I've cleaned in a pharmaceutical company when I made tablets and care work food factory I'm not good enough not very professional

25 de abril de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Stupid

I was bought into Cygnet Hospital after having an argument at Gatwick Airport with a passenger service agent because he did not allow me to board the plane when I was allowed, by the police. For me expressing my emotion!

The food is good but keeping me in a "hospital" and diagnosing me with schizophrenia is not right!

29 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Totally uncaring.

Rang a ward to enquire about someone who I've known for 40 years, who used to phone me several times a day but has suddenly stopped. They wouldn't help and didn't ask me my relationship to the person. Seemed totally uninterested and unhelpful. I have heard such dreadful things about Cygnethealth and am extremely concerned. I have followed this person through several healthcare situations and have never come across staff who obviously have no care whatsoever for the individuals they are supposed to be caring for but don't. The record of this chain of private hospitals is appalling and distressing.

28 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Disgusting place.

Disgusting place.
Went in Voluntarily( NHS) for a break.
Immediately given a 72hr hold by a miserable Moldovan Female psychiatrist. Beware the low educated and noisy/lazy Nigerian staff. I think they try to keep you in to make money.
Avoid at all costs and don’t send loved ones there.

9 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Corruption and deceit

Acre cynet clinics, Worksop rd, chesterfield s43, if a prisoner can have visitors why are you saying I can’t visit my friend in your mental health clinic, we will soon see about that, watch this space folks, judge Judy is on a mission

16 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Churchill Cygnet Kennington

Churchill Cygnet Kennington
Never judge a book by its cover!
Reception and facilities snazzy.
All staff from Psychiatrist and doctors. and most other staff except cleaners are truly dreadful. I’ve been in some hell holes before but I think this one takes the biscuit. Liars, cheats, goaders, corrupters and absolutely no duty of care. Majority of care workers etc absolutely dreadful. Woe betide anyone sending their loved one here. Beware the Nigerian mafia! Will stop at nothing to berate you.
Rabbit. X

17 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t think iv seen a worst place for…

Harrogate
Don’t think iv seen a worst place for mental health in my life. This is place is shocking. If I could give it less then one star I would.
You get a care plan offering you support. I have been here 6 days not one person has been up to me to offer anything offered in my care plan.
I was eating breakfast in the breakfast room males and females are allowed in the same room with no staff. A man was telling me about his sexual preferences and it’s cleaners with dusters on his private parts. Not something you want to hear with your morning cup of tea. I did report this nothing was done. I have always heard off other lady’s that this has happened before.
Don’t bother complaining it gets you on a 72 watch just for asking to sleep. Because they can’t stop the music from upstairs above your room. I was then put for a review to go on a section 2. The amp (socail worker) came she said your denying her of basic human rights of sleeping. She also said I have only been here half a hour and she had a headache. I was not put on a section as I was only put on the 72 hours watch because I ask to sleep after days of booming music coming in my room luckily the amp was there when this was happening.
Within 6 days iv been from informal to a 72 watch to a section 2 recommendation to leaving hospital with no medication all for wanting to sleep.
Please read other reviews before sending love ones here.

25 de agosto de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Juniper ward Cygnet Churchill hospital. INCONSISTENT. They started experimenting with a …

They started experimenting with a different drug for my brother, then they started changing it back to original drug. They thought they knew everything. I call that arrogance. They did not want to listen to a family member because each time they said they invited me to a ward round they lied. They don't want the opinions of the relatives, as they just want to be right. Well they are making big mistakes with my brother. These people think they can control patients through drugs. They spending time experimenting on taking my brother of his regular medication he had for over 20 years and then putting him back on it. Some of the staff are so rude in manner. They work with mentally ill people ,so they like to treat visitors like they are mentally ill too. There's recovery Juniper ward staff at Cygnet Churchill hospital. Don't put everyone in boxes please. Your not the best hospital by a long way. I got a promise in a phone call by this wards doctor that I would be involved in my brother's ward round. Even he lied. I am looking into a tribunial for my brother. Family have rights and patients have rights. These staff here need to remember that. There inconsistent in here causing worse ill health for their patient.

26 de novembro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

In Good Hands

I can only comment on the interview process and the training, thus so far.
The interview was extremely professional and I was treat with dignity and compassion.
The manageress and her colleague were very thorough and calm, listening actively and allowing me plenty of time to answer.
Regarding the e-learning, there are a few technical issues, but on a whole, extremely informative and rewarding.
Iv been an engineer for 25 years, but decided that I would prefer to fix humans than machines, therefore, it’s an unknown quantity, but I feel from my experience with Cygnet so far, that I will be in good hands.

1 de novembro de 2022
Opinião espontânea

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