DAN Europe Opiniões 

Very quick response time, kindness of all the people involved, doctor availability at any hour.
High service quality.

Ho chiamato di sera e non ho dovuto attendere per ricevere risposta.
La telefonata con il medico è stata di conforto e utile.

È la prima volta dopo diversi anni da iscritto che sono ricorso all'assistenza per un problema fisico.
Devi dire che sono stato particolarmente sorpreso favorevolmente dalla disponibilità e cortesia del personale addetto.

I was very impressed with the outstanding and highly professional service and extremely human approach provided by DAN. The support was incredible, with always a prompt and proactive response, and the level of care and attention was truly amazing before, during and even after the repatriation from Indonesia to Belgium. I had an excellent and valuable experience that clearly reflects the very best standards of service. Therefore I can only highly recommend DAN Europe Insurance! Thank you for all your precious help 🙏

I recently experienced a small accident in the Red Sea where I broke my ankle after leaving the water. I called DAN Europe as soon as was possible, and their response was nothing short of exceptional. From the very first call, they handled my case with incredible efficiency and kept us in constant contact, offering clear advice every step of the way.

Their medical team quickly assessed my situation after receiving the diagnosis from the hospital in Hurghada. Based on their evaluation, they determined that I was fit to fly and promptly arranged our flights to bring us back home. Their ability to coordinate this so smoothly during a stressful time gave us immense peace of mind.

I cannot recommend DAN Europe enough. Their professionalism, prompt response, politeness, and genuine care made a difficult situation manageable. Having this level of support is invaluable.

adhérente depuis plusieurs années (perso et pro) j’ai subit un accident il y a quelques mois et j’ai donc activé leurs services pour la première fois. Je tiens au souligner le sérieux et la rigueur de leur suivi presque journalier de mes traitements et le remboursement impeccable de mes soins (transports, médicaments et consultations)
je recommande vivement !

Soprattutto l'assistenza. Avere persone qualificate che organizzano tutto

Efficienza e cortesia, assistenza perfetta

Sono stata in viaggio alle Maldive e ho avuto bisogno di loro per un problema banale di otite esterna, ma si sono rivelati essere super veloci, efficienti, gentili e mi hanno contattato tutti i giorni a seguire per sapere come andava il dolore e se la cura che mi avevano prescritto ( e che loro avevano voluto per valutare la correttezza delle prescrizione) stesse dando buoni risultati.
TOP!

The response from DAN was immediate and helpful. Anyone who takes part in diving is well advised to take cover with DAN. They put the diver first and provide clear and helpful advice and stay involved throughout

I found myself in a very serious situation, unremarkable dives and profiles well within correct parameters but somehow I manage to pick up DCS across a few dives and I only came to the conclusion a few days later. There was absolutely no hesitation from DAN to admit me And support the hyperbaric treatment which has ultimately given me the best chance of a full recovery. The communication between DAN and my Hospital was outstanding and there was immediate responses whenever questions were asked by my Hospital or myself directly. There was tremendous empathy and understanding I didn’t feel like I was being challenged to prove my need in anyway And after four days in the hospital I walked away with a clear path to a full recovery. There was no BS everything was factual and delivered in a way that allowed me to make the right decisions and have the same expectations along the way. If you are a Diver and you do not have Insurance you are out of your Mind. It’s not just about the money it’s also about having the expertise and the right advice because you may find yourself in some remote Hospital that has absolutely no idea about Dive medicine. You want these guys on your side and whatever it costs to obtain the insurance is a very small price in the Big scheme of things. I cannot thank the team enough for the support I received this week and I will never be without this Insurance.

direi solamente che essendo la prima volta aver bisogno della DAN fuori Italia e stato molto capace e professionale a capire e consigliare il medico che ha preso in cura la mia compagna, che dire grazie

My wife had an accident in our dive in Maldives.
Tried to assist but everything went wrong (long story) and we had a rapid ascent from 15 meters.
Dive was difficult with strong current and had so bad ending

In my 27 years as a diver I did not even have a minor incident but I guess there is a time for everyone.

I was impressed with Dan's response.
I emailed them to ask for advise we both had minor symptoms and they called me back.

Tried to connect me with a doctor in my country.
When this wasn't possible they passed the call to a doctor speaking English

It may sound silly but made huge difference in my psychology to have a such immediate response.
The story ended very well as we didn't even needed treatment and I hope I won't have to bother these guys again and let them continue their studies to make our dives safer.

All the best and safe diving to all

Dopo dolori a orecchio e viso contattavo il DAN che mi ha consigliato, individuando correttamente la patologia, cosa fare e mi ha poi seguito scrupolosamente. Ottimo servizio!

Nous avons passé 3 heures ma femme et moi aujourd'hui pour essayer de renouveler notre assurance avec Dan Europe mais sans succès. Nous avons essayé avec 2 téléphones portables différents, avec chrome et ensuite avec le navigateur Edge. Nous avons rempli la totalité des informations mais aucune fenêtre n'apparaît pour effectuer le paiement. Aucun message d'erreur s'affiche avec moi non plus. Pourtant nous avons tous les deux un compte valide chez Dan.
C'est une catastrophe et tellement frustrant.

Facilmente contattabile efficienti e esaurienti grazie mille

Excellent experience.
I tried it a few days ago in Sharm due to a minor issue (bronchitis during my diving month), which resolved perfectly in few days and allowed me to happily complete my remaining dives.
Being in a foreign country (Egypt), the support in my language (Italian - just a couple of phone calls that sorted everything out) was fantastic.

I was stung by a stingray with various complications - toxicity, infection, minor surgery.

I thought that DAN were very much on the ball, obviously just my experience but informed by my surgeon at the hospital also thinking that the whole process had been well handled.

For the price and compared to a lot of insurances DAN stands out for me above all. I already had DCS symptoms and was in the hospital when I contacted them via Internet calling (something that a lot of companies don't offer). They immediately had me talk to one of their dive professional doctors and later on an ENT specialist. Despite me not contacting them until I was already at the hospital they moved quickly. Later I had to go into a hyperbaric chamber and the bill wait sorted before I even left the hospital. The team was friendly, courteous, and professional. They really a standout company and I wish that there were more companies like them.