I was treating myself to a new watch as a semi-retirement gift and decided to visit the Omega Boutique in Liverpool. All the staff were lovely and made us feel very welcome. I was served by Abigai... Ver mais
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Leia as opiniões dos outros
DMR Canary Wharf is the place if you are looking to buy a watch or jewellery. The staff are very friendly and attentive to your needs. One of the helpful staff members Baron was very honest no games b... Ver mais
A empresa respondeu
I had an amazing experience at David M Robinson in their Canary Wharf showroom. Diana did a fantastic job — she was extremely professional, knowledgeable, and explained everything clearly. Th... Ver mais
Alex, Ben and Mel created a fabulous collection experience for gifts for my son and daughter in law’s anniversary. The surprise package for them was brilliantly done and we had a wonderful day from st... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
David M Robinson - British luxury jewellery designer & retailer of luxury watches from famous Swiss brands including Rolex, Patek Philippe, OMEGA, TUDOR, IWC Schaffhausen and TAG Heuer.
Informações de contacto
14 Railway Street, WA14 2RE, Altrincham, Reino Unido
- 03339969987
- customerservice@dmr.co.uk
- www.davidmrobinson.co.uk
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Exceptional Customer Service
An exceptional customer service was provided by the staff at DMR Canary Wharf. The Advisor Melanie was very knowledgeable, understanding of our requirements and provided us with options on the item we purchased. She completely made us feel at ease and gave us an opportunity to make an informed decision.
The DMR boutique was warm welcoming and friendly. We will definitely be back to purchase further items for our collection.

Resposta da David M Robinson
Charley is the best
Charley is the best - walked me through it all and was incredibly informative and accommodating. Thank you!

Resposta da David M Robinson
James was extremely helpful
James was extremely helpful. Guiding us through the best options available for our sons 21st.
Offered us a great package to surprise him with too.
Thanks James
Give that man a pay rise!!!

Resposta da David M Robinson
I recently collected my Rolex…
I recently collected my Rolex GMT-Master II from David Robinson Jewellers on 13/06/2026, and the experience was exceptional from start to finish.
I was looked after by Hannah Williams, who I have had the pleasure of dealing with before. Hannah is always welcoming, professional, and incredibly knowledgeable. She made me feel completely at ease throughout the entire process, taking the time to answer any questions and ensuring everything felt relaxed and personal rather than rushed.
Collecting a Rolex is a special occasion, and Hannah and the team at David Robinson Jewellers made it feel exactly that. The level of customer service and attention to detail was outstanding, and the whole experience felt genuinely tailored to me as a customer.
I would highly recommend David Robinson Jewellers to anyone looking for a luxury watch or jewellery purchase. Thank you again to Hannah for making the occasion so memorable.

Resposta da David M Robinson
First time I’ve been into a Rolex…
First time I’ve been into a Rolex dealership,I’ve always thought they looked a bit intimidating.Well I was wrong,Ben Arnold at the Manchester branch couldn’t have been any better, he dealt with me on my level and made the whole journey a great experience.Just wait for the hand over,they really do know what they are doing nothing stuffy just special.

Resposta da David M Robinson
A very enjoyable experience
A very enjoyable experience. Craig was great, very knowledgeable and patient whilst not making us feel pressured.

Resposta da David M Robinson
Incredible service from start to finish…
Incredible service from start to finish - cant wait to collect my new watch from DMR Manchester tomorrow!

Resposta da David M Robinson
I recently purchased a new Rolex…
I recently purchased a new Rolex Datejust from DMR Canary Wharf, and the entire experience was exemplary from start to finish.
A special thank you to Baron, who was incredibly professional, knowledgeable, and attentive throughout the process. His communication was excellent, keeping me informed every step of the way and making the purchase experience smooth and enjoyable.
Buying a Rolex is a significant occasion, and Baron made it feel truly special. He took the time to answer all my questions, provided honest advice, and delivered outstanding customer service. His professionalism and attention to detail gave me complete confidence throughout the purchase.
I couldn't be happier with my new Datejust and would highly recommend DMR Canary Wharf to anyone looking for a luxury watch.
Thank you, Baron, for making this such a memorable experience.
Highly recommended.

Resposta da David M Robinson
My horology passion
My horology passion has been with me for many years and my relationship with DMR for cira 10 of those. The journey has always been a pleasure but my most recent purchase with Hugo took it to another level. His expertise, professionalism and knowledge of the time piece is question was fantastic. Provided a great overview of its history and was also patient with me allowing to try on other models.
Hugo is a real asset to DMR and it’s the only place I would purchase from as the experience was second to none……also their coffee is banging!

Resposta da David M Robinson
My first time at David M Robinson great experience
I pre booked my appointment couple days before i was due to visit the showroom in Canary Wharf to explore the Rolex Datejust variation as i have always dream of owning and cherishing one .
On arrival i was greeted by lady called Mel.
Mel looked after me throughout my visit and provided outstanding customer service. absolutely friendly, professional and incredibly knowledgeable, taking the time to answer my questions and ensure i felt welcomed and valued. She showed me a similar model i also express and it happen to show one of the model i quite liked and explained some of the technical aspect of the watch before registering me. Hopefully i will get the surprised call sooner or later as i can't wait to get this on my wrist and enjoy.
Lastly a big thank you to Mel for her exceptional service. She is a real credit to DMR, and i would recommend anyone who is interested in different watch brand as they don't just sell Rolex but different brand too and jewellery. So get yourself down there and visit the boutique as all staff are great and accommodating.

Resposta da David M Robinson
DMR Canary Wharf Experience
I have recently visited DMR Canary Wharf to enquire and purchase my engagement timepiece. The entire team and especially Baron treated me with utmost care and professionalism on all of our interactions and communications during the purchase process.
Even though I decided in the end to proceed with a different timepiece to the one I submitted my interest and deposit with DMR as I found it a more appropriate engagement option, Baron has been very respectful of my choice, completing the refund of the deposit amount immediately, with the same attention and professionalism.
I will certainly proceed with the acquisition of the Rolex Explorer in the near future from DMR Canary Wharf, and I will certainly be reaching out to Baron to complete the purchase this time around.

Resposta da David M Robinson
Exceptional service by Baron at Canary Wharf
I had an exceptional experience at the Canary Wharf store, thanks entirely to Baron. He provided truly outstanding service—professional, knowledgeable, incredibly kind, and genuinely accommodating throughout the entire process. He made what was already a special purchase feel even more memorable, and it was an absolute pleasure dealing with him. His warm, personable approach made all the difference. A real credit to the dealership and an excellent ambassador for the brand. Thank you, Baron, for such a phenomenal experience.

Resposta da David M Robinson
Thanks Baron and the CW team!
Had a fantastic experience at the boutique in Canary Wharf!
And special thanks to Baron, who was incredibly helpful from start to finish. Took the time to get to know me, what I wanted and made sure I was happy with my purchase. Perhaps more importantly, he’s just an all-round great person.
Can’t recommend enough and will definitely be back! 🙂

Resposta da David M Robinson
I would like to thank Baron for an…
I would like to thank Baron for an exceptional experience from beginning to end when purchasing my luxury timepiece.
What elevated the experience even further was the outstanding service provided by Baron. His professionalism, knowledge, and attention to detail were evident from the moment I arrived. Baron took the time to understand my preferences, guided me thoughtfully through the selection process, and ensured that every aspect of the purchase felt seamless and personalised.
His passion for fine timepieces and genuine commitment to customer service made the occasion feel both memorable and special. I never once felt rushed or pressured; instead, I felt valued as a client throughout the entire experience.
I would wholeheartedly recommend both the boutique and Baron to anyone seeking not only an extraordinary watch, but also a truly first-class luxury retail experience.

Resposta da David M Robinson
Had a fantastic experience
Had a fantastic experience, from start to finish. From walking in from the cold to ultimately walking out with a piece that I’ll pass down to my daughter.
Louis was outstanding — warm, attentive, and effortlessly welcoming — exceeding every expectation. This is the only place I’ll shop!

Resposta da David M Robinson
Couldn't Recommend Enough!
Me and my wife were delighted to purchase a lovely timepiece today with the help of Sanaa who was absolutely wonderful, her amazing service made us comfortable while she helped us make our decision! Couldn't recommend her more!

Resposta da David M Robinson
Baron is amazing
Baron is amazing. He’s always incredibly responsive and knows how to adapt to your needs. Can’t recommend him and the team enough.

Resposta da David M Robinson
James was excellent and took his time…
James was excellent and took his time with me to make sure I was happy with my purchase and very helpful and really happy with my watch thank you

Resposta da David M Robinson
Made to feel special from the start.I…
Made to feel special from the start.I visited the store on Friday and met Millie, she was very helpful explaining how the watched worked, Millie also emailed me links for the watch, today I went back store and met Connor, once again explained things about the watch, I was ready to purchase the watch anyway but once again trying the watch on I was sold.
I would like to thank both Millie and Connor for there help.

Resposta da David M Robinson
Absolutely fantastic experience…
Absolutely fantastic experience purchasing a watch and Hugo is so knowledgeable and shares a passion for watches so we had a really good chat.

Resposta da David M Robinson
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