David M Robinson Opiniões 

3253
•
TrustScore: 5 em 5

5,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was treating myself to a new watch as a semi-retirement gift and decided to visit the Omega Boutique in Liverpool. All the staff were lovely and made us feel very welcome. I was served by Abigai... Ver mais

Classificada 5 em 5 estrelas

DMR Canary Wharf is the place if you are looking to buy a watch or jewellery. The staff are very friendly and attentive to your needs. One of the helpful staff members Baron was very honest no games b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an amazing experience at David M Robinson in their Canary Wharf showroom. Diana did a fantastic job — she was extremely professional, knowledgeable, and explained everything clearly. Th... Ver mais

Classificada 5 em 5 estrelas

Alex, Ben and Mel created a fabulous collection experience for gifts for my son and daughter in law’s anniversary. The surprise package for them was brilliantly done and we had a wonderful day from st... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Joalheiro

Escrito pela empresa

David M Robinson - British luxury jewellery designer & retailer of luxury watches from famous Swiss brands including Rolex, Patek Philippe, OMEGA, TUDOR, IWC Schaffhausen and TAG Heuer.


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

3 mil opiniões

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5,0

Todas as opiniões

(3253)

325 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Exceptional Customer Service

An exceptional customer service was provided by the staff at DMR Canary Wharf. The Advisor Melanie was very knowledgeable, understanding of our requirements and provided us with options on the item we purchased. She completely made us feel at ease and gave us an opportunity to make an informed decision.
The DMR boutique was warm welcoming and friendly. We will definitely be back to purchase further items for our collection.

13 de junho de 2026
Opinião espontânea
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Resposta da David M Robinson

Thank you for your wonderful review.
We’re so pleased to hear about your experience, and we’ll be sure to pass your kind words on to Mel.
We hope to welcome you back very soon and assist you again in the future.
With thanks,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

Charley is the best

Charley is the best - walked me through it all and was incredibly informative and accommodating. Thank you!

13 de junho de 2026
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Resposta da David M Robinson

Thank you for your kind feedback.
We appreciate you taking the time to share your experience and are pleased you chose to visit us.
We hope to welcome you back again soon.
Kind regards,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

James was extremely helpful

James was extremely helpful. Guiding us through the best options available for our sons 21st.
Offered us a great package to surprise him with too.
Thanks James

Give that man a pay rise!!!

14 de junho de 2026
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Resposta da David M Robinson

Dear Kev,
Thank you for your lovely review.
We’re so pleased to hear about your experience, and we’ll be sure to pass your kind words on to James.
Our team takes great pride in offering thoughtful, personal service, so your feedback means a lot.
We look forward to seeing you again soon.
Warm regards,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

I recently collected my Rolex…

I recently collected my Rolex GMT-Master II from David Robinson Jewellers on 13/06/2026, and the experience was exceptional from start to finish.

I was looked after by Hannah Williams, who I have had the pleasure of dealing with before. Hannah is always welcoming, professional, and incredibly knowledgeable. She made me feel completely at ease throughout the entire process, taking the time to answer any questions and ensuring everything felt relaxed and personal rather than rushed.

Collecting a Rolex is a special occasion, and Hannah and the team at David Robinson Jewellers made it feel exactly that. The level of customer service and attention to detail was outstanding, and the whole experience felt genuinely tailored to me as a customer.

I would highly recommend David Robinson Jewellers to anyone looking for a luxury watch or jewellery purchase. Thank you again to Hannah for making the occasion so memorable.

13 de junho de 2026
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Resposta da David M Robinson

Dear Nathan,
Thank you so much for your kind words and for taking the time to share your experience.
We’re delighted to hear that you enjoyed your visit and that Hannah was able to assist you.
Creating memorable experiences and helping our clients find something truly special is at the heart of what we do.
We’ll be sure to pass your kind words on to her.
We look forward to welcoming you back again soon.
Warm regards,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

First time I’ve been into a Rolex…

First time I’ve been into a Rolex dealership,I’ve always thought they looked a bit intimidating.Well I was wrong,Ben Arnold at the Manchester branch couldn’t have been any better, he dealt with me on my level and made the whole journey a great experience.Just wait for the hand over,they really do know what they are doing nothing stuffy just special.

13 de junho de 2026
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Resposta da David M Robinson

Dear Glenn,
Thank you so much for your kind words and for taking the time to share your experience.
We’re delighted to hear that you enjoyed your visit and that Ben was able to assist you.
We’ll be sure to pass your kind words on to him.
We look forward to seeing you again soon.
With thanks,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

A very enjoyable experience

A very enjoyable experience. Craig was great, very knowledgeable and patient whilst not making us feel pressured.

12 de junho de 2026
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Resposta da David M Robinson

Dear Jan,
Thank you for your kind feedback.
We appreciate you taking the time to share your experience and are pleased you chose to visit us.
We hope to welcome you back again soon.
Warm regards,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

Incredible service from start to finish…

Incredible service from start to finish - cant wait to collect my new watch from DMR Manchester tomorrow!

12 de junho de 2026
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Resposta da David M Robinson

Dear Mr Meakin,
Thank you for your lovely review.
We look forward to welcoming you into our showroom and collecting your new timepiece.
Warm regards,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

I recently purchased a new Rolex…

I recently purchased a new Rolex Datejust from DMR Canary Wharf, and the entire experience was exemplary from start to finish.

A special thank you to Baron, who was incredibly professional, knowledgeable, and attentive throughout the process. His communication was excellent, keeping me informed every step of the way and making the purchase experience smooth and enjoyable.

Buying a Rolex is a significant occasion, and Baron made it feel truly special. He took the time to answer all my questions, provided honest advice, and delivered outstanding customer service. His professionalism and attention to detail gave me complete confidence throughout the purchase.

I couldn't be happier with my new Datejust and would highly recommend DMR Canary Wharf to anyone looking for a luxury watch.

Thank you, Baron, for making this such a memorable experience.

Highly recommended.

4 de junho de 2026
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Resposta da David M Robinson

Dear Kobir,
Thank you for your kind words and for taking the time to share your experience.
We're delighted to hear that Baron made your Rolex purchase such a special and enjoyable occasion. We'll be sure to pass on your feedback to him.
We look forward to welcoming you again in the future. Enjoy your new watch!
Kind regards,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

My horology passion

My horology passion has been with me for many years and my relationship with DMR for cira 10 of those. The journey has always been a pleasure but my most recent purchase with Hugo took it to another level. His expertise, professionalism and knowledge of the time piece is question was fantastic. Provided a great overview of its history and was also patient with me allowing to try on other models.
Hugo is a real asset to DMR and it’s the only place I would purchase from as the experience was second to none……also their coffee is banging!

9 de junho de 2026
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Resposta da David M Robinson

Thank you for your lovely feedback and loyalty over the years.
Creating memorable experiences and helping our clients find something truly special is at the heart of what we do.
We'll be sure to pass on your kind words Hugo.
We hope you enjoy your new timepiece and we look forward to welcoming you back soon—coffee included!
Warm regards,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

My first time at David M Robinson great experience

I pre booked my appointment couple days before i was due to visit the showroom in Canary Wharf to explore the Rolex Datejust variation as i have always dream of owning and cherishing one .

On arrival i was greeted by lady called Mel.
Mel looked after me throughout my visit and provided outstanding customer service. absolutely friendly, professional and incredibly knowledgeable, taking the time to answer my questions and ensure i felt welcomed and valued. She showed me a similar model i also express and it happen to show one of the model i quite liked and explained some of the technical aspect of the watch before registering me. Hopefully i will get the surprised call sooner or later as i can't wait to get this on my wrist and enjoy.

Lastly a big thank you to Mel for her exceptional service. She is a real credit to DMR, and i would recommend anyone who is interested in different watch brand as they don't just sell Rolex but different brand too and jewellery. So get yourself down there and visit the boutique as all staff are great and accommodating.



6 de junho de 2026
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Resposta da David M Robinson

Dear Sam,
Thank you for your kind words and for taking the time to share your experience.
We’re delighted to hear that Mel made your visit to our Canary Wharf showroom such a positive one. We will certainly pass on your lovely feedback to her.
Thank you again for your recommendation, we look forward to welcoming you back soon.
Warm regards,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

DMR Canary Wharf Experience

I have recently visited DMR Canary Wharf to enquire and purchase my engagement timepiece. The entire team and especially Baron treated me with utmost care and professionalism on all of our interactions and communications during the purchase process.

Even though I decided in the end to proceed with a different timepiece to the one I submitted my interest and deposit with DMR as I found it a more appropriate engagement option, Baron has been very respectful of my choice, completing the refund of the deposit amount immediately, with the same attention and professionalism.

I will certainly proceed with the acquisition of the Rolex Explorer in the near future from DMR Canary Wharf, and I will certainly be reaching out to Baron to complete the purchase this time around.

6 de junho de 2026
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Resposta da David M Robinson

Thank you for kind words.
We're delighted to hear that Baron and the team could assist you and we appreciate your support.
Congratulations on your engagement!
We hope to welcome you back very soon and assist you again in the future.
Best wishes,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

Exceptional service by Baron at Canary Wharf

I had an exceptional experience at the Canary Wharf store, thanks entirely to Baron. He provided truly outstanding service—professional, knowledgeable, incredibly kind, and genuinely accommodating throughout the entire process. He made what was already a special purchase feel even more memorable, and it was an absolute pleasure dealing with him. His warm, personable approach made all the difference. A real credit to the dealership and an excellent ambassador for the brand. Thank you, Baron, for such a phenomenal experience.

8 de junho de 2026
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Resposta da David M Robinson

Thank you so much for your wonderful feedback.
We're delighted to hear that Baron made your experience at our Canary Wharf showroom so memorable.
We’ll be sure to pass your kind words on to him.
We look forward to seeing you again soon.
Warm regards,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

Thanks Baron and the CW team!

Had a fantastic experience at the boutique in Canary Wharf!

And special thanks to Baron, who was incredibly helpful from start to finish. Took the time to get to know me, what I wanted and made sure I was happy with my purchase. Perhaps more importantly, he’s just an all-round great person.

Can’t recommend enough and will definitely be back! 🙂

4 de junho de 2026
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Resposta da David M Robinson

Dear Timi,
Thank you for your kind words.
We're so pleased to hear you had a great experience and that Baron made your visit enjoyable.
We'll be sure to share your feedback with him.
We appreciate your support and look forward to welcoming you back soon.
Best wishes,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

I would like to thank Baron for an…

I would like to thank Baron for an exceptional experience from beginning to end when purchasing my luxury timepiece.

What elevated the experience even further was the outstanding service provided by Baron. His professionalism, knowledge, and attention to detail were evident from the moment I arrived. Baron took the time to understand my preferences, guided me thoughtfully through the selection process, and ensured that every aspect of the purchase felt seamless and personalised.

His passion for fine timepieces and genuine commitment to customer service made the occasion feel both memorable and special. I never once felt rushed or pressured; instead, I felt valued as a client throughout the entire experience.

I would wholeheartedly recommend both the boutique and Baron to anyone seeking not only an extraordinary watch, but also a truly first-class luxury retail experience.

28 de maio de 2026
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Resposta da David M Robinson

Dear Ergin,
Thank you for taking the time to share such a kind and thoughtful review.
We’re delighted to hear that Baron delivered such a personalised and outstanding experience from start to finish.
We pride ourselves on delivering exceptional service alongside beautiful timepieces and jewellery, so your feedback is incredibly appreciated.
We really appreciate your recommendation and look forward to welcoming you again in the future.
Warm regards,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

Had a fantastic experience

Had a fantastic experience, from start to finish. From walking in from the cold to ultimately walking out with a piece that I’ll pass down to my daughter.

Louis was outstanding — warm, attentive, and effortlessly welcoming — exceeding every expectation. This is the only place I’ll shop!

28 de maio de 2026
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Resposta da David M Robinson

Dear Mark,
Thank you for your lovely review.
We’re so pleased to hear you had a fantastic experience with Louis and that you found a special piece you can one day pass down to your daughter.
We hope to welcome you back very soon and assist you again in the future.
Warm regards,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

Couldn't Recommend Enough!

Me and my wife were delighted to purchase a lovely timepiece today with the help of Sanaa who was absolutely wonderful, her amazing service made us comfortable while she helped us make our decision! Couldn't recommend her more!

31 de maio de 2026
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Resposta da David M Robinson

Dear Harry,
Thank you for your wonderful review.
We’re delighted to hear that Sanaa provided such wonderful service and helped make your experience comfortable and enjoyable while choosing your timepiece.
We really appreciate your recommendation and hope you enjoy your new watch.
We look forward to welcoming you back again soon.
Warm regards,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

Baron is amazing

Baron is amazing. He’s always incredibly responsive and knows how to adapt to your needs. Can’t recommend him and the team enough.

17 de abril de 2026
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Resposta da David M Robinson

Thank you for your lovely review.
We’re glad to hear Baron provided great service and that you had a positive experience with the team.
We look forward to welcoming you back again soon.
Kind regards,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

James was excellent and took his time…

James was excellent and took his time with me to make sure I was happy with my purchase and very helpful and really happy with my watch thank you

28 de maio de 2026
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Resposta da David M Robinson

Dear Mr Lewis,
Thank you for your kind feedback.
We appreciate you taking the time to share your experience and are pleased you chose to visit us.
We hope to welcome you back again soon.
Warm regards,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

Made to feel special from the start.I…

Made to feel special from the start.I visited the store on Friday and met Millie, she was very helpful explaining how the watched worked, Millie also emailed me links for the watch, today I went back store and met Connor, once again explained things about the watch, I was ready to purchase the watch anyway but once again trying the watch on I was sold.
I would like to thank both Millie and Connor for there help.

25 de maio de 2026
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Resposta da David M Robinson

Dear Mr Finn,
Thank you for your lovely review.
We’re so pleased to hear about your experience, and we’ll be sure to pass your kind words on to both Millie and Conor.
Our team takes great pride in offering thoughtful, personal service, so your feedback means a lot.
We look forward to seeing you again soon.
Warm regards,
Zahra, DMR Concierge

Classificada 5 em 5 estrelas

Absolutely fantastic experience…

Absolutely fantastic experience purchasing a watch and Hugo is so knowledgeable and shares a passion for watches so we had a really good chat.

18 de maio de 2026
Opinião espontânea
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Resposta da David M Robinson

Dear Tony,
Thank you for your wonderful review.
We’re delighted to hear that you had a great experience with Hugo and enjoyed his knowledge and passion for watches.
We look forward to seeing you again soon.
Warm regards,
Zahra, DMR Concierge

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