David's Bridal Opiniões 

I went to Stratford store today for 3pm appointment and left just before 4pm feeling very very UPSET

I have been assigned a stylist and she brought in the dresses I chose and left me in the room and told me to put on the dress and she will be back with the shoe and came back after 10 min without the shoes, then again she left to get them…. After that I didn’t saw her for a while so I gave up and changed to the other dress still no sign of her so I get changed and let the front person know that I left.

By the time I left I really wanted to cry …but didn’t.

I am putting this review just to prevent this happening to anyone else ….

Also, just to clarify this is not the stylist fault she was trying her best as the shop was so busy and she was given 2 brides at a time, which I have been informed after I booked my appointment online…. But didn’t know how bad it would be. This is totally a management fault and as they know what system should work…. I thought the reason for booking appointment was to be seen and given the attention that the customer requires.
It was a total waste of my time and unnecessarily hurtful

I really hope another bride won’t feel the way I was made to feel today again..

Tatiana at David’s in Birmingham went above and beyond at such short notice. She has helped me with all my bridesmaids and flower girls today. She gave me useful tips to get the most out of the colours we chose, making the process so much smoother! Thank you

Naimh W was amazing she made my first dress shop experience an experience to remember. And I got my dress for my special day
Thank you Naimh W

I went to Riverside store with my daughter to look for wedding dress for me and had the best experience. Jaylene was friendly, helpful and very patient. I also didn’t feel pushed into making a decision there like I did at the store in Murrieta. I showed Jaylene some pictures of wedding dresses I had seen online. I tried on some dresses and found the perfect one, that same day I said, "YES TO THE DRESS". I would really recommend this David's Bridal in Riverside CA.

I visited David’s Bridal (North Hills, PA) on 12/30/2022 with my daughter who is getting married in the summer of 2023. It was our first visit to the bridal store and we did not plan to buy anything that day since we wanted to check a few other wedding boutiques before my daughter can make a final decision. The experience we had was truly unforgettable. Celia, the store manager who welcomed us to the store was very nice. She was very knowledgeable, professional, and friendly. She carefully listened to the customers and helped with a wonderful selection. The alteration specialist Daria was very knowledgeable as well. She gave us her honest professional opinion about the alterations, and she was very helpful. The atmosphere in the store was nice and cozy. My daughter ended up finding the dress of her dream from her first visit in the bridal store. The experience was stressless, happy and unforgettable. Thank you Celia and Daria for making this visit very special and making my daughter’s dream come true.

They are very quick to take money, but the customer service after that is appalling! I really recommend not using them if you don’t have to.
They require full and immediate payment of bridesmaids dresses upon order of the dresses. Then, once they arrive in store they require pick up 14 days after the dresses arrive in the store. However, they don’t inform you prior on when they will arrive.
My dresses arrived on the 22nd of December. Of course most people will be on holidays then! And on top of that, they are closed for several bank holidays. Yet they still require the dresses to be picked up within the exact 14 calendar days!
The person who called me was super rude and not understanding. Its disgusting! I spoke to 3 sales assistants on the phone because I am out of the country. No one was understanding, they were super rude!

My dress was ill-fitted when I got it, but it was still a gorgeous dress. Thanks to my David's Bridal alterations (Anna in West Fargo, ND!) my dress ended up fitting me absolutely perfectly today.The work she did was incredible, and I could not be happier!

Had a wonderfull appointment for myself and fellow bridesmaids for my cousins upcoming wedding! Stacey was amazing, super friendly and helpful ☺

I had an excellent experience with the associate Narsin she altered my dress beautifully. This was at the West End Davids Bridal Store Lubbock Tx.

DAVIDS BRIDAL HORROR STORY

I had a great experience finding my dress but for alterations it’s a NIGHTMARE. It took me 3 times to pick up my dress. Let me explain. They measured me and said okay this date you can pick it up. I said okay. They call and said your dress ain’t done. It hasn’t even been touched. I was upset but I said okay. So we plan for a 2nd date. The 2nd time we are in portage to pick up my dress and they call an hour before my appt and say “the girl who does alterations has been out all week.” I said okay. I’m very angry at this point because you could of called me earlier in the day and told me that. So that was a waste of gas and I told the girl I need my dress before my July 30th. and she said we should have it done. At this point I’m so upset because this ain’t fair. I broke down. I cried. I was so sad. No one should have to feel this stress about their wedding dress. So here we go planning for a 3rd time. FINALLY I GOT MY DRESS. The alterations were not done right. There was a huge gap at the top of my dress. I was so upset I just took my dress and I’ll take my business else where. I talked to my maid of honor of how upset I was and she recommended a very nice lady. Deb did so good and and was reasonably priced. She fixed what David’s bridal couldn’t. Thank you. So please save your self from being the next David’s bridal nightmare.

Deb fixed what David’s bridal couldn’t. Thank you so much!

Today I went back into David’s bridal after buying my dress 10 months earlier and was not happy with the fit and they reordered it in a petite size for an even exchange and put my mind at ease thanks to the portage/Kalamazoo location

Hannah at the Birmingham store was professional courteous and knew what I wanted before I did. When she showed me I cried. Shopping for 3 bridesmaids and 2 flower girls. She recommended the sizes and was never fazed by my constant questions.

We bought my daughter's dress online. It arrived within the week and fit like a glove. The dress was absolutely beautiful.

I visited the Birmingham store and Hannah was amazing! She picked out the perfect dress that fit everything that I wanted within a dress. She also gave many options for accessorising the dress to give me more ideas. She was friendly, helpful and very patient. I also didn’t feel pushed into making a decision there and then but luckily this dress was the one!

Alesha was accommodating in the Watford store. She allowed me to look for dresses I liked and then picked some dresses that she thought would look good on me. I enjoyed my experience trying on dresses with her. Alesha made me feel comfortable and gave me all the prices on the items I wanted. Thank you again for a fantastic appointment.

Amazing experience buying bridesmaid dresses with the help of Gina in Watford. She help find a style which would work well for everyone and made the whole experience smooth and enjoyable.

I had a magical experience here, travelling over 100 miles was well worth it. I had previously tried on 50 dresses, but coming here was phenominal: the staff are incredibly helpful and knowledgable, with a a wide variety and huge selection of dresses (and other bridal options like suits and jumpsuits) the shop also does everything from jewellery to pyjamas. If you’re looking for something non conventional like I was, they have black dresses and prom dresses, if all coloured they also have amazing dresses for bridesmaids/ mother of the bride or groom. I’m coming back here after finding my dress (for half of my budget by the way!) to get all my other stuff for my bridesmaids and jewellery. Cannot reccomend this store enough, especially Ashleigh who was the friendliest calming spirit for my manic bridezilla state. She was knowledgable, efficient, and helped me find the perfect gown and veil. You won’t regret making an appointment at this store, take it from someone who’s visited 12 different ones!

Ordered my dress online and it came in the mail and I tried it on at home once or twice and about a month after I ordered it was my wedding and the day of my wedding the entire zipper broke off the dress because the dress was of bad quality I had to be stitched and hot glued into my dress about 30 minutes before my ceremony. I tried contacting David’s bridal to get a refund back on a dress that had to be cut off of me and they only wanted to give me about 15% refund which only came out to about $30 I tried to explain to them that I didn’t know that the dress was crap until the day of my wedding but they refused to give me any kind of refund that was worth my time! The person I spoke to was nice and I wasnt even expecting a full refund, but 15%?!?! Come on, if my mother and sister in law didn’t know how to sew I wouldn’t have been able to get married and would have probably have to marry in a tee shirt and yoga pants! Not happy with the dress and the customer service!

I visited in May and picked my wedding dress on my first trip there! The experience was magical. I visited again in Sept to have my alterations done which I had a phone call before hand to talk through. Based on the alterations they predicted it would cost £100-£200. When I went I paid £421!!! Then I went back end of Sept to try on the alterations, the dress had been so ripped and looked like it had been worn, mishandled and just ruined to be honest. I explained how upsetting it was and how it made me feel like I didn't even want it. A wedding dress is a once in a life time thing, I wanted it fresh and new... otherwise I would have got one second hand. Anyway they went away to try and cut away some of the netting that had ripped to 'tidy' it up, they came back to show me and we agreed if they did this, I'd see how it looked after. Having to go back for an additional trip to pick it up, I tried to explain to the alterations manager how it made me feel and I'm looking for another dress because of how this experience has made me feel. She said there is nothing they can do but she'd contact head office and call me back in a week. I've had nothing. I have also written to them, nothing. The automated email says I'd get a response in 24-48hours, it's been weeks now. Absolutely disappointed. Really would not recommend this place or the service.

Meghan our dress consultant at David's Bridal was wonderful and very professional. I gave her my full trust and confidence in picking out wedding dress options based on my preference, style, and budget. She then had 5 dresses for me to try on. I liked how she gives her take on each dress and helped me narrow down the dresses I actually liked. She had me wear the ones I liked for another round, so I can ultimately pick my dream wedding dress. Finally, I was able to find my wedding dress and even though it was not my size, she coordinated with their alterations team to find a way that it would fit me comfortably. Thank you Megan, and the whole David's Bridal team for making the whole process fun.