Five stars for Kirsty-Jane Hunt at DCL Insurance! From the moment I spoke to her, Kirsty-Jane was professional, friendly and genuinely helpful. She took the time to understand exactly what I needed, e... Ver mais
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Leia as opiniões dos outros
YASMIN in sales is an outstanding professional team member, I’m sure she will do really well in life. DCL got me the best price with all the additional extras for my peace of mind. *****
I have 10 years with DCL and as usual the performance of you guys is brilliant.This year it was Jill who dealt with me.SHe was very helpful ,polite and professional.Made my insurance renewal easy and... Ver mais
Fantastic service from Adel Spoke to Adel to renew my Taxi Insurance. Adel was great at explaing my renewal to me and was very polite and professional in handling my renewal. 10 stars for Adel real... Ver mais
Informações sobre a empresa
Escrito pela empresa
DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.
Informações de contacto
19 West Street , SM5 2PT, Carshalton, Reino Unido
- 020 8669 4466
- sales@dclinsurance.com
- www.dclinsurance.com
4,8
Excelente
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 89% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I spoke to Yasmin who provided…
I spoke to Yasmin who provided excellent customer service and an overall good experience.
7 de outubro de 2026
Opinião espontânea
Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Brilliant staff member and convinced me…
Brilliant staff member and convinced me to keep on with the same insurance for taxi which I have been with for a few years and matched the renewal price , very good member of staff and thanks so much .
6 de outubro de 2026
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Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
I had nearly 13 years with Dcl…
I had nearly 13 years with Dcl insurance ,tgey are really worth it...Jill mayne is really good staff & really wonderful service
5 de outubro de 2026
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Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Yasmin is very professional ,much…
Yasmin is very professional ,much appreciated her hard work.Thanks @Yasmin .
5 de outubro de 2026
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Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Resposta da DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Resposta da DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Yohann was very helpful
Yohann was very helpful
Great customer service
1 de outubro de 2026
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Resposta da DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Yohann was very professional today
Yohann was very professional today. He went out of his way to help me renew my policy and price-matched it. Brilliant service, very polite. 5th renewal, definitely recommend DCL. .
30 de setembro de 2026
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Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
brilliant customer service i really…
brilliant customer service i really impressed with their service and also the quotation i truly recommend to everyone
29 de setembro de 2026
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Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Staff are very friendly they try to…
Staff are very friendly they try to explain everything but I couldn’t understand as I have earing problems it would nice if you can paper by post thank you n god bless you thank you
29 de setembro de 2026
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Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
ADEL helped me a lot with finding the…
ADEL helped me a lot with finding the best insurance deal and I recommend this insurance for everyone, especially taxi and private hire taxi.
28 de setembro de 2026
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Resposta da DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Today i spoke with a wonderful man.
Today i spoke with a wonderful gentleman called Yohann. I had a great time speaking to him today and he did is very best to help and assisst me. Thank you very much he was really kind.
28 de setembro de 2026
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Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Great service
Great service , good communication,
Would recommend to London Black cab drivers if needed a competitive rate.
Danielle was very helpful.
28 de setembro de 2026
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Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Have been with dcl for over 15yrs.Great…
Have been with dcl for over 15yrs.Great and professional service.Danielle Wakelin has been fantastic in helping me renew my insurance.She has provided a very professional and helpful.
25 de setembro de 2026
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Resposta da DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Danielle and her manager.
Really helpful and friendly service
Really helpful and friendly service. They provided me with a great insurance quote and made the whole process quick and easy. Very professional!!!!
25 de setembro de 2026
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Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Very good service very helpful
Very good service very helpful
24 de setembro de 2026
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Resposta da DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Quality agent, Yasmin
Have been with DCL for last 7 years. Wasn't happy this time as I came to realise that the previous agents who handled my PCO insurance renewal were not clear of what the policy holds.
For this year renewal, Yasmin was clear and precise about the policy. No hidden fees and all items in the policy were clearly explained.
I did my renewal this year with DCL because of how the agent handled the client.
DCL would be better if all agents had Yasmin qualities.
23 de setembro de 2026
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Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us.
Thank you so much Danielle Wakelin.
Thank you so much Danielle Wakelin.
Everything was explained in detail and easy to understand Excellent service Thanks.
22 de setembro de 2026
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Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Excellent service very pleased thank you
22 de setembro de 2026
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Resposta da DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
My contact was Ellie
My contact was Ellie. Great and polite. Anything she didn’t know, rather than say no, she said she’d find out and came back to me. Which is all you want. Well done Ellie and DCL
22 de setembro de 2026
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Resposta da DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Ellie and her manager.
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