Dealerloyaltyprotection Opiniões 

208
TrustScore: 3 em 5

3,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I want to give a huge thank you to Adam at Dealer Loyalty for all of his hard work and dedication. Even throughout my frustrations and a very stressful situation, Adam went above and beyond to help... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I initially filed for a claim due to my Tesla having charging issues. I was initially denied for my claim but with some research and persistence that this repair should’ve been covered I was able to... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

The absolute worst company to work with! I’m having the worst horrible experience with this company. They don’t return calls, they don’t pick up the phone, it’s a complete circle when you have submitt... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

In my opinion, this company should not be trusted. I had a total loss accident in March 2025 and filed a GAP insurance claim. They repeatedly asked me for more paperwork. I submitted all the... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

Dealer Loyalty Protection (DLP) is a trusted provider of vehicle service contracts, total loss protection programs, and third-party claims administration services. We partner with dealerships and customers nationwide to deliver dependable protection products, professional claims handling, and responsive customer support. At Dealer Loyalty Protection, we understand that unexpected vehicle repairs and total loss events can create significant financial challenges. Our experienced team is committed to administering claims fairly, accurately, and efficiently while maintaining clear communication throughout the process. Every claim is reviewed according to the terms of the contract and handled with professionalism, consistency, and integrity. As both a claims administrator and total loss administrator, we work closely with customers, dealerships, repair facilities, and lenders to help facilitate a smooth and efficient claims experience. Whether assisting with a covered repair, processing a total loss benefit, or answering questions about coverage, our goal is to provide prompt service and practical solutions that help customers navigate difficult situations. Built on a foundation of integrity, accountability, and reliability, Dealer Loyalty Protection is dedicated to delivering quality protection products and exceptional service to every customer and dealer partner we serve. Dealer Loyalty Protection, Covering You to the Next Level.


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

208 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 34% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,0

Todas as opiniões

(208)

43 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Shawn Ozenga from management is so…

Shawn Ozenga from management is so unprofessional does not let customers speak and hangs up the phone without listening to the whole story and side of customer. Please be careful with this company very untrustworthy and rude. I will never do business with them again SCAM !!!

5 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

WARNING - STAY AWAY

I'm a repair facility and let me WARN you this company is AWFUL/Impossible to work with. I submit everything the day the customer arrives. It's been over a week and no response, except when I ask for an update they ask to send it all in again. THREE TIMES. And asked for copy of contract like they don't have it or know what it covers?? I feel really bad for the customer.

5 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Service

I usually have bad experiences with customer service, but I just resolved my gap claim check issue super efficiently. I worked with a girl named Talia, and she was such a pleasure to work with in what could’ve been a frustrating situation! I had a wonderful experience with her. Very professional!

24 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful service

Wonderful service, first time speaking to such a magnificent costumer service where I don't have to argue and I'm actually being treated with manners and respect! Thank you so much Saymon it was wonderful being attended by you!

22 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Impossible to get a claim paid.

Happy to take your money but make it impossible to do a claim. They ask for documents after documents (which are pretty obscure) even though they have EVERYTHING from my insurance company AND the lender. Beyond frustrating and making my life miserable. I suspect the positive reviews are from employees since this company is horrible. Do not waste your money on this scam.

8 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Thank god for Talia

Thank god for Talia! When it comes to dealing with cars it can get very stressful. Talia has an amazing customer service vocie that is calming and reassuring. She is such a sweetheart.

13 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing experience

I had an amazing experience, it’s a very good policy in addition to the fact that the advisors are very friendly and helpful, I would definitely buy it again… So happy with it

25 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service !

I called and got sent to talia, who was extremely helpful and friendly. she helped with my cancellation and even offered to reach out to the dealer to ensure i got my refund!

22 de maio de 2024
Opinião espontânea

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