Defib Store Ltd Opiniões 

71
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic customer service.We are A Parish Council In Somerset a Needed a new defib. We were given great advice from the outset. Any queries we had were answered swiftly and politely. Delivery was ver... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

With so many different defibrillator in all different price classes, not easy to pick one out. From all companies Defib store offered the best value. Thomas was very helpful and any questions were... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

While we cannot review an item that has not been used, and hope never to have to use, the service provided by RentaDefib has been high quality. Fom the sale to answering questions. Vivienne Nicholls h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

On behalf of Chester Scouts I've bought pads, batteries, and a complete AED with cabinet from the Defib Store, and have never had a problem with them nor the company. The staff (expecially Luke) have... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de equipamento médico
  2. Serviços médicos locais

Escrito pela empresa

Defib Store is the UK's leading Automatic External Defibrillator (AED) cabinet manufacturer and independent defibrillator supplier. Our expertise has been developed through 30 years of designing and manufacturing bespoke cabinets and specialist enclosures based at our offices in Derbyshire, UK. Our products are engineered to face up to the harshest environments and locations to ensure your defibrillators are kept safe, secure and always ready for rescue. All of our cabinets are crafted and assembled by our team to ISO9001 specification and have been specially designed to be relied upon every day by emergency services teams across the country. Our cabinets are recommended by the UK ambulance services, heart charities and AED manufacturers. With ever-growing demand for life-saving devices to treat sudden cardiac arrests, it is vital that everyone has 24-hour immediate access to a defibrillator to help improve survival rates. Help us make sure nobody goes without a defibrillator when they need it. Welcome us as your new partner in all aspects of defibrillator storage, acquisition and advice. Our History Defib Store specialises in designing, manufacturing and supplying defibrillator enclosures as well as being a trusted partner of major defibrillator manufacturers. Our founder, Paul Bennett, has over 40 years of experience in designing and manufacturing enclosures for major oil and gas projects in the most hazardous environments and infrastructure projects worldwide. We are proud to offer certification to the latest BS EN 60079 standards and constantly develop our products to withstand extreme conditions. We provide dependable and safe defibrillator storage, supply and training, with full polycarbonate cabinets that can withstand the harshest environments and abuse. We have successfully created defibrillator enclosures that meet our customers' exacting requirements, including supplying equipment to the Antarctic and the hottest parts of the Australian bush. Choose Defib Store for high-quality defibrillator enclosures that meet the latest safety standards and offer superior protection for your equipment regardless of where it is in the world.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

71 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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4,9

Todas as opiniões

(71)

7 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Cameron Mannion was very helpful and…

Cameron Mannion was very helpful and Professional, thank you

26 de julho de 2024
Opinião espontânea
logótipo da Defib Store Ltd

Resposta da Defib Store Ltd

Hi Drags,

Thank you so much for your 5* review!

We'll pass your kind words on to Cameron so he knows his hard work is being noticed by our customers.

If you ever need any assistance with AEDs in any aspect, you know where we are.

Thanks again,


The Defib Store Team

Classificada 5 em 5 estrelas

Well priced defibrillator

With so many different defibrillator in all different price classes, not easy to pick one out. From all companies Defib store offered the best value. Thomas was very helpful and any questions were promptly answered by mail. Also contacted by phone, no long waiting time and friendly staff directed my questions straight to the right person.
All up and running within 9 days including weekend.
Thanks.
Ronald

23 de julho de 2024
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logótipo da Defib Store Ltd

Resposta da Defib Store Ltd

Hi Ronald,

We're so glad we could help get you set up with the correct make and model defibrillator quickly! It's something we take very seriously at Defib Store, and we'll pass on your kind words to Thomas who assisted you so diligently.

If you ever need more help with AEDs and storage, you know where we are!

Thanks again,

The Defib Store Team

Classificada 5 em 5 estrelas

I have bought defibs and spares for sometime

I have bought defibs, cabinets and spares from the defib store for sometime. Excellent, helpful and friendly service. Easy to deal with, as they invoice me and I can easily transfer funds. Items shipped quickly and safely - well packed. Any issues and they respond quickly and look to resolve quickly.

20 de junho de 2024
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Resposta da Defib Store Ltd

Thank you so much for taking the time to leave such a glowing review! We are thrilled to hear that you have had excellent experiences with our products and services over the years. Providing helpful and friendly service is at the heart of what we do, and it's wonderful to know that our efforts are appreciated. We'll pass your kind words onto the team.

Classificada 5 em 5 estrelas

Excellent customer service and…

Excellent customer service and extremely fast delivery.

24 de maio de 2024
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logótipo da Defib Store Ltd

Resposta da Defib Store Ltd

Hi Maria-Madalina,

Thank you for leaving such a wonderful review! The team will be thrilled to know that their brilliant customer service is being noticed. We hope you have everything you need now to be resuscitation ready.

Classificada 5 em 5 estrelas

Great after-sales service

Defib Store was great at completing our order and delivering on time. But what I want to emphasise is their caring and supportive after-sales service. After we took delivery of the defibrillator for our bowling club, we experienced some problems in that it was bleeping and showing a flashing red light instead of a green light. When we reported this problem to Defib Store, their response was super fast in providing us with phone and email advice and technical support which enabled the problem to be resolved very quickly. An important hallmark of an excellent company is how quickly and helpfully it responds to problems after a sale. In my opinion, Defib Store, through its excellent and responsive staff, is a fine example of a great company.
Sidney Bright

12 de junho de 2024
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Resposta da Defib Store Ltd

Hi Sidney,

Firstly, we really appreciate you taking the time out to leave us such a wonderful review.

Our after-sales team will be so pleased to know their efforts are being noticed. They always try to go above and beyond for customers to offer the best service and help to make sure your AED is always resuscitation ready.

Classificada 5 em 5 estrelas

Cameron was professional

Cameron was professional, helpful very and efficient
highly recommend.

30 de abril de 2024
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Resposta da Defib Store Ltd

Hi Michele,

Thank you so much for leaving Cameron a shining review. We'll make sure to pass on your kind words.

Classificada 5 em 5 estrelas

Honestly

Honestly, my experience with the customer service team at the Defib Store was extraordinary. Having no prior knowledge of our defibrillator, or how to go about servicing the unit, I can only say that the staff member that I spoke with was outstanding. He was amongst the most considerate, professional, and generally helpful person that I have ever dealt with anywhere. It was above and beyond all reasonable expectations.

18 de abril de 2024
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Resposta da Defib Store Ltd

Hi Ethan,

Wow, what a brilliant review! We had to look up who you spoke with after you gave them such a sterling review. It looks like you dealt with Cameron, who hasn't been with us too long, but has definitely stepped up to the plate with his level of customer service. We'll pass on your kind works and make sure Cameron knows his efforts aren't going unnoticed by customers. Thanks again.

Classificada 5 em 5 estrelas

Very good customer service

I recently purchased a product with Defib store. The product was delivered within 48hrs of ordering. I had a query when receiving the product (defib battery), and I was not sure if the date on the battery was a manufacture date or expiry date. I spoke to Cameron who was very informative and advised me it was a manufacture date and the shelf life of the particular product. 5 star customer service!

17 de abril de 2024
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Resposta da Defib Store Ltd

Hi Christy,

Thanks so much for taking the time to leave us a 5* review!
We've forwarded your kind words to Cameron. He's our newest member of the team, so it's good to know he's delivering 5* service already!

Classificada 5 em 5 estrelas

Great price compared to other…

Great price compared to other companies, amazingly quick delivery, will definitely use again!

19 de fevereiro de 2024
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Resposta da Defib Store Ltd

Thanks Siobhan! We're so glad we could help and we're here if you need anything else defib-related!

Classificada 5 em 5 estrelas

Exactly what you need

Good price, quick delivery, excellent service. Exactly as described.

22 de fevereiro de 2024
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Resposta da Defib Store Ltd

Thanks for taking the time out to leave us a 5* review, Nicki. Can't ask for more than that. If you need anything else defib-related, we're here to help.

Classificada 5 em 5 estrelas

5+ all the way!

Defib Store has always provided an excellent and efficient service. Their customer support is exceptional and I have always found the customer support team to be knowledgeable about the products. Products purchased always arrive promptly. To date, I have nothing but praise for the service provided. 5* all the way.

23 de janeiro de 2024
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Resposta da Defib Store Ltd

Thank you so much North for your wonderful review! Our team works really hard to offer such a high level of service. It's great to know it's being noticed. 5* all the way!

Classificada 5 em 5 estrelas

Really helpful staff

Really helpful staff during the initial contact and throughout the setting up of the rental agreement.

1 de outubro de 2023
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Resposta da Defib Store Ltd

Hi David,

W really appreciate you taking the time out to leave us such a brill review. I'm glad we could be so helpful to get you set up with your rental device.

Classificada 5 em 5 estrelas

We looked at a number of other suppliers.

We looked at a number of other suppliers but Defib Store were the most helpful and have continued to support us following the unit having been used.
The Defib is sited on a Home Park where residents are at an age that a Defib offers them comfort, along with the trained volunteers responders that are on call.
Our thanks goes to Vivienne Nicholls who guided through the settings up of our Defibrillator.

10 de dezembro de 2023
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Resposta da Defib Store Ltd

Hi Margaret,

We're so glad we could help get you and the residents of Home Park set up with your new defibrillator. We'll pass your kind words on to Viv, and if you ever need help with your defib, you know where we are.

Classificada 5 em 5 estrelas

Excellent service from Defib Store Ltd

Excellent service from Defib Store Ltd, Vivienne Nicholls giving great advice and assistance to ensure that all of our workplace requirements where met. A simple process for delivery and returns, I expect to be working together again in 2024.

12 de junho de 2023
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Resposta da Defib Store Ltd

Hi Guy,

Thank you so much for leaving such a shining review! Viv will be pleased to read your kind words and we look forward to working with you again in 2024.

Classificada 5 em 5 estrelas

Very quick delivery Competitive pricing…

Very quick delivery Competitive pricing Well presented website so knew exactly what I was purchasing

29 de novembro de 2023
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Resposta da Defib Store Ltd

Hi Mark,

Thank you so much for leaving such a positive review! Our team responsible for the website will be so pleased with your feedback. We'll make sure to send your comments on to them.

Classificada 5 em 5 estrelas

We have worked with the Defib Store Ltd…

We have worked with the Defib Store Ltd Team for some years and have always received an excellent service and customer care. recommended to anyone to work with for such n important commodity for any community. thank you Defib Store Ltd.

29 de novembro de 2023
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Resposta da Defib Store Ltd

Hi Jenny,

Thank you so much for taking the time out to leave such a glowing review and recommendation!

Classificada 5 em 5 estrelas

5 * defib rental service

Great service, Vivienne Nicholls and the team very good at making sure the defib kit and contents don't go out of date. Very good support.

28 de novembro de 2023
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logótipo da Defib Store Ltd

Resposta da Defib Store Ltd

Hi Dr. Jacqueline,

Thanks for the brilliant review! We're glad Vivienne and the team have been able to support you with all your public access defibrillator needs.

Classificada 5 em 5 estrelas

Have been a customer for many years

Have been a customer for many years, always had prompt and efficient service, no complaints.

22 de setembro de 2023
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logótipo da Defib Store Ltd

Resposta da Defib Store Ltd

Hi Alan,

Thanks for taking the time to leave us a 5* review! We're glad we've kept you as a customer for many years with our consistent service.

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